The Sam Houston Hotel, Curio Collection by Hilton Opiniões
1117 Prairie Street (Houston) 77002

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Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

The room was very comfortable, clean and stylish. The staff were very responsive to my wishes and helpful.

There was a weird smell in the lobby (sewage, maybe).


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

The room was very nice, and the personnel courteous, helpful and efficient. The shuttle service is great! Excellent idea; keep it up, please.

-Not enough coffee sachets in the room. -The shower door jammed. Someone from the front desk came up late at night to assist me with this problem. They should have given me a discount for this inconvenience.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

The comfort and style of the rooms. Friendly staff and nice bar.

Watch the taxes! I know it's not the hotel's fault but the initial price rockets once State, County, State and Sales taxes are added.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

The staff always responded timely and the comfort of t suite was unnatched.

only thing I wish it had had a tub instead of just a shower. no biggie though


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Room was gorgeous and check in as well as check out were so easy.

There were no towels


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Loved the design and the modern look and feel. Room was fresh and clean and bed was comfortable. Location was excellent. Staff was helpful and remembered I asked for extra pillows on my reservation. Good place

Vallet was a bit expensive at $28/overnight and slow to return car the next morning.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Front desk, room service, and bell staff were great. Excellent room. Great for city luxury.

Valet was a bit lax compared to Tue rest of the staff.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

The front deal staff was amazing and friendly.

They were under construction. Also they were out of all coffee except for decaf. When I called for towels and a fork and it took hours


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Quiet at night. It's a plus staying in downtown Houston. Clean. Street city parking - friendly

Checkout was impersonal. Did not like the idea of receiving the final billing slipped under the door. It should be done face to face at the the front desk. Checkout is at 11:00AM yet TV cable was disconnected was cutoff while I was getting to leave at 8:30AM


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Loves the room with view of downtown restaurant 17 was excellent Staff friendly and very helpful

No coffee pot in room


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

Lobby is very nice with a efficient front desk

Shower was made for people under 5'0" tall.


Funcionários: 5 Funcionários Limpeza: 5 Limpeza Relação Qualidade/Preço: 5 Relação Qualidade/Preço
Serviços: 5 Serviços Conforto: 5 Conforto

great hotel

would like to have a coffee machine in room and had trouble with lights turning on and off with switches.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

The staff were very friendly and helpful. They were accommodating considering the circumstances we endured - error in reservations.

There was a foul sewage odor the in lobby during our stay. The smell was so offensive we held our nose whenever we walked in the lobby. The quality of the hotel room is poor - very old and cheap fixtures. The owners need to invest in major renovations. It certainly does not warrant the price. By the looks of the rooms and hallways, it certainly confirms true that it is the oldest hotel in Houston.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Loved the room with a romantic view

Reservations stated I would have a mini bar and robes. There was nothing there.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Clean and bright boutique hotel, good value for money, nice bar with friendly helpful bar staff. Short walk to Market Square which is full of bars and restaurants.

Lots of homeless people hanging around, although they didn't trouble us at all. When we checked in I asked for a map of the city and where the nearest street/area was for bars and restaurants and was told it was too far to walk - it turned out to be three blocks! We had a drink in the bar before heading out and the barman told us where to head to and it really wasn't much of a walk at all. Smell of drains as you first walk into the hotel but thankfully our room smelt fresh and was clean.


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

price

parking


Funcionários: 4 Funcionários Limpeza: 4 Limpeza Relação Qualidade/Preço: 4 Relação Qualidade/Preço
Serviços: 4 Serviços Conforto: 4 Conforto

Staffs are good. Provide complimentary pickup / drop around downtown and snacks as well in the morning..

The location is not near to any shopping / restaurant areas. Hotel should add complimentary breakfast also. Provide drop/pickup facility up to some shopping points... Initially, the staffs didn't told us openly about the security deposit.. however later it was clarified after when we questioned..