Friendly and knowledgeable staff. We loved the room though a little small--the bathroom was elegant and very comfortable. Breakfast was great with many tasty selections. We had an early morning departure flight and were so pleased that our driver, arranged by the staff, was ready at 4:30 AM. We would definately stay and visit lovely Catania agai... o que as pessoas dizem » n. - Staff were friendly and obliging. Room clean with good bathroom (but thecarpet was stained).