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Copthorne Hotel Newcastle
The Close, Quayside (Newcastle upon Tyne) NE1 3RT

Выходящий на реку Тайн отель Copthorne Newcastle с тренажерным залом расположен в городе Ньюкасл-апон-Тайн, менее чем в 1,6 км от железнодорожного вокзала. В распоряжении гостей — просторные номера с телевизорами со спутниковыми и платными киноканалами, принадлежностями для чая/кофе и прессами для брюк, а также собственными ванными комнатами. Из окон открывается вид на реку. В стильном баре Quay 7 можно заказать коктейли и закуски. С открытой террасы на набережной также открывается панорамный вид на реку. Гости смогут поужинать в современном ресторане отеля. Отель Copthorne стоит прямо на набережной в самом центре города, всего в 800 метрах от магазинов, ресторанов и Королевского театра. Прогулка до футбольного клуба Ньюкасла займет 15 минут.

Оценка по 2088 отзывам
Превосходный

8.5/10

Номера: 156

(Найти)
Адрес: The Close, Quayside, Newcastle upon Tyne NE1 3RT map

(Карта)

Copthorne Hotel Newcastle - Фото

Что говорят

We found the view of the river was fantastic and although situated onthe Quayside, we were pleasantly surprised at how quiet and relaxed thehotel was. Upgraded to conoisseur suite - excellent value. The staff where very polite and friendly. The view from the room was fantastic. It overlooked the River Tyne. Also the bed was very confortable. Friendly staff always helpful. My partner had a manicure with Emily and said it was the best she had ever had.
все обзоры » The hotel was good enough and it was close at centrum. The staff were very pleasant and helpful.Very helpful staff. Fantastic hotel, brilliant views, beautiful and comfortable rooms and a great bar plus cheap secure parking. Overall top notch.the view from our window was brilliant. Room, view of quayside, pool. views and comfortable room. Pleasant helpful staff.The venue as it was my sons wedding /the room and veiw of the river werevery nice. Using the facilities and being close to the centre of town, lots going on nearby. Its location, its spa facilities, and the view from the room. Helpfulness of the Reception staff.I liked the location, nice for walking, liked swimming pool and I absolute liked the Hotel people, very good services beside the Dinner what will be mentioned below. We enjoyed our stay and the hotel is very convenient for the city centre and the Metro arena, which was our purpose of the visit to Newcastle.I was given a river view room on executive floor-probably as hotel was quiet but still appreciated. the location was very good also the bar area was entertaining and the rooms have a great view. Parking facilties were good. It was well located for the city centre and had a great view. And it hada health suite which we were looking for. The staff were nice and veryhelpful. Over all it was a good experience. The location and the view over the river were great, and although expensive, the hot chocolate in the foyer was to die for :-). wonderful view of river, large room, pretty quiet for a noisy town, close to town centre. friendly and helpful staff, convenient car parking, good location. Views of the river and bridges, comfort of rooms. View over the Tyne. Location. Comfortable, clean bedroom with views over the Tyne. Excellent location. The bar stayed open. River view rooms. The dining mansgeress in the Quay 7 was wonderful,she was excellent in every way.Quiet, space beside river, ease of use...local staff pleasant. The whole hotel was up to my standards apart from the broken furniture in the room!. Location. Hotel view. Location.Quick check-in and check-out. Cheap parking. Good view. The check-out. The are only two very small windows which I found claustraphobic, andthe air con was too noisy (and unhealthy) to be left on all night. Ifeel the hotel and guests would benefit from being given the choice toair rooms naturally. price of breakfast was £16 so took own breakfast. The Kettle did not have a lead to plug it in and we unfortunatly did not realise this until the following morning so more cup of coffee in bed. Price of breakfast much too high. Went down road and paid a quarter of price. changing room lockers need attention.Some problems while eating breakfast despite the fact that it has already paid. I paid for an upgraded room which mentioned that we would recieved bath robes and additional toileties but these were not provided.Being woken at 3am by a fire alarm, kept standing in the cold for an hour (albeit there was nothing that could be done until the alarm had been investigated) and then receiving no apology is, in my opinion, bad customer service. When we booked on line we were not directed to the friday night deal offree breakfast and complimentry drink.My family were offerd this dealwhen they booked at £85 a night . I paid £95 and got no extras.Felt that there was too many bar staff on and tables were not being cleared there was alot of nosie