The Staff were very friendly and most professional
The fact that one had to prove they were a desk in evenings. The staff were very welcoming once status ascertained. I thin there should be a separate entrance to the bar.
Location and comfort. Door/portering/domestic staff
exceptionally friendly and helpful.
Reception staff moderately "snobby" and items were charged to
my room which I hadn't received.
Location is just wonderful! We loved the MPD. Staying there really made ou trip. The rooftop bar and pool and the view were amazing.
At nights there is a lot of noise on the street.
Helpfulness of Staff
Admission of non-hotel customers to rooftop club requires additional discretionary control
A bit noise during weekend.
Wonderful comfortable bed and complimentary champagne for our wedding
great bar and service on rooftop!
Noisy ventilation fans outside / below our room window. Couldn't
keep window open @ night.
From check-in to check-out we found all the staff to be friendly and helpful. The design of the hotel was very contemporary and chic, and we were pleasantly surprised by the size of our room. The surrounding area had plenty to explore with easy access to transport. This hotel really was fabulous.
It is quite expensive, but we thought it was worth it compared to other hotels for the same price.
Location and Spa.
Because the hotel's heating/cooling system was set to winter mode, the cool function in the room's climate control blew hot air. I only realized after returning to my 80+ degree room. The only alternative was opening the window to a noisy NYC. My wife and I were up half the night and woke up with sore throats. I've stayed all over top NY hotels, and many fine hotels throughout the world. This was a first.
The people are friendly, the concierge is helpful. The location is great if you are looking for a hip area, party, dance or shopping
Room could have been nicer
Very friendly & welcoming staff upgraded at no charge Spa heated
pool on roof top
Location, amazing staff out standing
The noise from the busy hussal and night club life outside would penetrate through the glass needed to be more noise resistant .
Social in place to stay among bohemian crowd
Bar in lobby to small
Staff and location were great. Super clean room with a complimentary upgrade.
one hour delay in room availability couldn't get in until 4:15 pm
It's a party hotel
One of my favorite hotels in NYC. Love the design, the views, the posh rooftop bar.
The rooms are fair size and fun, the bed super comfortable, everything very clean.
The location by the High Line may not be in the very center but definitely one of the most charming areas in Manhattan.
It's just a very cool place.
dubstep music in restaurant a bit over the top
Room although on the smaller side, didn't feel cramped. Loved the
decor, very sexy and trendy.
Very loud drunk neighbors throughout the hallway on our floor. It's
a party hotel though so just be forewarned if loud music and drunk
people knocking on your door at 5am isn't your cup of tea, this
hotel isn't a good choice.
Loved the convenience of the drive up and valet, although $50 wa a little expensive.
$265 room with 2 lunch salads and 1 small pot of coffee and a bottle of water (room service) and valet put the room charge to $460. Ended up being pretty expensive for one night. We may consider staying again, but more expensive than we expected.
Staff we're amazing. We went to celebrate my partners 30th and they help arrange champagne and chocolate Strawberries for our arrival in the room and managed to upgrade us and give us an early check in.
The plunge bar was very cool and had some cocktails which were great. Shame it wasn't the weather to use the pool :-(
The rooms were immaculate and cleaned and tidyed everyday which a turn down service which was nice after a busy day.
When it came to leaving as we wasn't able to get back to our room in time to check out we called the hotel who got our bags out the room ready for us so we didn't need to rush back.
We had an amazing time and would recommend it.
Just a shame staying the the hotel didnt give any special entrance into the Provocetur nightclub and we thought is was part if the same building which it's not, just over the road.
Great location. Very clean. Accomodating staff.
The $9 bottle of water in the room!
Trendy chic hotel, cool decor, LOVE Exhale Spa downstairs for their Core Fusion class, location can't be beat
Cleansing products are terrible, room not super clean, had a lot of dust, air conditioning had just been turned to cool so was not working
Food was poor, breakfast as well as the bar on top. Service at bar
upstairs was also poor, took almost 25 minutes to get a check for a $700
bill. Bar was cold and quite disappointing, would not stay there a
second time. Would not recommend it. Value for money is fair at best.
They tink of themselves as vey trendy though...
Noisey nightclub above room. Hotel trying to charge me a bar bill that