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Best Western Plus Stoke on Trent City Centre
Etruria Hall, Festival Way, Etruria (Stoke on Trent) ST1 5BQ

Detta är ett modernt hotell i Stoke-on-Trent, centralt beläget i Midlands och nära Alton Towers, med utmärkta motorvägar, vägförbindelser och järnvägsförbindelser till nordvästra England. Best Western Plus Stoke on Trent City Centre ligger strax utanför motorvägen M6, 5 minuters bilresa från stadens centrum. Alton Towers Resort ligger 25 minuters bilresa från hotellet och andra närliggande platser av intresse är bland annat World of Wedgwood, Trentham Gardens, Monkey Forest och Waterworld. Hotellet ligger i stadens Festival Park och har ett brett utbud av faciliteter, bland annat Leisure Club som har en uppvärmd pool, bastu, bubbelpool och ångbastu och ett luftkonditionerat gym.

Betyg från 1062 recensioner
Perfekt

8.1/10

Rum: 118

(Sök)
Adress: Etruria Hall, Festival Way, Etruria, Stoke on Trent ST1 5BQ map

(Karta)

Best Western Plus Stoke on Trent City Centre - Bilder

Vad folk säger

The quality of the hotel was superb and it was a pleasure to stay there. The recetion and public areas had a lovelt atmosphere and was beutifully decorated and furnished. brilliant service, it was our second year anniversary and the staff were so good i have recomend b w stoke on trent moat house to all friends and famiely. The staff were very friendly and helpful. The hotel was clean and comfortable. Room was excellent and the breakfast was delicious.
alla recensioner » Everything - excellent hotel - lovely and clean facilities and large room. Will stay again!. The staff were very helpful and polite and the hotel in general wasvery smart. Hotel was very nice and clean, room was comfortable and tidy, foodwas fabulous. Leisure facilities. Also, good location for our trip to Alton Towers. food was very good, although the choice could be a little wider. The staff were fantastic and couldn't have been more helpful. Very central near cinema etc good food and service. The fact we were upgraded at no extra cost. First class service, a great experiance!. Excellent food and Restaurant. The staff were brilliant. Close to town centre. friendly staff. The price. The family room was excellent, the evening meal in the hotel was verygood and the childrens help yoursself buffet was great, the breakfastwas good and although the dining room was busy as it was the last weekof the school holidays there was still a very calm atmosphere, and thestaff were very professional at all times.Me and the partner liked the swimming pool and how clean it was and excellently maintained, the rooms were very clean i would recommend it to anyone and i will be using the service again. I have stayed there before as it is back in my home town and I would chnge nothing. Booking readily altered to alternative room to accommodate my disability. the way we were treated, your staff were very helpful during our stay.Cleanliness of the room and resteruant. Friendliness and helpfulness of staff. everything was exellent. Very relaxing. Everything. pleasant staff, lovely and lively hotel, very large and comfortable room, breakfast was good. The facilities available. I.e the swimming pool, was worth the money. Good pool and gym - nice rooms and bathrooms, comfortable bed. Friendly staff, nice clean room, good facilities. clean room, friendly staff. Thought the hotel staff were the friendliest I have experienced and couldn't do enough for you. The food was also very good especially the breakfast. I used the pool, sauna and steam room. absolutely brilliant. the breakfast range and the friendliness of the staff was excelent. We have stayed at this Hotel on a number of occasions and have always found the service to be excellent. Overall quality/friendliness/helpfulness of the staff, as well as the quality of the on site amenities.The leisure facilities and cleanliness throughout the hotel. I stayed there as we were attending a wedding - so that was the high light for us.Comfortable and quiet room, good leisure facilities, friendly staff. It was easy to find and very pleasant to stay.The hotel was lovely and very family friendly. Attitude of staff - readiness to assist. Clean, comfortable, no complaints. the staff. The hotel in general was very clean and tidy. The set-up for breakfast, with everything in the middle of the restaurant, made it very quick and easy to get what you wanted. Furnishings/fittings throughout of high quality. The Leisure facilities. It was a spacious and clean hotel and we enjoyed our stay there. Thought the deal including meal was good value for money.excellent customer service. Swimming pool facilities. Prices of drinks was expeensive. Breakfast was totally self service - restaurant is a bit dull and dark. We took our daughter to use the hotel pool within the allocated hours,but 15 minutes after we got in a lesson for members started and we hadto leave, this was not stated on the times info, and there was no one atthe reception area hwen we got the the pool. Also in the pool there were2 rusty bolts on the pool floor, which had come from a broken light onthe pool side. Air conditioning was very noisy and bathroom decor needed upgraded. I felt that the evening dinner menu offered limited choice. Our meals were just average, we left large quantities on our plates without any comment from the dining staff. Way out of town, not located near any restaurants; over the top prices in hotel restaurant. yes swimming pool didnt seem as clean as it could have been. Price of the drinks in the bar was OTT. We were not informed the Dining Room was going to be closed on the Sunday and as our booking included an evening meal we were disappointed we had to eat in the bar with a limited menu or have room service. We were on a dinner included package and the communication between reception and the restaurant was very poor. Why when you get £23 per person allocated for the included meal are the drinks not included?. Reception staff stated that we had not booked an extra bed for our daughter when our confirmation said that we had!!. Hotel reception and breakfast staff not aware that we had paid breakfast inclusive rate.There was confusion over my children eating. My confirmation said 6 and under eat free, reception said this however we had to argue the point in the restaurant. On checkout my bill was incorrect I had been charged for my children and my husband and I had both had our dinner bills charged to our room after buying dinner vouchers on checkin. Our bill had to be corrected by over £150 on checkout. recycling bins being emptied at 5.30am by lorry based contractor. We weren't asked at dinner if everything was ok with the meal. We were inclusive diners but still ended up with a bill for all food and drinks which was only explained when queried. There was nothing that I did not like. However, there were some small touches that I feel a hotel that is rated at 4 stars should provide. eg. providing a small basket of bread when sitting down to a meal.they tried to charge more than the online contracted cost. No information readily available about classes etc when public use of pool was not possible.

