Freedom of movement. Helpfulness and freindliness of reception staff. This was our second stay at your hotel and, will certainly stay there again. thankyou. However, would be a nice gesture if on booking with you, you could recognise the name and address of guests that have stayed with you before, and thank them for booking with you again, I am sur... 别人怎么说 » e it would add an extra touch of friendliness. - It was a lovely room, large, airy and very quiet. A bit hot late evening as due to the hotel's location the air-conditioning has to be switched off over night. We rang reception and asked for a fan and it was delivered to our room within 5 mins. The staff were all helpful and very friendly, and the decor and cleanliness of the room and the hotel was excellent.