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Best Western at O'Hare
10300 West Higgins Road (Rosemont) 60018

Located 5 minutes from Chicago O’Hare International Airport and 20 minutes from downtown Chicago, this hotel is 100% smoke-free and offers free airport shuttle services and complimentary daily breakfast. Free WiFi is available. Each room at Best Western at O’Hare features a microwave, refrigerator and coffee maker. Room service is available for guests to use at their convenience. Pine Grove Restaurant is located on-site and offers traditional American cuisine for breakfast, lunch and dinner. A lounge bar, business center and 24-hour gym are on-site at Best Western at O'Hare. The property offers free parking The Stephens Convention Center is a 5-minute drive from Best Western at O'Hare. Allstate Arena is 3 miles away.

Score from 989 reviews
Excellent

7.7/10

Rooms: 141

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Address: 10300 West Higgins Road, Rosemont 60018 map

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Best Western at O'Hare - Photos

What people say

We are French and do not necessary use the right words. Shuttle from and to O'hare. Staff at the reception and at the Continental breakfast corner very welcoming, pleasant and ready to help. Large bedroom, clean and all necessary toilet things needed. Continental breakfast excellent. I've stayed at this hotel many times. It appears the rooms were updated and were very nice. Attended event at Convention center. Loved the convenience and price.
all reviews » close to everything, had everything we needed, everything was clean, all employees were very friendly and willing to help with anything we needed. We booked this for the price and the free shuttle back and forth to the airport and downtown. Very clean rooms nicely decorated and very clean. The hotel was quiet and comfortable. Bonuses were free wi fi and an excellent restaurant/bar attached. Also very close to the airport. very close to airport and walking distance to allstate arena. Restaurant, pub and night club attached to hotel. noon check out time. The staff was very helpful. I forgot my Ipad in the Taxi and they contacted the cab company for me to help me get it back. Complimentary shuttle service to Allstate Arena as well as discounted coupons for breakfast at nearby restaurant. Located near Airport but comfortable and quiet room, good choice at free continental breakfast,. provided free transportation within a certain radius (3 miles) from the hotel. The Staff was great and very helpful especially Alfredo:). Shoeless Joe's, GREAT staff, very friendly, GREAT food. very close to airport , excellent schuttle service. Near the AirPort,good shuttle service. Shuttle bus, breakfast, friendly staff. Room was very confort and clean. Good location for my needs. fast WIFI,. The bed was comfortable. It was a help having a refrigerator and microwave in the room. The room was clean, and staff was friendly and tried to be helpful. The air conditioner was better the third night after staff worked on it. The location was good and it was nice to have a restaurant attached to the hotel. The hotel also offers free parking, which is nice considering how close to the airport it is. It was convenient for O'Hare Airport. The room was clean and the bed was comfortable, and it was useful that there was a restaurant attached. Good location if you want to travel to the city via train. The hotel interior room was really nice. Comfortable. Its nearness to the O'Hare Airport. Quiet. İt very close to the Ohare airport so if you are looking for a hotel close by the airport it is a good choice. I like the area, closer to the airport , and free parking. It was close to the Stephens COnvention Center. The courtesy bus to and from the airport. Location near airport. No ice machine on 3rd floor where I was staying. The soda vending machine didn't work either (on 3rd floor). everything was good!. Nothing. elevator was out of order although it wasn't a huge deal. Facility could stand to have carpeting replaced/updated. shuttles were not on time. did not get one wake up call I asked for. breakfast times TOO short, should go to 1000 at least. Nothing. Long trip to Down Town. It was fine. Simple breakfast. When I made the reservation I asked for a room with two double beds plus a cot for three adult women. When we checked in we were told this was impossible due to fire laws. The site should not be set up to allow you to book a room that does not exist. They gave us a room with a King bed plus a cot so it was ok, but someone else may not have been comfortable with that. The air conditioner was very noisy and woke us up several times the first two nights when it came on. The first time staff said they sent someone to work on it there was no difference in the noise volume. The hallways smelled like smoke and the pictures online look a lot nicer than reality. They gave me a room that was still being cleaned when I went to check in. There was only one bath towel and no wash clothes in the room. We chose not to have the complimentary continental breakfast, instead having the eggs, bacon, etc. When the bill came it seemed expensive, then we realised there was an 18% service charge. Outrageous!. Little bit pricy for a Monday night. Upon check-in. I was standing in line and ingonored completely. I was the second person in line and skipped over a few times before I said something. Then I was treated badly for speaking up about being skipped. The room was not too confortable (E.G., a/c was not working properly). No grocery!. surrounding place. As I entered the room a I saw a cockroach on the table and I covered it with a plastic glass. Wrote a message to house keeping "a special gift to you " and left it next to the glass. The hotel is very old and needs care. İt is definetly not worth the what they charged me. You shouldnt pay more than 55-65 dollars for a night. There are things that did not satisfied my need while stating there were the bed was very uncomfortable to sleep on. Making noise when I moved, dent in the middle of the bed, no enough supplies of shampoo/conditioner the coffee maker does not have coffee pitcher, but I don't have to ask the front desk at all time.It is their responsibility to check each room, again if I were to ask if I want to come back in this place maybe not. It was dirty. The first room I was in had wet soggy carpet. The hostess in the breakfast touched the rolls /donuts with her hands after clearing and cleaning a table. It was not a very pleasant area, we had to walk outside to the restaurant we had to have our breakfast in - our room wasnt quite ready as we had arrived early so we were recommended this rest. for lunch - it was awful - chicken that was uncooked - not very clean at all. the hotel room was clean in the bathroom but carpet was very dirty and in need of a vacuum. The area was a bit rough and lots of litter about outside. The staff would not let us check into the hotel until my wife called because the booking was under her name. We had called the night before to make sure this was not a problem since my wife was not traveling with me. I was assured that this was not an issue. I also had the confirmation # but I still had to have my wife call the main desk before I could check in. Also, didn't get roll-away cot until 10pm after requesting it at 7pm and having to make two phone calls after that in order to get it. The hotel rooms were small and unclean. My bathroom had hair on the bath tube and toilet seat. After I complained about the hair on the bathroom tub, the manager of house cleaning came up with the cleaning lady, and her demeanor was somewhat cavalier (arrogant). Also, the carpet was nasty, and looked like it was bleached from dark green to light green. Additionally, cracked ceilings and chipped paint. One of the worse hotels that I stayed in, in Chicago. Non smoking room smelled like smoke Elevators did not work ... Very outdated Air conditioner in room very loud.