Online bokning Best Western Plus Stoke on Trent City Centre

När önskar du stanna på Best Western Plus Stoke on Trent City Centre?

Incheckningsdatum

Utcheckningsdatum

Hur bokar jag på Best Western Plus Stoke on Trent City Centre?

Att göra din bokning på Best Western Plus Stoke on Trent City Centre är lätt och säkert. Välj ett eller flera rum. Klicka sedan på knappen "Boka nu". Fyll i bokningsformuläret som kommer upp på skärmen och bekräfta din bokning. Vi kommer omedelbart att skicka dig en e-postbekräftelse.

Best Western Plus Stoke on Trent City Centre Rumsinformation

Rumstyp	Max personer	från
Specialerbjudande - Dubbelrum [Rumsinformation]	2	från GBP 69.50	Sök
Rumsfaciliteter: Värdeskåp, Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Strykjärn/strykbräda, Satellit-TV, Radio, Luftkonditionering, Kaffe- och/eller tekokare, Hårtork, Dusch, Betal-TV, Badkar, Arbetsbord
Specialerbjudande: Familjerum [Rumsinformation]	2	från GBP 79.00	Sök
Priset är baserat på 2 vuxna och 2 barn. Barn bor gratis men för frukost tillkommer en extra avgift. Familjerummen består av antingen 1 dubbelsäng med våningssängar eller 2 enkelsängar med våningssängar. Rummen erbjuds i mån av tillgång. Rumsfaciliteter: Värdeskåp, Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Strykjärn/strykbräda, Satellit-TV, Radio, Luftkonditionering, Kaffe- och/eller tekokare, Hårtork, Dusch, Betal-TV, Badkar, Arbetsbord
Tvåbäddsrum [Rumsinformation]	2	från GBP 59.00	Sök
I priset ingår användning av Club Moativations fritidsfaciliteter. Rumsfaciliteter: Värdeskåp, Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Strykjärn/strykbräda, Satellit-TV, Radio, Luftkonditionering, Kaffe- och/eller tekokare, Hårtork, Dusch, Betal-TV, Badkar, Arbetsbord
Rum Executive [Rumsinformation]	2	från GBP 80.10	Sök
Rumsfaciliteter: Värdeskåp, Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Strykjärn/strykbräda, Satellit-TV, Radio, Luftkonditionering, Kaffe- och/eller tekokare, Hårtork, Dusch, Betal-TV, Badrock, Badkar, Arbetsbord
Dubbelrum [Rumsinformation]	2	från GBP 62.10	Sök
I priset ingår användning av Club Moativations fritidsfaciliteter. Rumsfaciliteter: Värdeskåp, Väckningstjänst/väckarklocka, Uppvärmning, TV, Toalett, Telefon, Strykjärn/strykbräda, Satellit-TV, Radio, Luftkonditionering, Kaffe- och/eller tekokare, Hårtork, Dusch, Betal-TV, Badkar, Arbetsbord

Faciliteter Best Western Plus Stoke on Trent City Centre

Tjänster

Wi-Fi/trådlöst LAN, Kostnadsfri Wi-Fi ingår, Internet

Städtjänster

Tvättservice, Kemtvätt

Receptionstjänster

Valutaväxling, In- och utcheckning express, Dygnsöppen reception, Dagstidningar, Bagageförvaring

Pool och friskvård

Solarium, Pool, Massage, Jacuzzi, Inomhuspool, Fitnesscenter, Bastu

Mat och dryck

Rumsservice, Restaurang, Lunchpaket, Frukost på rummet, Bar,

Kontorsfaciliteter

Mötes- och/eller bankettfaciliteter, Fax-/kopieringsmöjligheter, Businesscenter

Gemensamma utrymmen

Terrass

Annat

Rum/faciliteter för funktionshindrade, Rökfria rum, Hiss, Familjerum, Alla allmänna och privata utrymmen är rökfria

Allmänt

Parkering, Kostnadsfri parkering, , ,

Viktig information

Frukosten kostar 5 GBP för barn. Club Moativation Leisure Club är öppet för barn under följande tider: Måndag till torsdag: kl. 08.00 till 18.00 Fredag till söndag: kl. 08.00 till 19.00

Best Western Plus Stoke on Trent City Centre Regler

Incheckning

15:00 -

Utcheckning

- 11:00

Godkända kontokort

Hotellet förbehåller sig rätten att förauktorisera kontokort före ankomst.
American Express, Visa, MasterCard, Diners Club, JCB, Maestro, Maestro (Switch)

Avbokningsregler

Vid avbokning före kl. 16.00 på ankomstdagen, debiteras ingen avgift.
Vid sen avbokning, ändring eller utebliven ankomst debiteras den totala kostnaden för bokningen.

Regler för barn och extra sängar

Alla barn är välkomna.
Alla barn under 5 år bor gratis vid bruk av befintliga sängar.
Alla barn under 2 år bor gratis i barnsängar.
Alla äldre barn eller vuxna bor gratis i extra sängar.
Max. antal extra sängar/barnsängar i ett rum är 1.