Hotel location is very good. Next to Istanbul Convention Center. It is
ideal for those who come for congresses. It is next to Taksim square,
one of the main centers in Istanbul. The staff were very friendly and
atentious. The rooms were large and very comfortable.
The price is not so good. It is too expensive, but considering the high
hotel prices in Istanbul it is cost-effective. Some of the staff did not
speak English very well. I had asked for a double bed, but they gave me
two separate beds.
Good location, clean, comfortable, quiet and nice staff.
The stuff are helpful the room are very good and clean actually the
hotel was more than expected
Very nice hotel,very clean,staff is friendly.
Price may be a little overrated.
It was a very warmth and familial atmosfere. I like very much this kind of hotel
the hotel has friendly staff who are very helpful
My room was large with a king sized double bed and ample seating space
It was modern,well equipped and clean
There was a good sized bathroom with bath and shower
In addition there was a balcony with outside seating
Reception staff were helpful and accurate in providing directions and public transport information. The reception also sold maps at a reasonable price.
Breakfast was good with good choice and plenty if you wanted it
Room was on floor 7 but lift only went to 5 however did get help with bags
Some staff spoke little english but made excellent attempts to understand clients needs and respond to them
Staff behaviour, Location
There was some noise at night due to wooden floors.
Very comfortable and well located.
The elevator has an unpleasant odour all the time.
Вad smell in the elevator!
Nice breakfast. Friendly staff.
The hotel did not have water and electricity for a full day. Doors and locks were quite old and nonoperational. I changed rooms twice due to mechanical issues of doors (which made access cards unable to open them). I asked help for opening the doors literally every time I needed to enter.
The friendly and welcoming feel the hotel staff exhibits
Leakages in my wash hand basin and bathroom doors locking regularly by itself
Tight room spaces untrustable: asking for extra-payemnt with no
reason"He said I dont know" ; without a reciept ; even not
giving back 2 tl with no reason
The breakfast is poor; standard room is small.
The manager never answered any mail containing wrong situations done by hotel.
The breakfast room had cockroaches runing. The wireless email system sometimes did not work in the rooms.
Quiet side street
Small room with no cupboard space for clothes.
Poorly equipped bathroom.
breakfast average with poor selection especially hot food
Air conditioner either on or off
No restaurant or bar in hotel
Safe did not work and was not even bolted down!