Great hotel with pleasant helpful staff. Not far from metro with easy links to centre of Budapest.
Superb receptionist upon arrival (Andi), laptops and tablets working in the lobby. great breakfast.
Special attention for a wedding anniversary. Great free wellness area. Superb whirlpool. Excellent room cleaning service (Thanks Andrea)
Wifi in rooms disconnects all the time on older phone types due to annoying authentication.
Breakfast was exellent
I liked everything from the room to the tasty breakfast and kind staff.
Staff were very good !!
They have such good people working the front desk.
Friendly but professional !!!
They were so friendly and always mafe themselves available !! Thank-you !!
Breakfast choice was limited.
welcoming stuff, clean, organised, all what you are looking in a simple hotel is available...
Very Good Location
Just 20 minutes to the airport
The motel is newish so everything works weel and is fresh. Safes in the rooms and closeness to shops are good points also.
The heating was on and the cooling couldn't be turned on so the rooms were very warm. I had windows that opened but if they didn't it would have been unbearable.
Staff is very nice and friendly.
Good location, near metro station and shopping mall.
The noite outside at night
Great communication leading up to our trip. The entire staff is friendly as can be! And breakfast was fantastic every morning :) Thanks!
Everithing is good
Hotel took from our card money for two nights, but we stay only one night. They promised return money for one night in a day, but has not done it yet. We were there in 24.10.2013. Today is 27.10.2013. How can we get our money???
The room was an upgraded room at the 6th floor with a very nice view. The room was very comfortable and clean with a spacious bath. There is a jacuzzi, sauna and a small gym at the clients' disposal. The staff was excellent, so was the breakfast. Wifi connection was good. If I ever go to Budapest again I will definitely stay at BO12.
The only remark I could make is that the check out time at 10.00 is a bit unusual. Thankfully the reception gave us a one-hour extension without any problem.
The staff (all of them!) is extremely friendly and helpfull
The rooms are a bit sober, but certainly large enough
great location, all main sights are reachable in 15 minutes with metro (metro station is few meters away form the hotel); superior room is very comfortable and large, everything is clean, breakfast is great with different warm meals each day and, my favourite part, there is chocolate fountain weekends:)
there is no enough power sockets in the room
breakfast, professional staff
housekeeping did not respect "do not disturb" sign
friendly staff, very clean rooms, modern furniture
the 3th bed in our room was not a full bed, not so comfortable for an adult.
Very friendly and helpful front desk staff who all spoke excellent English. Secure car parking close by but not exactly on-site. Very good WIFI in room. Bullet holes in building opposite!
No easily available power sockets in room for phone charger, hair straightener, etc. which meant accessing awkward TV socket behind fitted dressing table and bedside alarm clock socket under middle of bed. But this the only gripe.
The service was excellent from the welcoming drink to the late check out.
Not the hotels fault, but in general we found the food in Budapest was quite poor value and quality.
Again not the hotel's fault but be very careful to clarify taxi rates before getting in, they seem quite prepared to try fare hikes on tourists at every opportunity if you don't.
I liked the designg and the cleanness. It is in the downtown but the rooms are silent! I liked it!
The bed was comfortable, the breakfast very good :)
The hotel staff were extremely friendly and helpful.
Breakfast was excellent.
Staff was incredible! Friendly and very helpful. Breakfast buffet was excellent!
Extra charge for airport shuttle.
Excellent customer support from the hotel staff.
Everything about the Hotel, especially the staff who were so friendly and helpful
Staff were terrific, there was free lemonade on arrival plus one free drink from the bar, room was clean and comfortable, near a shopping mall
A little bit further away from the city centre but wasn't really a problem
We had a great stay in Bo 18. The staff was very polite and attentive. Great location near metro station and other public transport (bus, tram, taxi). Parking is one block from the hotel and has a very good price of 8 euros per day. The breakfast is pretty much an american, included in the rate. The tips regarding the trip to Lake Balatin were excellent. Good internet access throughout the hotel, including the rooms. No doubt we will return to this hotel.
Beautiful design and fresh lemonade in the hall.
The parking. It is a 100 metres before the hotel on a one-way street. So you decide: to violate the rules or fetch a compass. Also it has white gravel pavement, which stains the luggage, shoes, cloth.
very helpful staff, not in the middle of Budapest so prices at local restaurants were not overpriced.
