Very handy location. Breakfeast was enjoyable. Evening meal at the Quay very disappointing. NOT value for money.
Quay restuarant for evening meal
Staff, room and hotel facilities were very good.
location
So close to the city and transport,very good location.
The first night we stayed in a room with an adjoining door to the next room and you could here everything from that room,but the staff were very good about our complain and gave us a new room the next morning.
The bed was extremely uncomfortable, far too soft. We requested a change of mattress/bed/room, but were palmed off with an excuse and no solution. We were in the hotel for 5 nights only due to the fact that I had had surgery and physically couldn't move to another hotel. It was very uncomfortable, non supportive and overall a very unpleasant sleep - or lack thereof.
Both my partner and I were very disappointed with the condition/facilities on arrival. I feel it was not as portrayed in your website. By comparison it does not deserve the rating it enjoys. I have never experienced the parking problems your hotel presents !! Being open to public parking is just Greedy and presents a very unsafe environment to park/leave a vehicle in!!
