This is a new, fairly small, 100% family-owned and run, hotel. The facilities were super clean, with all modern amenities, and excellent customer support. If you find something is not 100%, Fernando and/or Lurdes (the owners) will do anything in their power to addess any issues you might have; you will definitely never feel abandoned. The on-deman... o que as pessoas dizem » d home-cooked meals were superb, and were - by itself - an amazing culinary experience (thank you Lurdes). I had a great time there, and will be back -
We had an excelent, calm and relaxing evening at al novavista.
The owners provided us everything for that, including a three hour jacuzzi session with an one life time view to faial island at night! When there, In the morning, you have to stop and enjoy the landscape, pico's mountain In the left, world heritage vinyards and faial at the right!!
For sure, it was a good surprise!!