Embassy Suites Houston - Downtown Reviews
1515 Dallas Street (Houston) 77010

These reviews are submitted by guests who stayed at Embassy Suites Houston - Downtown. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location gave me the chance to take in a block or two of fresh air before stepping into the George Brown Convention Center for the day. Also loved being able to take a free Jazzercise class in the Discovery Green park.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was within walking distance to the Minute Maid Stadium, there was a beautiful park next to it and the rooms were spacious and nicely decorated. The hotel was clean and the staff at the front desk were friendly. I would definitely recommend this hotel.

The breakfast was crowded with a long wait in line. The three different food areas should be separate so that everyone doesn't have to wait in one line while people toast their bagels.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Mr. Oscar (Bellboy), Mr. Juan (Valet Parking Manager), and Front Desk Manager.

Confussions and big mistakes. First, my car was out side by error, I didn't request a call for my car. And then a big mistake, front desk person gave a key copy to another Mr. Flores, and this person and another two more into my room at 1:00 am, my wife and myself were sleep and was a so bad and dissapoiment moment.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was perfect for us because we were heading to an Astros game and Minute Maid was just a couple of blocks away. We enjoyed the complimentary happy hour, breakfast and wifi. Though they only offered valet parking, it was less expensive than having to pay to self park in another lot.

After we checked out, my boyfriend realized that he had left his a IPad in the hotel room. When we called to check if someone had turned it in we were transferred to the lost and found department where we could only leave a message. We've called at least 5 times since we left and each time were only able to leave a message. I realize that it wasn't the hotel's fault that we didn't check the room more thoroughly before we left but I feel like they could be more helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was great, great location, free hot breakfast buffet, very clean throughout

nothing, everything was great, could not have asked for more


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were stereo helpfull.

Breakfast buffet. The food was good but the made to order was extremely slow.