P&J Apartamenty Św. Krzyża 评语
Florianska 39 (Reception) (Kraków) 30-009

客户回顾是我们的用户在酒店逗留后提交的意见 P&J Apartamenty Św. Krzyża。客户意见反映他们入住该酒店的经验。

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员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

Great customer service and understanding. We called up on the evening of arrival, saying that we cannot arrive tonight, as due to unforeseen circumstances our car broke 200km from Krakow. We asked if we could cancel the reservation, even though the cancellation deadline is 24h upfront. Friendly staff was super understanding, and despite letsbookhotel.com limitations in cancellation - he managed to reject and cancel the booking, so we could avoid unnecessary charges. Super cool and quite unusual customer service in these days. Well done guys, keep it up!


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

This hotel was excellent value for money. We went to the reception who walked us two blocks to the huge apartment with 3 double beds a great lounge area and equipped kitchen. It was a very short stroll to the market square with many restaurants, bars and shops just minutes away. Highly recommended for families or friends. We loved this apartment!!

Nothing bad to say.


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

Очень удобное место расположения квартиры. В самой квартире достаточно чисто. Есть все необходимое для проживания и приготовления пищи. Отношение персонала отличное.

Достаточно шумно при открытых окнах (центр города). Хотя звукоизоляция при закрытых окнах хорошая. Само здание очень старое, хотя в квартире сделан ремонт. В коридорах и на лестничных площадках достаточно грязно (кажется, что там никто не убирает). Wi-Fi бесплатный, но связь через Skype постоянно прерывалась.


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

Location was superb, two minutes from the centre square. The staff could not have been nicer or more helpful (we had a problem with my brother arriving from a different destination and missing a plane; we also changed appartments as the first one was very noisy with a night club opposite). The flats were very spacious and ideal for small groups of people. Value for money was superb for property right in the centre of the town.

The flats (we sampled two of them) were not really very clean and, considering they could accommodate a maximum of six people, there was very little in the way of plates, glasses and crockery - certainly not one per person in many cases.


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

Very good beds not to soft not to hard. Lots of space for 6 people. Very good location and not noisy at night. We are very satisfied and the staff was very helpful and friendly.


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

Fantastic location, perfect for short or longer break, excellent service from very friendly staff. Would highly recommend to complete a memorable city break.


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

scary experience as someone (clearly with a key) tried to open the apartment at 10.30pm whilst we were in bed!