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Hilton Palacio del Rio
200 South Alamo Street (San Antonio) 78205

In una posizione eccezionale direttamente lungo la famosa River Walk di San Antonio, questo hotel del centro città dista a pochi passi da note attrazioni, quali l'Alamo, e offre numerosi comfort moderni. L'Hilton Palacio del Rio si trova di fronte al Gonzalez Convention Center. L'Arneson River Theatre è adiacente all'hotel. L'HemisFair Park e numerosi campi da golf sono ubicati nelle immediate vicinanze. Il Palacio del Rio Hilton vanta una piscina all'aperto e un moderno centro fitness. Sono presenti anche numerosi punti di ristoro. Tutte le camere dell'hotel sono provviste di balconi privati.

Punteggio di 1207 commenti
Superbo

8.9/10

Camere: 485

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Indirizzo: 200 South Alamo Street, San Antonio 78205 map

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Hilton Palacio del Rio - Foto

Cosa dice la gente

Friendly accomodating staff Clean modern room Asked for a room above the 10th floor and they gave us a room on the 19th floor. Beautiful river city views at night. Close to tourism sites Construction going on at time of visit and the staff was always assisting giving 110% Kudos Hilton Palacio Del Rio!!. I love how there is a Starbucks in the hotel, also how it's right on the River Walk. I liked how you're able to purchase Fiesta Texas tickets rather than get them at the gate. Balcony was nice, it contained furniture. The valet parking is nice, prevents you from having to find nearby parking.
tutti gli commenti dei clienti » We were celebrating our 5th anniversary and were treated with champagne and strawberries and special card from the room service staff. We stayed there on our honeymoon 5 years ago. It is extremely convenient and accommodating. The people are always friendly and service is great. I loved everything about this hotel. The view was amazing the staff was amazing and friendly and the bar was excellent as well! It was the best vacation ever with the help of the Hilton. The front desk manager was fantastic. Very accomodating to find us exactly the right room. Conceirge helped us find the perfect restaurant and everyone was very helpful. The staff was great. They were kind, helpful and very quick about it. The staff was very knowledgeable of the hotel. Thank you so much. I really enjoyed myself. The decor was wonderful, and the staff were extremely courteous and helpful! The location was excellent for vacationing and sightseeing. Very Upscale and attentive. Made you feel important. Loved that they handle the automobile service, even though it's kind of pricey, we felt it was safe. Love the location so close to all our favorite eating places and love being on the river and having private balcony. King bed is awesome. Friendly staff and excellent service. Great location. The room was beautiful the bedding was amazing! Never slept better. The room was beautiful and clean. The bed was super comfortable! This was one of the nicest hotels we have stayed in. The location is excellent. The staff is very friendly and attentive.I Just like the feel of the place. Staff was very friendly, great location, very comfortable & clean, nicely priced!. I loved the hotel and all the amenities! Luxury and very romantic! I would stay again. Friendly and helpful staff. Great location. Nice room and big bath Great location. Loved the private balcony, and special touch of champagne and berries from the Mgr. Location, on the river walk in San Antonio just around the corner from La Villita. The location was great, the balcony was nice. Most hotels don't offer that option. We liked the convenience of the location. The bar downstairs was also great. Everything except the issue of the hair being in the restroom it was great!!. The ease and convenience of the restaurants and shopping available to us. easy access to Riverwalk, very friendly staff, very clean rooms. Great view of riverwalk. ).Cleanliness of room. Great staff. Free everything is over the top... like I expect with Hilton. The atmosphere was very clean and we love the modern decor. I love the location right in the middle of downtown area. location - convenience - cleanliness - friendly staff. Location was great. Rooms clean and nicely designed. Everthing from the entrance & staff appreanance. The upgrades made it seem like a world class hotel. Location and facility. Breakfast was also great. Staff, room, amenties, location all were great. I liked the bed comforter and the whole stay. Location...staff..........nice room..... Location on river. Very friendly staff. Location, staff, amenities, room size. The rooms and location were fine.... Location great! Very friendly staff. very nice décor and accommodations. Great location on the Riverwalk. Very helpful and friendly staff. Great place . I like everything. The location is ideal. location,hotel quality. location, amenities. Loved it all!. Great staff. Location. Outlandish price for Valet Parking---almost 40 dollars a night is ridiculous WiFi is 9.99 a night---should be free!!!!. The walls are paper thin to