JW Marriott Hotel Hong Kong Reviews
Pacific Place, 88 Queensway (Hong Kong)

These reviews are submitted by guests who stayed at JW Marriott Hotel Hong Kong. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

Write a review - JW Marriott Hotel Hong Kong »

Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good service and very helpful staff. Room good and clean. Bed comfortable. Fresh fruit everyday. Enjoyed my stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were exceptional. The breakfast buffet was outstanding. The rooms were luxurious and a good size for Hong Kong but not quite as big as the rooms in Kowloon.

I have no negative comments to make.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Flint restaurant was amazing! the food was excellent. Executive lounge is well worth the extra, breakfast, staff and views fantastic.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location and services

My room is realy small and noisy.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff were really helpful and attentive across the board. location couldn't be better for shopping and for food. the convenience is hard to beat and we got a good price on letsbookhotel.com


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The efficent attitude from check in to check out -all very courtesy and smiling staff all willing to assist.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

perfect and easy location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent location in the midst of bustling busy Hong Kong. Room with a view; facing the harbour and he boat traffic. Busy activities in the lobbt and common areas makes you not feel lonely even if you are alone.

Nothing really to be negative about. May say that rooms are small, but land is expencive in central HK and the use of space optimizes.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Exceptionally helpful staff, room cleanliness and service. Great location easy use of MTR

Couldn't stay longer


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Service was amazing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff

Location had no nearby local shops and foods like smelly tofu.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fabulous service and attention to detail was outstanding. Excellent executive floor with nibbles etc. really great. Can't fault this hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything. All the staff was extremely friendly and discreet with a very warm welcoming upon arrival and a welcome complimentary tea set service while I arrived in the room. The room was exquisite, with a view on the harbour, top-notch bathroom, a large TV, a comfy bed and well furnished mini-bar. I ordered some delicious room service. The hotel is above a famous Hong-Kong shopping mall

I hated to leave


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Direct access to Pacific Place & MTR, lychee martinis at Q88, excellent service

Missed out on the great pool due to renovation


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location Spa

Reception denied that I had requested 2 queen beds. Blamed letsbookhotel.com. Had to share kingsize bed with daughter as only room with 2 beds was on smoking floor and "smelt". I could pay to install a camp bed instead! Disappointed with attitude.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The housekeeper didn't clean the toilet bowl properly. On the 3rd day of our stay, I could smelled urine.