I had a confortable room and it was easy to get a good massage
It was hard to find the hotel.
It was good, that around the hotel was a pretty localites (Colonade)
Yes, there wasn´t a pub/restauracion. (with a long-open time)
The actual town of Karlovy Vary not the hotel
The fact that I booked a double room and got a single room. At the time of registration the lady behind the desk was surly and having a conversation with 2 other lady staff members. In light of that I did not bother to push it as I was only there 4 nights.
The view by 13 floor of magnific Karlovy Vary.
This hotel it's only for 2*,and the price it's to high.
the staff were not too friendly
Outdoor swimming pool, hotel location
Pool and fitness were at extra cost to be paid ( even if only 80 Czech Krones )
service approach similar to the times when the hotel was built (1970ies)
price in no relation to quality and availability of facilities
The lift to the swimming pool, and the pool itself. The location is fabulous.
Unhelpful and a bit rude staff, not a smile. Extra bed not provided, even if requested. The pool facilities smelled unclean.
Spa facilities are in house, good view.
Service almost absent, no receptionists when needed, small rooms,terrible food.