The apartments were most comfortable and clean. The staff were amazing, so helpful and friendly. Any queries or requests we made were seen to within minutes.
It is within walking distance of Santon City Mall and Mandela Square.
The centrally located apartments make it easy to access all shopping malls & most offices. The staff were friendly & very welcoming. Check in was smooth. The ambience & decor were amazing, real value for money. I would not hesitate to recommend it to anyone. I also liked the tight security aspect of it. I felt safe there with my family.
Housekeeping needs to be a bit thorough in their cleaning, but otherwise everything else could not be faulted.
Accommodation was beautifully appointed and well maintained. A pleasingly safe area with easy access to the wide range of shopping, dining and entertainment offerings in the environs of Nelson Mandela Square specifically and Sandton generally. Westpoint Executive office and concierge staff were consistently friendly and helpful.
Absolutely nothing!
The warm welcome on arrival, Rene at reception was very friendly and helpful. I will definitely recommend this, done as we speak, to friends and family...Thank you again Rene for assisting and your friendly smile after such a long trip make's the welcome feel so much more worth it!
Everything was perfect, I would like to mention that the security guards as you walk in can do with a bit off "More friendly service"...there was not even 1 smile on all 3 faces when I walked in...
Amazing staff. Could not have asked for anything more during a difficult business trip. Suites are spotlessly clean. Centrally located. Great tips on where to find take-always at all times of the day or night. They offer a great privately owned Cab service. Thusane, one of the drivers is great, and will safely get you to wherever you need to go to. Elliot, another 'must have' driver will get you, or your guests anywhere around Johannesburg. Hard working, always available, and highly recommended. Johannesburg is not as daunting if you have places to stay in, and people to help you get around.
nicely quiet and peaceful, excellent friendly staff, excellent location to town
No room cleaning service over the weekend
Everything was great,simply no complaints
There was nothing to dislike
I liked the appartments
I did not like the noise from the main road and building works
amazing place, close to sandton shopping center, close to gautrain, close to offices. very secure, safe place, safe area. you can go to clubs by foot. very nice i love it.
the weather...( rain for days ) lol
Staff were very helpful, facilities were comfortable, clean and affordable.
Not much, was great.,
I loved the location, very friendly staff and the suite itself was amazing!
Water trickles out of the shower.
Lots of space, well equiped kitchen, and affordable. Good security system (a finger print detector that works).
Payments are a mess - they always want the credit card slipped, even though you have arranged payment on line.
The facilities of kitchen , laundry and housekeeping was quite good. The entry and exit to the apartment building with a finger print authentication is also good from the point of security.
The bedroom should have a air conditioner or a fan which was found missing , although living room was having one.
Beds good. Facility good.
Although we wanted to pay cash we were charged an extra 10% because money had been paid (we were told). It should only be paid when we arrive - or if we default. This is dubious business practice and may not even be legal.
1. The apartments are nicely furnished and of a reasonable sizes. 2. I was wowed by the welcome gift I found in my apartment; a box of expensive chocolates...it was such a welcome surprise, given what I paid for the apartment.
1. There are no air conditioners in the bedrooms; it is was a bit hot hence difficult to sleep. 2. Drainage system was not working properly in the 2nd bedroom shower and 1st bedroom hand basin and water took a while to drain out.
I love the apartment Rene she was pleasant helpful Friendly will let family friend lknow about apartment will go back
Excellent location and management was reacting to all queries promptly ! Security is working friendly 24/7 !
Cleaning was an issue but improved after informing management ! TV channels are restricted to a view channels only !
Plumbing was not working, so bath and shower water did not drain...big mess!
Location is excellent: rooms are clean and equipped modern interior.
Changing of booking period was NOT granted ! Payment upfront with no refund at all ! Once the Westpoint is seeing itself as a hotel, once it is an apartment ??? Television only with smallest DsTV bucket, smaller than in most hotels in RSA.
Reasonably priced and well-located
While the facilities were adequate, they need an uplift. The blinds for the corridor door were damaged and were not repaired throughout the stay. While efforts have been made to keep the facilities functional and fairly neat, if you are looking for spick and span, shiny new, this would not be the place for you.
Bed was comfortable
Had a bad smell in the apartment when I arrived, and there was no one around to assist because it was 10 pm. However next morning staff were very accommodating, but i question why room was not checked b4 hand. No shampoo supplied. Shower very small, and shower head very low for a tall guy like myself. Bath towels also very small - at best they were large hand towels. No adequate work station to plug computer in a work at a good desk
closer to work
The balcony door- lock was not working, the kitchen tap leaking and the bedroom carpet not vacuumed whislt there and the daily cleaning was not up to standard.
Spacious
Staff not friendly & not proffessional
The location was excellent.
The apartment that we stayed in was very tired and needed refurbishment. The unit was also very dirty. The gym was very basic. Internet access was also problematic
Very secure and the flat is well appointed for a self sufficient visit - well appointed.
Very large complex and not very personal. Situated in quite a noisy area of Sandton.
