Frühstück für engl. Verhältnisse sehr gut. Unser Zimmer war sehr groß, weil als Twin gebucht, es war aber ein Dreibettzimmer. Kühlschrank am Zimmer. Sehr sauber, gut funktionierende Dusche und Sanitäranlagen in einem sehr großen Badezimmer. Personal an der Rezeption war sehr freundlich und hilfreich. An einer ruhigen Strasse gelegen und trotzdem sehr verkehrsgünstig (ca. 7 Minuten zur U-Bahn).
Knarrende Böden im ganzen Haus. Lärm aus dem Nachbarraum immer um ca. 23h00 (war kein Hotelzimmer sondern irgend ein Abstellraum.
Das Malayische Restaurant welches zum Hotel gehört ist sehr gut und bietet original malayische (indonesische) Spezialitäten an.
Die Zimmer sind sehr klein und verhältnismässig teuer,was aber für London nicht unüblich ist.
- Quite and peaceful location - Easy access from station and/to station - Lovely spa for relaxation - Friendly and helpful staff - Bathtub included
- The room was a little bit to small - Less on amenities - Poor sound isolation (hearing people walking down the hall)
food and location
convenient location, breakfast included, clean room,
one three person elevator isn't enough for the number of guests
The restaurant (Lagenda) is very good. The location is quite close to the tour bus station on the main road (bayswater rd).
Slightly far away from the tube station - it is a bit hard to walk with smaller children. Many other hotels surrounding the tube station in bayswater area.
Hospitality is great and the manager a jolly good helpful fellow. Rooms cleaned every day as it should be and repairs were most prompt and satisfactory. Restaurant serves excellent meals but lacks variety in choice. Overall better than other hotels I've stayed at in the same area..
They want money upfront... made me feel very uncomfortable. Having booked the hotel through credit cards why would they need upfront payment. Is it because they think there guests will run away without paying... Hotel Management should seriously look into this issue and make there guests feel comfortable.
Cleanliness
The friendly, helpful and ever-willing-to help staff
avery friendly staff in the hotel and thy do their best to help.
room is too small
good value for money
friendly staff
a bit run down and poor selection for breakfast
only worth low price I paid . If price was higher there are better options
wifi is extortionate and in this day and age should be free
The location of the hotel, nice and quite area but still close toeverything we wanted.
The one small lift that was to be used of all the guests which meantthat we sometimes had to wait for 15 minutes or more before we could getup to our room or down to go out...And the fact that our room did nothave a bath.
restaurant and bar facilities
fish and chips not available, no cider behind bar, no hot water in room,
location good (tube and buses) ,
breakfast unhandsome, floor squeakily in whole hotel (we get awake in the night), bedroom very tiny but clean, bathroom scuff but clean
