The staff is friendly, even if they speak a little English. They can provide you only few additoonal information regarding how to rent bicycles, going to local traditional restaurants, activities and so on only because of their poor English. If you can speak/understand a little Chinese they can give you good advice. Anyway, on a wall in the hostel... 别人怎么说 » , someone (a guest, I suppose) spent some time writing some of the fundamental info you need.
Great location, very close to the long bridge on the lak -
The dim environment give a very comfortable feeling. And the
receptionists are nice and talkative.