where you can hear the room next door, doesn't give you privacy. Especially if you're celebrating 'alone time' or a honey moon. The construction inside and outside of the hotel, being right on the river walk. It blocks the path to where you can cross over across to the other side, making you have to go up to street level just to go around and back down to the river walk in order to reach the other side. Horrible!. Couldn't figure out how to turn off the bedside lights, so we didn't get much sleep. The amount I was paying for breakfast buffet was outrages. $19.00 to much to pay on what thy had. I was assigned to the wrong room upon check-in, but once it was recognized, the situation was quickly rectified. The price of valet parking. Would love a bathtub. Biggest issue was the noise level from the outdoor theatre. It was so loud we could hear it with our door closed. Love to listen but the bass was so over the top that it made your heart thud. My husband and I had to scream at each other to talk on balcony. This was during the day on Sat. Did not have free wifi and that the pool was on the small size. Also i would be charged for local calls. We had to figure the self-parking out on our own. It was a bit confusing. The lady checking us in didn't botheer to explain or provide us any information on parking. We gathered a little bit of information by overhearing another lady explaining it to a guest where to park. When we got to the parking garage is when it became confusing. I have a problem which is my own fault. When I booked the hotel I booked a no cancellation booking for the wrong dates.. I cannot get away and have not been able to get anyone else to take it. Please advise if you can do anything to help me out of this situation..My Booking # is 369.826.283. The date is for 4/28. Construcstion going on in the river walk right in back of the hotel (nothing you can do about that). I didn't like the fact of paying 39.00 a day for valet parking with the rates your paying for the room also was a little unhappy about having a beautiful balcony that we couldn't enjoy due to the pigeon poop all over it! The Balcony is what made us want to stay in this hotel Still a very nice Hotel. I would have liked airport shuttle. Loud guests next door. Carpet was old looking, mattress was not comfortable, lights went out when I plugged in the hair dryer. . . . just wasn't Hilton quality. Last night my husband and and I went for a quick drink in the bar . . . Spurs game really load with teens running around, pants hanging, no one seemed to notice. Self parking is too high. The fridge didn't seem to cool our drinks. (Not really any complaints). We booked our stay before we knew that the Lutheran youth were also staying at the same hotel. They were very loud and kept our toddler awake. the restroom and shower there was hair. Would have liked queen size beds. Full size beds were too small for my teenage boys. pool was closed - under contruction. Parking for 39.99 was not disclosed on booking. Com. Would've liked the lobby bar to have been open but everything else was great!. can't say. High price restaurants. They charge extra for wi-fi access. Even budget hotels offer free wi-fi, and in this day and age I think it is ridiculous to nickel and dime guests for wireless. Today, I see this as charging a guest for a basic item, like towels, sheets or pillows. It very much detracts from the hotel's image. The only thing was the bed was not comfortable at all, think one side was worn out and my husband was sore for a week later. Otherwise my view and room was great. the construction had its draw backs. Checkout procedure malfunctioned - wasted some time. Some remodeling going on, elevators at night were a little loud. That there wasnt any complinary breakfast. I mean fruit and bagels would of been just fine. No hotel shuttle to airport....$20 for breakfast????? Who can eat $20 for breakfast?????????? Charged $2.95 for water we did not use....just a way to increase bottom line???? Don't do it......... Parking for motorcycles is atrocious. Had to park two blocks away on 7th floor accessed by a treacherous circular ramp that requires stopping in middle of ramp for security gates. "River view" consisted mostly of huge water treatment tanks. Parking,No Complimentry Breakfast. I had my car parked all weekend in valet. When I checked out I didn't walk around to check it. When I arrived home to to clean the bugs off of my car I noticed it was scratched in the front drivers side.... I know it happen at the hotel and no one reported it!!!!!!. noticed some parts of the hotel were dusty. No free Wi-Fi. No breakfast included with our hotel reservation. The pool area was lacking. charges for waifi. no free internet connection ,valet parking way overpriced,. You screwed up our reservation. You did not book the reservation and the hotel was full. While I would recommend the hotel....I Will never recommend your service....or lack of! After spending 30 minutes on the phone with your "manager" and the hotel's manager we finally got the truth from you. Having to pay extra for internet. $$$ parking. Parking fees and no free wfi.

