Silka Maytower Kuala Lumpur 评语
No. 7, Jalan Munshi Abdullah (Kuala Lumpur) 50100

客户回顾是我们的用户在酒店逗留后提交的意见 Silka Maytower Kuala Lumpur。客户意见反映他们入住该酒店的经验。

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员工素质: 3 员工素质 清洁程度: 3 清洁程度 物有所值: 3 物有所值
服务水准: 3 服务水准 舒适程度: 3 舒适程度

交通便利。早餐不错。

房间真的很小,打扫的不干净。


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

5 star environment

just a male foreign security guard behave quite rude...


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度


员工素质: 4 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 5 服务水准 舒适程度: 5 舒适程度

the hotel is modern and equipped with all you need for a comfortable stay.

the temperature in the dining area was too low for my liking. the gym should have had some music.


员工素质: 4 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度


员工素质: 5 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 5 舒适程度

The helpfull staff and good service


员工素质: 4 员工素质 清洁程度: 5 清洁程度 物有所值: 5 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

As a four star hotel with the prices offered, this hotel is value formoney. I will stay here again. The bathroom was clean and the bed too.The maintenance service also was very efficient. The air-cond was notfunctioning and about 5 minutes later, they came and fixed it. And thehotel is very near to shopping district.

The lrt station is quite far. The sliding door to the balcony is sosmall and I couldn't even get out at the balcony because the air cond isput there. The size of standard room is so small. I will stay in deluxeroom next time.


员工素质: 5 员工素质 清洁程度: 5 清洁程度 物有所值: 4 物有所值
服务水准: 3 服务水准 舒适程度: 4 舒适程度

excellent food

room is very narrow


员工素质: 3 员工素质 清洁程度: 5 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 5 舒适程度

1) love the swimming pool, its very nice and cozy but theres no bar/lounge next to the pool as shown in your website (LetsBookHotel.com), next to the pool is only an empty space. 2) the bellman and the sexurity guards are very friendly and helpful

1) we are supposed to have a welcome drink upon arrival as per our booking, but theres nothing. 2)the front counter staff who checked us in and out (same girl), very unfriendly, didnt smile at or and even didnt looked up to see our face, as a frontliner shes supposed to great guest with smile not with cloudy face


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 5 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

Friendly and helpful staff

Lack of a lounge for waiting/meeting friends


员工素质: 3 员工素质 清洁程度: 5 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

every one who come from oversease prefer some one can speak english grate.


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

friendly staff. convenient location.


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

Friendly staff


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

Cold water i the shower


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

It is full of ambience and the location is good.

The room is quite small because the between the bed and the wall, there is no space to walk.


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 3 物有所值
服务水准: 4 服务水准 舒适程度: 5 舒适程度

Panorama view from hotel window

too noisy when the opposite room door open and close.Door sound proof no strong enought)


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度


员工素质: 3 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 3 服务水准 舒适程度: 5 舒适程度

The pool and gym are nice. Buffet breakfast is delicious. It is close to everything.

Hotel staff are nice, but not that helpful. Elevators are annoying in that you have to go right down to the bottom floor to get security if you want to go to level 9 from level 21, so down and back up, thendown and back up again!


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 3 物有所值
服务水准: 4 服务水准 舒适程度: 4 舒适程度

The swimming pool

It was difficult to walk around the bed - ie very small room.


员工素质: 3 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 3 服务水准 舒适程度: 4 舒适程度


员工素质: 3 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 3 服务水准 舒适程度: 3 舒适程度

location

room service. I asked for hair dryer - never got it.


员工素质: 5 员工素质 清洁程度: 3 清洁程度 物有所值: 3 物有所值
服务水准: 3 服务水准 舒适程度: 3 舒适程度

The room upgrade they gave me after I complained about the first one,which was awful! I also like the swimming pool.

