Its central position, its grandeur....and dinner on the rooftop restaurant. The latter will be a night to remember and the waiter there was fantastic.
Sometimes being ignored by concierge staff until they chatted while we waited to ask for key.
location, comfort, cleanliness of the room
I liked everything
It is grand !!
The fact that we were not told there was refurbishment of rooms going onon same floor.
The staff were excellent, expecially the Portuguese receptionist who was friendly and as helpful as one could wish for, the hotel has a delightful old world charm
The air conditioning was antiquated and effective but not very quick due to lack of capacity
Very nice old hotel with beautiful hall
the room was very very old and uncomfortable, i could listen my neighbourg !! and not clean for this type of hotel, need to be renovated and insonorised !!! and urgent
The location
Poor maintenance
Nice location and has a taxi station right in front of it that always have some cabs waiting
Really old and not renovated for a long time. Actually it has a charm of being that old but I saw some real water leaks in the hall that is absolutely magnificent. Staff is not gentile and lazy. No room service for food at night. Don't sell cigarettes. Service is absolutely not 5 star. Best rooms are junior suites at 5th floor - 562, 564, 566, 568 - huge terraces and views at piazza di Spagna
very old hotel.