Everything was perfect!Breakfast was amazing!
Pool was abit cold!
Very helpful reception staff. Excellent breakfast. Quiet location but only 5 mins walk from centre of town. Roof top pool/terrace - stunning views.
Beverages and laundry very expensive. Seaviews from bedrooms being obscured by trees - in a year or two there will be no views!
Staff, facilities, location
The friendly staff. The ability to walk to the main square easily and not have to use taxis.
This is not a big issue but I did find personally the pillows were a bit hard.
Friendlyness of staff, clean hotel,
A very comfortable hotel together with friendly and very helpful staff
everything about the hotel was excellent.
Location, The room, the view from the balcony, the services, facilities- all were perfect . The hotel is very elegant and breakfast was extraordinary. The staff was amazing
In my opinion, the wool blankets are unacceptable and should be replaced and upgraded to other kind of blankets more elegant and without inducing allergy like the wool which accumulate dust
view of sea and great braekfast service
People shouold know that the cab ride to the marina is more money than the ticket to Capri
Very pleased with the location and quality of the accomodation. I highly recommend it. One of the best European hotel stays I have had. The price was high but, unfortunately, this is a reality for North American travellers with the currency exchange as it is.
comfortable clean rooms nice decor and friendly staff
Staff were great and very helpful, hotel was beautiful and very central to the Sorrento town centre, maybe 10 mins walk. Very impressed with the bedrooms.
Marble floors looked lovely but could be noisy early in the morning(people in the corridor and in other rooms). The dinner could have been better. Would eat dinner outside the hotel.
LOcation is excellent, and the views incredible, the staff were all very friendly and polite very clean.
The pool was not heated and I couldn't swim, very cold. I had looked for a hotel with a pool
central location, great view from top floor pool terrace, super breakfast selection, seating for breakfast outside in garden,....
bad luck with receptionist (could be more friendly), pool area in garden
The hotel was spotless and in a very convenient location from the center of town (including the train station) but without the noise. The staff was incredibly accomodating and plesant. The room was gorgeous and the breakfast was splendid.
Although we didn't ask for additional pillows, there were only 2 provided.
It was bliss staying in the bedroom - beautiful tiled floor with amarbled bathroom and balcony. It was the best room I have everstayed in.
The receptionist was not very friendly - she never greeted us witha smile!!!
Its location and the staff
They charged for internet access and the restaurant onsite was average
Hotel room was spotless. Service excellent. Location very good - few minutes walk from bus and train station and also with view of coastline.
Had booked a room with partial sea view as available on the website. Would have preferred to upgrade to a front room, but it was unavailable as the hotel was nearly full.
the location was great- (short walk to tasso square), as was the rooftop terrace and pool- the view was fantastic
Very friendly,helpful staff.We celebrated my mothers 86th birthday and everyone joined in the celebrations and sang Happy Birthday.They also arranged flowers and a delicious birthday cake-nothing was too much trouble.The hotel is in a great position as transport and the centre of Sorrento is in walking distance.
No criticism.
The location was lovely, and the view was great from my window, I was onthe fifth floor facing the sea
It was very noizy in the morning from seven on wards as the staffcleaning up the roof terrice above us. We could hear all the furnaturebeing moved around, very annoying
conveniently located for main shopping, restaurants and train station.
breakfasts, staff helpfullness, view
The view of the Bay of Naples and easy access to the town,historical sites,trains ,buses and ferries.
staff were excellent, room was very clean, swimming pool on roof of hotel very nice with great views. Location excellent, very close to town square.
No tea/coffee making facilities in room
The level of furnishing anf comfort of the room. Sea view
the main pool was not very attractively sited and was overlooked by a tall block of flats
the staff was good and the room was lovely
Location was great, had a nice balcony. Comfortable.
Air Con was going on and off all night - interrupted sleep with noise ofit stopping and starting rather than running it continuously.
The room we had was spacious and well-furnished. The breakfast gave a wide choice of hot and cold savoury food as well as a wide selection of sweet items.
Liked Location
Pools were cold. Hand towels were inadequate - not terry towels.
Recently reniewed
Bad location, ridiculous garten (not as presented in the pictures), pictures not matching the reality: hotel between popular buildings. Noise in the evening and in the morning early from the road and the popular buildings around!
Staff
Decoration and Furnishings