Yes. Room advertised as 'spacious' was so small it I had to squeeze pastthe bed to get to the window. It had a desk but no chair, no telephone,over hal;f the lights didn't work and the tv had no English newschannels. One of the two rubbish bins had not been emptied after theprevious guest. The restaurant was mediocre - food certainly edible, butnot great. The location is nice.


员工素质: 3 员工素质 清洁程度: 3 清洁程度 物有所值: 4 物有所值
服务水准: 3 服务水准 舒适程度: 3 舒适程度

Breakfast was really good. what can u expect more when having a breakfast in Malaysia. Room interior design is good and location not too bad. Can't request for Late Check out. *AFAM*

The nearest LRT station for me is Masjid Jamek not Dang Wangi. Staff not really friendly.. what they have to do is just put more smile on the face and dont be so choosy between local and foreigner.. Room really small.. over estimate of the Service apartment room.. just really like staying in the long box. TV... not at the good location.. u really have to turn your head to watch the tv. *AFAM*


员工素质: 4 员工素质 清洁程度: 4 清洁程度 物有所值: 3 物有所值
服务水准: 2 服务水准 舒适程度: 3 舒适程度

It's bit overpriced for that location and quality. The internet was not available, they sold me on-line time anyway, but returned the money after i complained


员工素质: 2 员工素质 清洁程度: 4 清洁程度 物有所值: 4 物有所值
服务水准: 2 服务水准 舒适程度: 4 舒适程度

juz like the nice swimming pool with nice scenery of kl tower n klcc..2 me tats all n also warm friendly service from the bell boy guys n the housekeeping .n yes only frm them we were touched by their warmth n friendly service..but sadly not frm the front desk staff.

seriously just disappointed with the front desk staff as 2 me there is jus no basic customer service frm them not even a basic good morning which mean no acknowledgement frm them 2 us as their guest..it is a nice beautiful hotel but it jus not location friendly...2 far inside n for overall there is no basic customer service tt disappoint us very much.


员工素质: 3 员工素质 清洁程度: 3 清洁程度 物有所值: 3 物有所值
服务水准: 3 服务水准 舒适程度: 3 舒适程度

Yes, (1) paper distribution was no standard...I Received my N/paper on1st day but non the following day..Reception staff told me it have to berequested but no information about it earlier...(2)Laundry list say"same day service" but I only manage to get my laundry on the nextday..(3) Staff (cashier) insincere my bill was rm741 but she trying toask for rm800++ which I query a lot to her then


员工素质: 4 员工素质 清洁程度: 3 清洁程度 物有所值: 2 物有所值
服务水准: 3 服务水准 舒适程度: 2 舒适程度

easy to get around and the staff did try their best to be helpful

room was terribly small and that really put me off.


员工素质: 4 员工素质 清洁程度: 3 清洁程度 物有所值: 3 物有所值
服务水准: 2 服务水准 舒适程度: 2 舒适程度

the room is clear.

an aircond like a hotcond, very bad and make me cant sleep with comfortable.


员工素质: 2 员工素质 清洁程度: 4 清洁程度 物有所值: 2 物有所值
服务水准: 3 服务水准 舒适程度: 2 舒适程度

The breakfast was tasty.

Rooms are too small for "deluxe". We had warned about early arrival and late checkout, but they ignored it. The personnel was not helping and even rough. There was no balcony and there was no hot water!!! They forgot to fill a minibar and have offered one dressing gown for two people.


员工素质: 3 员工素质 清洁程度: 3 清洁程度 物有所值: 2 物有所值
服务水准: 3 服务水准 舒适程度: 2 舒适程度

Good view for KL Tower and Twin Tower.

Hotel room is too small. Swimming pool area may not be available for hotel guests sometime base on my experience.


员工素质: 2 员工素质 清洁程度: 2 清洁程度 物有所值: 2 物有所值
服务水准: 3 服务水准 舒适程度: 2 舒适程度

the room is full of bugs, for example coackroach. I try to change the room but nothing to do