Svetlana who works at reception desk was very helpful and friendly. Hotel was wonderful but even if there is something wrong you should see Svetlana's smile and forget all faults :)) I also liked the boy who brought my breakfast to my room, he is very nice guy and decent.. I was really satisfied to stay this hotel.. The price was good. If the hotel is closer to city center it wouldn't be this price.. Thank you for your kindly hospitality..
- Coziness and comfort - Stylish, but somewhat flashy - 24h supermarket on the ground floor - Good value for money
- Bar on the 5th floor closes down at 9pm
Value for money with big and clean rooms..
Almost nothing..
nicly decorated room, clean and nice lobby. hotel is located close to metro.
resturant located in 5th floor.
Great design of all! Extremely nice and polite staff! Perfect for rest! I have not met other visitors at all being there! I highly recommend it!!!
Just lovely!!! There is only about ten rooms so the staff are really attentive to what you need. Would come back again!!!
Service was excellent, and the hotel is beautiful decorated with great taste. Location was very good, close to Metro. Excellent rooms, very clean.
The smoker area is in the same place where you take the lift, and without ventilation. Breakfast could be better.
Stylish hotel, friendly staff
The hotel and rooms are well designed and it was clean. Breakfast was nice and the stuff were so kind and friendly. I can recommend everyone to stay in this hotel :)
Nothing :)
All at this hotel is excellent
I like all
Julia was excellent and very friendly. Gym and cafe were great. decor is amazing and the maid/room service was excellent.
Staff were excellent and so helpful and was a very relaxing stay
everething were best!!!
An excellent staff and good location if you decide to visit football stadium Metallist.
Rooms design and equipment
Breakfast
Everything perfect
Price a little high for this hotel
Everything,as soon as you open the front door you knew you were in for a treat. The lobby set the mood for your stay at this one of a kind hotel. You are transported back in time to the Golden age of American Movie Romance.The rooms are decorated with photos of the great actors of the 1950's,any my room #5 was stunning and luxurious. The hotel staff well ,they made you feel welcome and treated you as if you a special loved friend coming for a visit. They went out of the way to fullfill your every request. If I would ever go back to Kharkov I would definately stay there again and I would recommend it to anyone. I only wish they more hotels through out Europe because I would only stay with them, Lance Cullen Dallas,Texas
Well maybe one thing,the bar closed at 9 P.M.
The hotell staff were superhelpful. I arrived late at night (@ 2 A.M.), they prepared room for late check-in and took care of my stuff after I check-out next day. They were friendly and polite. The room was new and beautiful (with pictured of my favorite actresses). Breakfast was also nice, served in the room upon my request
The room was smaller vs. The way it looked on the pictures
Very nicely designed, fair price, breakfast was good, great staff.
It is a very, very clean hotel with gorgeous interior design. Wow!! Staff are great, all spoke english and ready to help. There is also a 24/7 supermarket on the ground floor of the hotel; that makes it easy to get stuff whenever you want to. The beds are great too!
no wardrobes; so clothes are hanged to clips on the wall.
Very clean and comfortable otel.everything was very nice.we liked room decoration.everybody can stay who go to kharkov..
It was clean and the staff friendly.
Staff moving around at night and doors opening and closing.Local dogs barking at night.. Workmen working on stairs spoilt a romantic evening dinner. Restaurant not open for breakfast, had to eat in room.
The staff were most friendly and helpful I have ever come across in any hotel. Always there, always smiling and always ready to help. The breakfast is exceptional. The Hotel is very small, and beautifully cared for. I shall definitely go back and stay in Mirax again. Thank you to all of the staff...
kharkov not much to do ? 2 days would be long enough
I liked the individual and stylish decor, friendly welcome, free wifi (with an excellent connection), large rooms and included breakfast. Being near a Metro station was also helpful.
The location suited us as it was walking distance from the Metalist Stadium and we were there for a match, but otherwise I would have wanted to be nearer some restaurants and bars (only one small one in the immediate vicinity). The bed though large had too small a duvet, and the bath in our Marilyn Monroe themed room looked glitzy but was impractical for showers.
Super staff,very helpful at every level from reception to cleaning. A real attempt to be different in a small,welcoming hotel where you felt as if you mattered.
Nothing
Very cozy atmosphere and elegant decoration. The staff is very nice, smiling and helpful. I can very highly recommend this hotel.
Friendly staff and exceptional helpful.
No proper breakfast, and what they offer falls far short of a four star hotel
1st floor without lift when I'm carring 40 kg of bagage... not bad!
