Location
Under renovation
Location was good. Breakfast was very good and warm cookies at check in was a nice treat. The hotel was under construction and they compted breakfast and parking was free. No complaints
The staff were excellent, the pool and fitness room was good.
I thought that the restaurant was expensive by comparison to surrounding restaurants and two chairs in the room would have been nice. It was a little noisy from the lift working.
This hotel had everything! The staff was out-of-this-world, the food and service at the restaurant was excellent, the room was perfect right down to crisp, clean sheets! This hotel is a cut above the rest. Hats off to the great management and staff!!
Friendly stuff, comfortable rooms and beds
Extra charge for parking
A classic double tree experience, everything is as expected. Friendly and professional staff. Clean and comfy rooms
Nothing
Easy access, good location
having to pay extra for parking
location
price
Bed was extremely comfortable, room clean, location perfect!!
the check in experience was good. They offer every guest a delicious cookie and you can ask more anytime you want. This was a very nice gesture. The bed is very comfortable and it's not far from a mall with restuarants, shops and supermarket.
Bikes available to rent.
Expensive bike rental and parking
The lounge and pool was amazing!
We didn't have enough time to really enjoy our stay.
The facilities were great.
The wifi cover was very poor. This needs to be improved.
We had a few problems with our room , but nothing was too much trouble and it was dealt with quickly and efficiently .
Nothing !
Wifi not working at the room
Loved the fresh baked cookies
Staff was great. Everything was clean. Good location.
Now charging $15 per night for parking.
staff was very helpful
costly
Large comfortable, well-appointed rooms and a fabulous location. Easy walking distance to the Marina, but also surrounded by good places to eat, shops and grocery stores.
The Pavilion delivery trucks backing up an beep-beeping at 5:30am and 6am every morning.
Everything.
Our stay at Marina del Rey was excellent. Although the front desk could not find anything on our reservation, which said that morning the man was included. Had fortunately a confirmation of where it stood. Breakfast restaurant when you are in a very dark room. The hotel is fine in relation to the port. Where there is a part restaurents. Highly recommend Sapori (in ficherman `s village) At Pier 52 There is incidentally seals in the harbor. The hotel rents out bicycles, it is expensive 25 § for a day. One of the bicycles to be given a super cycle route description. (There are bike paths) There is NOT any safe - a great lack of such a hotel. Ask for room on the ground floor, there is a possibility to sit out. The rooms on the floors, no chairs on the balcony. We were at the hotel both at the beginning and end of our holiday. Can be well recommended.
There is NOT any safebox.
I was there With my 6 years old daughter. The pool was perfekt for her, and the pool was what we cand for. Lots of other familys With children. There is a super market just next door from the hotel and you can bring your own food to the pool. Perfect for us.
Very friendly and helpfull front desk staff. Attended to my ever need. Would recommend. Especially the warm cookies in arrival.
The location was very convenient to everything we needed; it was family friendly ( our grandchildren were there); the pool area was very nice; delicious cookies!; nice staff;the ice water in the lobby was always available & good, good coffee in the lobby; breakfast buffet was very good
it is a bit shabby & we know it will be renovated; rooms need more amenities, i.e. magnifying mirror in bathroom, shower cap, mouthwash, etc.; we did not like having to pay for parking at this type of hotel & location
really great quality with low cost convient place to go beach and LAX
little far from the neariest beach. Wherever I go, I need a car... I didn't know before I go there. Maybe it is a character of the city, Los Angeles.
The staff were really great and could not ha e been more helpful and the hotel was clean and modern
Paying for parking
Good breakfast- but very pricey
Charged for parking - that was a surprise.
Very relaxed and quiet location, yet close to restaurants, shopping, beaches and city. The breakfasts were excellent.
I liked the cookie at check in. I liked the pool, the market in the lobby, and the big room.
Stayed here for just one night at the end of a trip that began and finished at la. Great location close to Venice beach and Santa Monica. Also very convenient to the airpot. Initial days of our California trip we got an la hotel as home base close to Hollywood. But later we selected this hotel close to the airport and the beaches before returning home. Free parking and excellent wifi free connection is a bonus at this hotel. Rooms are clean. Nice staff at the hotel.
the location of the hotel and the friendly, helpful staff.
our window only opened a crack....we had a balcony but could not access it.
comfortable sized room. Great housekeeping staff.
Construction at the hotel. Traffic noise. No access to pool. Old beds.
The location; close to the airport and to the Santa Monica pier. The rest was ok.
The beds and pillows super confortable!
The american front desk agent was rather rude. The spanish speaking staff was a little bit morefriendly. They put on my niece's card who was staying in another room 400 usd extra for no reason. They said they would fix it, it's been 3 days and none has happened!!!!
1]clean rooms 2]friendly cleaning and catering staff
1] having to negotiate my prepaid breakfast in the mornings [caused undue stress]. 2] made to feel like a liar by front desk staff. 3] front desk staff just plain rude...to the point I considered leaving]. 4] didn`t like the fact that letsbookhotel.com didn`t communicate with the hotel - when they had agreed to.
Location, cleanliness
cost of parking seemed too high
Location, quiet area, nearby shopping center, inviting pool and courtyard (although it was winter), lots of restaurants in the vicinity (Marina del Rey), quick access to Venice and Santa Monica beaches.
No view from our balcony, "blind" with a wall about 10 feet away (about 10 rooms in such configuration out of ~200 in the hotel)
comfortable bed
dirty room
everything close by.
the staff was rude and no wi-fi
