The hotel is still going through some renovations, but the room was excellent, comfy and quiet. The staff was very friendly. The location is only 1/2 a block from Powell and the cable car line. I would definately stay here again.
The proximity to shopping, restaurants, transportation and thefriendliness of the staff.
Absolutely beautiful renovated rooms.
The elevator was under construction, that's it.
Nice flavor of an old hotel but not shabby. Good location, and friendlystaff at front desk.
Poor sound insulation with next room (sound leaked from connectingdoors). Poor insulation in bathroom window, allowing lots of cold airand street noise.
That it was close to ecerything.
There was only one soda machine and it was on the second floor. They didn't offer water bottles in the machine.
Front desk staff humor
called room service for breakfast 15 minutes before cut-off time no answerfront desk said they'd have them call backno one called i called. they said "too late"
The firealarm went off at 2am.
Noise through louvered window in bathroom
friendly desk staff
beds were very soft
no fitness facilities
Excellent location free WiFi were very useful.
We were on the street side of the hotel and this was a little noisy during the nights