Online Booking Best Western at O'Hare

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How do I book at Best Western at O'Hare?

Making your reservation at Best Western at O'Hare is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Best Western at O'Hare Room information

Room Type	Max	from
Double Room with Two Double Beds [Room Information]	2	from USD 93.49	Search
A cable TV with video games, and a large work desk are featured in this room. Tea and coffee-making facilities are also provided. Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies). Room Facilities: Video Games, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Radio, Ironing Facilities, Iron, Heating, Hairdryer, Cable TV, Bathroom, Bath or Shower, Air Conditioning
Deluxe Double Room with Two Double Beds [Room Information]	2	from USD 110.49	Search
A cable TV with video games, and a large work desk are featured in this room. Tea and coffee-making facilities are also provided. Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies). Room Facilities: Work Desk, Video Games, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Refrigerator, Radio, Microwave, Ironing Facilities, Iron, Heating, Hairdryer, Fax, Cable TV, Bathroom, Bath or Shower, Air Conditioning
King Room [Room Information]	2	from USD 93.49	Search
A cable TV with video games, and a large work desk are featured in this room. Tea and coffee-making facilities are also provided. Room Facilities: Video Games, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Radio, Ironing Facilities, Iron, Heating, Hairdryer, Cable TV, Bathroom, Bath or Shower, Air Conditioning
Deluxe King Room [Room Information]	2	from USD 110.49	Search
A cable TV with video games, and a large work desk are featured in this room. Tea and coffee-making facilities are also provided. Room Facilities: Work Desk, Video Games, Toilet, Telephone, Tea/Coffee Maker, Shower, Seating Area, Refrigerator, Radio, Microwave, Ironing Facilities, Iron, Heating, Hairdryer, Fax, Cable TV, Bathroom, Bath or Shower, Air Conditioning

Amenities at Best Western at O'Hare

Transportation

Shuttle Service (free), Shuttle Service, Airport Shuttle (free), Airport Shuttle, Accessible parking

Shops

Shops in Hotel

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Fitness Centre

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Family Rooms, Elevator, Airconditioning

General

Parking on-site, Parking , Free Parking

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, ATM/Cash Machine on site, 24-Hour Front Desk

Food & Drink

Vending Machine (drinks), Snack Bar, Room Service, Restaurant (à la carte), Restaurant, Breakfast in the Room, Breakfast details, Bar

Entertainment and children services

Nightclub / DJ

Cleaning services

Laundry, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Important information to guests

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests under the age of 21 can only check in with a parent or official guardian. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Featuring free WiFi, Best Western at O'Hare is situated in Rosemont, 2.7 km from MB Financial Park at Rosemont. Guests can enjoy the on-site restaurant. There are shops at the property. Donald E Stephens Convention Center is 2.9 km from Best Western at O'Hare, while Fashion Outlets Chicago is 3.1 km away. O'Hare Airport is 3 km from the property.

Best Western at O'Hare Policies

Check-in

15:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Discover, MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
Up to two children under 17 years stay free of charge when using existing bedding.
All further older children or adults are charged USD 10 per night per person when using existing bedding.
One child under 2 years stays free of charge in a baby cot.
One older child or adult is charged USD 10 per night in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.