generated from them as well. Our room looked a little tired.Only problem we had was related to X-mass parties and we were not able to eat in restaurant but in a little room alone!!!. The tub chairs in our room were a little on the shabby side and the complimentary tea/coffee were limited in supply.Dinner was cheap but uninteresting-also service very slow probably due to kitchen.Buffet breakfast was odd-only cheese on ndisplay -I had to request cold meats !! Strange. The room was extremely hot as the air cooling unit was ineffectual.Two false fire alarm activations in one day, the second at 3.30am where we stood outside for close on an hour was not appreciated. Earlier that evening a member of staff said that it was not unusual. The food in the restaurant was poor (breakfast) , as a result of a Christmas party move dinners were moved to a Very Poor small room with food to match.We booked what I thought was a superior room and found that very basicand quite small.It wasn't worth the extra cost. The window didnt closeproperly either so we could hear noise outside during the night. I didn't think it was worth the money. I have stayed in hotels a lot cheaper that were just as nice (and had breakfast included in the price). The foyer was beautiful, but once you left the foyer and came out of the lift on your chosen floor, it was very disappointing - no soft furnishings, plants, soft lighting etc.we partly booked it to use their swimming pool but when we went down there at 1015 we were told that there was a mother and baby class until noon, when we check out. It was really noisy and so we didn't use the pool. This was disappointing. Quay 7 restaurant very disappointing - food mediocre, not well cooked, carrots 'tired', old celery, tough meat. restaurant was cold and lacked atmosphere, service lack lustre. Rooms were not (in my opinion) special enough to warrant 4* - have stayed in equally good romms in 3* hotels.The windows were not very clean in the room and spoilt the views a little bit. Breakfast menu was not as varied as I had hoped. thought the rooms needed a bit of updating, public areas were very well maintained but the rooms were not as well maintained (decor) (bathroom). booked early morning call which we never received - omplained to reception as we had overslept. said our phone was off the hook . it wasnt had never been touched since our arrival. rooms appear slightly "tired".The service in the bar and at breakfast was quite poor. The breakfast was expensive for completely self service. it had a terrible smell around the bar area which smelt like someone had been sick.when said to the bar staff they said it was the dish washer it was clogged up with food but they did not have the time or the staff to clean it out.I would not have liked to eat of the plates as they where still being cleaned in the dish washer.The room service on Sunday night was limited to a very small selection of very basic sandwiches. The bar staff were at times not at the bar when customers were waiting to be served. Needless to say I won't be staying here again, even though I have been using it for well over 10 years. Car parking for residents is not free anymore either - your facilities explanation showed this as free. cups were dirty no shampoo in the room and the room was noisy.The pool was cold and the language in the bar was not very tolerable,my partner and myself left the bar,I have written to the hotel. We are always annoyed when its seems as if you are paying more because you have to 'pay for breakfast' why not just put continential breakfast on a BandB package? People can still choose if the want 'fuill English'!We though the evening meals over-priced for what they were - although there the same menu was in use each evening, it varied on the plate! This is unfair. Don't charge for parking!. high cost of breakfast,(especially for the kids!) Room was not value for money too small.Our table that stood at the window was broken, i found this out when putting something on the table luckily it was not a hot drink!This was upsetting as we had nowhere to put our food or drink while observing the lovely view, which was the main reason for choosing this hotel. Over 2 nights we complained about noise 3 times without sufficient explanation. On checking out, the receptionist informed us it was nothing to do with her!!!!!. Hotel in need of refurbishment. Breakfast a complete shambles with people waiting nearly an hour to get a cooked breakfast. Overall the package was very basic, old style TV (no movies on offer), no information about room service, breakfast was over-priced, the bathroom was dirty, the gym facilities were terrible (lockers hanging off, jacuzzi closed all weekend, sauna closed all weekend). We will not be coming back again.The service, the tired fixture and fittings which included chipped doors, wardrobes, skirtings. There was no mini bar. The TV system was rubbish with very little choice.