Friedly and helpfull staff. Clean room. Good location, Quiet but only
5 min walking from touristic attractions. Metro closeby and pvt
The breakfast was ok but no champagnbreakfast like in the pics(no
chocolatefountain and so much variety of food..) The hotel is very fair
for its price but its still eastern europe so the prices a night are
cheaper so its not worth a 9. a 7.5 would be a more realistic number for
friendly staff, cleanness and location.
Loved the stag, free wifi, free breakfast, clean comfortable rooms, ac (a rarity). I would return in a heartbeat.
very friendly staff
i expected the breakfast to be better
Very clean and good internet access. Friendly staff and excellent full facilities. good location
The staff, especially Judit. She is very attencious and friend.
The breakfast is very good. They have a welcome drink that I think is something very nice for the guests, because we feel like coming home. Thanks Judit.
Its a long walk to the city center, althoug there is a metro station near to the hotel. But, in a such beautiful like Budaspest, I think that walking is much better .
Service and breakfast.
Arriving at night when turning from the main street by taxi,the hotel street seems dark
Friendly personnel, very good service, comfortable rooms with modern bath rooms, excellent breakfast, suitable location near a shopping centre and the metro. Good value for money.
Some of the young guests making noise and slamming doors in the middle of the night when coming back from a night on the town.
The hotel is very well located near a metro station and a shoping Mall. The staff was excellent and they helped us in every moment. The hotel was clean and the breakfast was very good.
The hotel is very good option.
Liked everything about the hotel
The hotel is located in a back street about 5 mins walk from a main road
My wife said that she would not feel comfortable walking to the hotel after dark
Very friendly staff
Staff we're incredibly helpful & always had a smile.
(Thank You Kristina)
Very welcoming. Room was clean & functional. Buffet breakfast had plenty of choice. Easy to access the metro which was a 5 min walk.
- Really friendly staff and good breakfast
The hotel has very friendly and helpful staff. Queries via e-mail were
responded promptly. They have a reasonably priced parking 20 meters from
the hotel. We were pleased that they allowed us to leave the car in the
parking lot a few more hours after check-out at no extra charge. The
hotel is conveniently located 2 blocks away from the Corvin Plaza mall.
There you have a supermarket in the base floor and a food-court on the
second floor. That was pretty convenient. I heard that the subway
station is nearby, but we did not use it. The hotel is very good value
for the money. It has flat-screen tv in the room, ac, quite thick walls.
It was very quiet at all times, plus the room was very clean.
Breakfast was good and had a great variety. They even had a chocolate fountain to dip fresh fruit in.
In terms of location, if you would like to walk, it is 1.6km away from the Vaci Utca (very famous and overpriced high street). With the right directions, it should not take you more than 20 minutes to get there on foot.
Overall, very good value for the money. We would definitely stay there again.
No dislikes. The hotel is just perfect.
Friendly staff, very comfortable rooms, perfect breakfast. On walking distance from the underground, so eveything what you need for a city-trip.
Good value for money!!! great hotel, you have everything you need in the room, and the staff are really nice and kind! and the breakfast has everything you need and even extra champange! :)
The hotel is lovely and clean, all staff we had the pleasure to meet we're brilliant and polite and helpful.
Juice mix with water,area run down but safe.
The breakfast is superb for 3 stars hotel. Besides that, the room was properly clean the environment was calm. The power plugs in my room were not working, but the staff immediately offered me another room. We were received with two free glasses of wine - a really nice touch.
The neighborhood is not great, but the metro is very close. When I reported that the power plugs in my room were not working, although I was immediately offered another room, the staff asked for my chargers (and yes, I had tested with more than one...) to verify, and that kind of made me feel that I was being treated like a dumb... my last note is connected with the bed: the pillows are far from great (personal taste), and double beds are made of two single mattresses "glued".
Clean and breakfast is fairy good.wifi speed is fast, at lease able to video chat on skype smoothly.
Location, it is at the back lane.
Qualified and friendly personnel in a front desk, cleanness and usefulness of the rooms and relax center, eco-friendly approach
Noisy gossiping of the personnel in the berakfast room during breakfast :-(