Excellent, friendly staff. Some spoke good english. Very flexible. Mostly good food in restaurant.
Wi-Fi dd not work in room, had to use that in the lobby/restaurant
Excellent, smiling staff !!!! Some with very good english. Cosy atmosphere, mostly good food, except one steak :)
Minimum time of checking in, polite young stuff, comfortable rooms with an usual set of the hotel's room, breakfast on menu but was enough for me at least, so nothing special to mark as negative, I would say: just ordinary as promissed
Strange to see so many booklets of massage ads and envelope to leave the tip for cleaning lady - first time in my life!!!
Good location near the Kharkov central bus station. Excellent service. Good food and drinks reasonably priced. Good hotel, but a little warn-out. Good deal for the money. Fairly busy.
location
towels are little bit old.. there must be an electiric socket around the desk
Staff were very friendly and helpful. I was visiting my girlfriend and they were able to arrange a bouquet of flowers for me. Also the airport taxi service (15 Euro) is excellent and they arranged taxis for me when needed. Rooms were clean and comfortable.
Wifi connection is poor.
1) Room 2) design 3) location 4) clean 5) atmosphere
1) Buffet breakfast instead of continental 2) lack of curtain in the bathroom (in the standart improved)
Excellent price Clean, large rooms Pretty good location only 50 hryvnia to city centre, hotel arrange taxi
Nice staff, food good, great price, good location with great cafe next door and shops nearby.
No lift and my fiancee has her foot in plaster - had to carry her up to 4th floor
I went in the winter time, and hot water bath was awsome. The water was very hot just the way it supposed to be. My room was roomy and comfortable with great lighting.
Wi-fi signal is very weak in my room, virtually not getting it. I had to go to lobby to catch signal.
i like staff behaviours. and hotel has got good location!
i had a suite room but only the size of room is like a suite. the others things ( bahtroom, bed...) are not like a suite room! it is like a standart room! everything is same without size! i stayed a lot of times in suite room but it was the first time that i saw a suite room which is like a standart room! this hotels doesnt deserve 4 stars! it deserve 2 stars...
Location! Very near to metro station and just 1 stop to city center
Personnel hardly speak english Breakfast is just pancake or omlette. Not good if you have a room in side of spareparts workshop. Expensive and i think not 4 stars and must be just 3