Prenota Online Hilton Palacio del Rio

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Come faccio a prenotare a Hilton Palacio del Rio?

Fare una prenotazione al Hilton Palacio del Rio e' facile e sicuro. Noi offriamo la facilita' di fare una prenotazione online con conferma immediata. Inserisci le tue date preferite e seleziona 'controlla disponibilita'. Poi inserisci il numero delle camera che vorreste prenotare e seleziona 'prenota ora' . Successivamente inserisci i tuoi dettagli sulla formola di reservazione per confermare la prenotazione. Riceverete una confermazione della prenotazione anche tramite email, e questa confermazione deve essere presentata durante il check in all'albergo.

Hilton Palacio del Rio Informazioni sulle camere

Tipologia camera	Max persone	da
Camera Matrimoniale [Ulteriori informazioni]	4	da USD 122.55	Cerca
Camera dotata di TV via cavo a schermo piatto, frigorifero, scrivania e set per la preparazione di tè e caffè. Le Camere Offrono: Vasca o doccia, TV via cavo, Telefono, Scrivania, Sala da bagno, Pay TV, Frigorifero, Ferro e asse da stiro, Ferro da stiro, Asciugacapelli, Aria condizionata
Camera Matrimoniale con Vista Fiume [Ulteriori informazioni]	4	da USD 165.30	Cerca
Camera con vista sul fiume, dotata di TV via cavo a schermo piatto, frigorifero, scrivania e set per la preparazione di tè e caffè. Le Camere Offrono: Vasca o doccia, TV via cavo, Telefono, Scrivania, Sala da bagno, Pay TV, Frigorifero, Ferro e asse da stiro, Ferro da stiro, Asciugacapelli, Aria condizionata
Camera King Accessibile ai Disabili [Ulteriori informazioni]	2	da USD 6.00	Cerca
Questa camera dispone di 1 letto king-size.
Camera King [Ulteriori informazioni]	2	da USD 122.55	Cerca
Camera dotata di TV via cavo a schermo piatto, frigorifero, scrivania e set per la preparazione di tè e caffè. Le Camere Offrono: Vasca o doccia, TV via cavo, Telefono, Scrivania, Sala da bagno, Pay TV, Frigorifero, Ferro e asse da stiro, Ferro da stiro, Bollitore per tè e caffè , Asciugacapelli, Aria condizionata
Camera King con Vista Fiume [Ulteriori informazioni]	2	da USD 165.30	Cerca
Questa camera vanta una vista sul fiume, una TV a schermo piatto con canali via cavo, un frigorifero, una scrivania e un set per la preparazione di tè e caffè. Le Camere Offrono: Vasca o doccia, TV via cavo, Telefono, Scrivania, Sala da bagno, Riscaldamento, Pay TV, Frigorifero, Ferro e asse da stiro, Ferro da stiro, Bollitore per tè e caffè , Asciugacapelli, Aria condizionata

Servizi a Hilton Palacio del Rio

Varie

sicurezza 24 ore su 24, estintori, Camere/strutture per disabili, Camere familiari, Camere non - fumatori, Ausili visivi: Braille, allarme di sicurezza, allarme antifumo, accesso con chiavi magnetiche

Trasporti

Autorimessa

Servizi generali

Parcheggio , , , , ,

Servizi di ristorazione

Servizio in camera, Ristorante, Bottiglia d'acqua, Bar, , , ,

Servizi di pulizia

Servizio lavanderia, Lavaggio a secco

Servizi di accoglienza

Servizio parcheggio, Reception 24 ore su 24, Deposito bagagli, Cassetta di sicurezza

Servizi business

Spazi per incontri/banchetti, Centro Business

Piscine e servizi benessere

Teli, Piscina esterna, piscina, Centro fitness,

Negozi

Negozio souvenir/regali, Negozi nell'hotel

Aree comuni

Altri servizi

Servizio internet, LAN senza fili, Connessione Internet Wifi inclusa nella tariffa

Informazioni Importanti

Siete pregati di notare che al check-in dovrete presentare una carta di credito e un documento d’identità valido, completo di fotografia. Le richieste speciali potrebbero comportare un supplemento e sono soggette a disponibilità al momento del check-in, pertanto non possono essere garantite. Siete pregati di notare che è vietato portare armi all’interno della struttura. I trasgressori potrebbero essere arrestati per reato di violazione delle leggi vigenti. Al check-in vi sarà richiesto di esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.

Condizioni a Hilton Palacio del Rio

Check-in

15:00 - 23:00

Check-out

- 12:00

Carte di Credito accettate in Hotel

L'hotel si riserva il diritto di controllare la validità della carta di credito prima dell'arrivo (richiedendo l'autorizzazione al circuito di appartenenza).
American Express, Visa, MasterCard, Diners Club, JCB, Discover, MasterCard, UnionPay credit card

Termini di cancellazione

Le cancellazioni effettuate fino a 1 giorno prima della data prevista di arrivo
non comportano alcun costo.
Le cancellazioni tardive e la mancata presentazione comportano l'addebito del costo della prima notte.

Condizioni per i bambini e per il letto supplementare

I bambini sono i benvenuti.
Un bambino di età inferiore a 18 anni soggiorna gratuitamente (pernottando nel letto dei genitori).
Il numero massimo consentito di letti supplementari/culle in camera è pari a 1.

Deposito/Pagamento Anticipato

Non verrà addebitato alcun deposito .

Gruppi

Per le prenotazioni di oltre 10 camere, potrebbero essere applicati differenti condizioni e supplementi .

IVA e tasse comunali/di soggiorno

16.75% di Tassa esclusa.
Costi di servizio inclusi.
Tassa comunale/di soggiorno non applicabile.

Internet

La connessione Internet via cavo è disponibile in tutta la struttura e il servizio è a pagamento.
La connessione Internet wireless è disponibile in tutta la struttura e il servizio è a pagamento.
La connessione Internet via TV è disponibile nelle camere e il servizio è a pagamento.

Servizio Ristorazione

La prima colazione non è incluso/a. Disponibile menù per la prima colazione. I costi possono variare.

Parcheggio

Parcheggio pubblico disponibile in loco non è richiesta la prenotazione e costa 22 USD a giorno .
Parcheggio privato disponibile in loco non è richiesta la prenotazione e costa 36 USD a giorno .