Very comfortable, good service, efficient service, good location for travel into city or further afield as near Shinkansen line. Not too fancy but good basics.
Will kept hotel
No wifi had to pay $ for exercise room
Very good location near Shin-Yokohama station!
Very helpful staff at check-in/out. Economical car parking and most handy.
Enormous atrium and long way from check-in to elevators. Coffee shop menu - inadequate but expensive for what little was available.
close to transport facilities.
communication,you need some English dialect.
Location and friendly staff
The hotel is well located, niear Shin- Yokohama station (shinkansen, jr lines and subway). However remember that Shin-yokohama is not the same as Yokohama and you need to take a train to get to the centre of the town The location is very convenient if you have a jr Pass and you plan to take shinkansen in order to go to places like Kyoto, Osaka or even to downtown Tokyo. The staff was very helpful. I made a reservation for a non smoking room, but apparently it was a smoking one but deodorized. (It did not work and you could still smell tabaco there). So I asked for changing the room and I got a very nice one with Mt. Fuji view. There is a coin loundry and there are vending machines on the first floor.
The furniture needs some refreshment