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Copthorne Hotel Newcastle Номера

Тип номера	Кол-во человек	От
Клубный двухместный номер/номер Твин [Номер Детали]	2	От GBP 74.40	Найти
Номер с видом на реку Тайн, бесплатными безалкогольными напитками и минеральной водой. В стоимость также входит ваучер на напитки и бесплатный доступ в Интернет. Услуги в номере: Халат, Фен, Утюг, Туалет, Телевизор, Спутниковое ТВ, Рабочий стол, Пресс для брюк, Платное ТВ, Отопление, Мини-бар, Кофеварка/ Электрический чайник, Кондиционер, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Банные принадлежности
Стандартный двухместный номер/номер Твин [Номер Детали]	2	От GBP 54.40	Найти
Эти современные номера для некурящих оформлены в теплых тонах, из них открывается вид на реку. В каждом номере есть спутниковое телевидение с разовой платой за просмотр фильмов, доступ в Интернет, бесплатный чай и кофе, гладильные принадлежности. Услуги в номере: Фен, Утюг, Туалет, Телевизор, Спутниковое ТВ, Рабочий стол, Пресс для брюк, Платное ТВ, Отопление, Кофеварка/ Электрический чайник, Кондиционер, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната
Стандартный двухместный номер/номер Твин [Номер Детали]	2	От GBP 54.40	Найти
Эти современные номера для некурящих оформлены в теплых тонах, из них открывается вид на реку. В каждом номере есть спутниковое телевидение с разовой платой за просмотр фильмов, доступ в Интернет, бесплатный чай и кофе, гладильные принадлежности. Услуги в номере: Фен, Утюг, Туалет, Телевизор, Спутниковое ТВ, Рабочий стол, Пресс для брюк, Платное ТВ, Отопление, Кофеварка/ Электрический чайник, Кондиционер, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната
Клубный двухместный номер/номер Твин [Номер Детали]	2	От GBP 74.40	Найти
Номер с видом на реку Тайн, бесплатными безалкогольными напитками и минеральной водой. В стоимость также входит ваучер на напитки и бесплатный доступ в Интернет. Услуги в номере: Халат, Фен, Утюг, Туалет, Телевизор, Спутниковое ТВ, Рабочий стол, Пресс для брюк, Платное ТВ, Отопление, Мини-бар, Кофеварка/ Электрический чайник, Кондиционер, Звонок-"будильник"/ Будильник, Душ, Гладильные принадлежности, Ванная комната, Банные принадлежности

Услуги в Copthorne Hotel Newcastle

Услуги уборки

Химчистка, Пресс для брюк, Прачечная

Услуги бизнес-центра

Факс / Ксерокопирование, Конференц-зал / Банкетный зал

Стойка регистрации

Услуги по продаже билетов, Сейф, Обмен валюты, Круглосуточный отдел регистрации и обслуживания гостей, Камера хранения багажа, Доставка прессы,

Сервисы

Интернет , Беспроводной доступ в Интернет, Бесплатный беспроводной доступ в Интернет

Разное

Номера для некурящих, Номера / Услуги для инвалидов, Лифт, Курение на всей территории отеля и в номерах запрещено

Развлечения и семейные услуги

Няня / Услуги по уходу за детьми

Питание и напитки

Ресторан, Обслуживание номеров, Завтрак в номер, Бар, Kid meals (free/paid),

Общие

Автостоянка, , ,

Бассейн и оздоровительные услуги

Фитнес-центр

Важная информация

Регистрация заезда в субботу и воскресенье производится с 16:00. Обратите внимание, что стоимость завтрака, указанная в разделе «Порядок проживания в отеле», действительна только в случае его предварительного заказа во время бронирования. В случае заказа завтрака во время пребывания в отеле его стоимость будет выше. Пожалуйста, укажите при бронировании, какой номер вы предпочитаете: двухместный с 1 кроватью или с 2 отдельными кроватями. Эту информацию можно указать в поле для особых пожеланий во время бронирования или связавшись с администрацией отеля напрямую. Обратите внимание, что предпочитаемый тип номера не гарантируется и предоставляется при наличии возможности. При регистрации заезда администрация проведет дополнительную авторизацию кредитной карты, использованной для оформления бронирования.

Порядок проживания в Copthorne Hotel Newcastle

Регистрация заезда

14:00 -

Регистрация отъезда

- 12:00

Принимаемые кредитные карты в гостинице

Отель оставляет за собой право предварительного блокирования средств на кредитной карте до приезда гостя.
American Express, Visa, MasterCard, Maestro, MasterCard

Порядок Аннуляции Заказа

В случае аннуляции за 2 суток до даты заезда штраф не взимается
В случае аннуляции позднее этого срока или в случае незаезда взимается 100% от стоимости первой ночи проживания

Размещение Детей и Предоставление Дополнительных Кроватей

Разрешается проживание детей любого возраста.
При размещении всех детей младше 12 лет на имеющихся кроватях проживание им предоставляется бесплатно .
При размещении всех детей младше 2 лет на детских кроватях проживание им предоставляется бесплатно .
Максимальная вместимость детских кроватей в номере - 1.