An excellent hotel, with probably the best views in Copacabana, specially at the higher levels. I was at the 27th floor and with a view over the Pao de AÇucar from the bed itself, amazing. Excellent light and very confortable bed and room. Situated close to the middle of the Copacabana bay, it is greatly located.
loved it was right on the beach, and that the hotel was very clean . The management was excellent ans it felt very safe and secure
the air conditioning was not cold enough in the room for the heat we had
everything but the food, specially location
The food at the hotel, room service not very good
super location
the location
The ocean view, breakfast
On the last day the breakfast was paid , but we were leaving too early, so asked for the lunch boxes , which hotel, to our big surprised, has charged for.
Great view and acess to the beachfront. Great location in relation to both Copacobana and Ipanema beaches as well as a short taxi ride to many of the attractions. Nice looking hotel overall and the reception area is comfortable. Gimenez is an elderly man who arranges tours and shuttle services. He is a very friendly and caring man who will arrange any activities you would like to partake in.
The hotel could use an upgrade on the air conditioning system in the rooms and the bathroom did not have a fan.
the stunning view of copacabana beach from the room, the cleansiness, the room furniture, services in the hotel
swimming pool, breakfast room looks a bit like a canteen rahter than a four star hotel food hall, but food quality and variety is good
location
yes,the hotel was full and they dint have capacity to attend the hosts in the morning for breakfast
Friendly staff
check in/check out counter not clearly separated, people trying to jump the queue
The room was very nice with a great view over the see.
The personal could maybe have been more service-minded, correct, but nothing more, specially in the lobby desk. I also expected that the fitness center should be included in price wich is normal in this tye of hotels
Copacabana is not the best place to stay in Rio, but apart from that, the hotel was a good choice
Very long lines at times for check-in and information.
having to evacuate during power outage from 22nd floor without emergency lighting and no directions
had to evacuate in emergecy from 22 floor. No lights or signs and exit blocked with building work and chairs. Seriously dangerous and negligent builing owner.
Best View of Copacobana and sugar loaf among all hotels, opt for the top 7 renovated floors and for views
slow check in, check out process, compilmentory pick up from airport mentioned in the hotel online info.
Location on new YEAR's eve
The standard of the room was unacceptable... But the hotel are underrestoration and renewing... Which means that our room might becomfortable in the future.
The renovated roomes on the upper floors are nice. But the non-renovated rooms on lower floors (up to 16th floor?) need renovation and certainly do not justify 5 stars.
Location.
I stayed at the Rio Othon before, this time I was disappointed with the time that took me to check-in, the lack of high speed internet in my room and the absurd cost to use it in the lobby. Took me 3 days with visits from several hotel employees to find out that my room had only wireless internet access even though I had a outlet on my wall, for the price charged.
A cama king size e a piscina aquecida.
O check in é nuito ruin e confuso. Há poucos empregados para fazê-lo. Numa mesma e denorada fila havia check in e check out...
Good views and location.
The decor of the room, the poor standard of service, the fact that guests must pay extortionate prices to use the gym and internet, the fact that despite several requests the hotel has not provided me with a receipt for my stay.
Close to the beach
Very worn out hotel, unprofessional staff (it took 1 hr to check in), rooms were old, looks more like a 1 star hotel/motel than a 5 star hotel. I would not recommend this hotel to anyone. A true tourist trap!!!!
I had a room with a superb view. The location of the hotel is superb and the rooms facing the beach provide picture perfect views.
The rooms I say were very dated, the lighting was extremely poor in the bathroom. The balcony had no doors into the room, only one dark wooden pane of sliding doors. The balcony was enclosed in sliding glass panes that were completely impossible to slide. One pane was slightly open and because I am not fat, I was able to squeeze through to get to the 10 cm balcony width that was not obstructed.
The ocean view, superb. Ask for a room on the 20th floor or up, the lower floor are old decor and is more noise
The balconies are tiny, you can not fit a chair. The air conditioning did not work in one of the rooms
