Friendly, excellent staff Beautifully designed and decorated rooms.Easyfree internet access
Light in elevator too dark ! Everything else fabulous.
location, cleanliness and style of room
lack of enlgish tv channels
great size of room
the toilet was across the room from the sink--makes it tough to wash hands. Also, no doors between room and shower area, makes it tough for those sharing a room who don't want to be so exposed, like grandmother and grandson!
great decor and staff room service could be faster and more varied
The staff was very friendly and helpful and the location just perfect - right in the city centre.
Location of hotel excellent. Staff extremely helpful and friendly. Room very clean.
Stayed in twin room. Room was not very appropriate for 2 girls sharing as the bedroom and bathroom were open-plan. No door between them. Lack of privacy.
Service, knowledge about the city and location to Retiro Park.
Breakfast food offering was limited.
Great location, cozy and private. High quality overall design of thehotel, the rooms, the furniture and its materials. The staff wasfriendly and all the amenities (jacuzzi, hamman..) were available andcomfortable to use.
Poor room service menu and quality, very narrow minibar inventory, theequipment of the room was uneven: loads of bathroom stuff, but little"technology". Very limited tv offer and foreign channels.
Great Service
Small Swimming Pool
I like the small size of the hotel, quietness, no noise from neighbours, good modern design, comfort, new furniture and bed linen.
The size of rooms could be bigger. There was no bath in the room only the shower. The hotel staff is polite but not well trained (for example VAT shall not included in the hotel bill during check out if booking is made via www.booking.com site). More information in the hotel shall be provided about city attractions, restaurants etc.
