Simply the best hotel in the world!
too expensive breakfast
The early bird (5-6.30) Taste of the Waldorf Option in the Bull and Bear
Restaurant was good at $55. The staff were very helpful there.
The whole place oozes old world charm and opulence. It is clean and well kept.
The staff take great pride in the place and many are there for many years.
WiFi wasn't included in the room rate. Breakfast is a bit
overpriced, even for nyc, with the continental option about $20 and the
hot option $40 per person plus tax and gratuity.
Old world elegance
Clean, good location on Park Ave,
No tea/coffee making facilities in room, no free Wi-Fi in room, room service and breakfast VERY expensive for little value.
location is excellent - in proximity to 5th ave, Central park. Hotel is beautiful, yet for the price it's a bit too high. Breakfast is very good (the only buffet we found in 4 hotels in NYC and Annapolis), but again - 100$ for a couple for breakfast is bit too high.
very high price tag - unjustifyable. TV was poor - more or less oK movies and programs came at a charge 4.99-16.99$ per view.
The romantic place
It's Like to remember the years 60 and 70
Everything was good at the hotel. especially the spacious double room.
The food I am sorry to say was really the worast I had in New York. We ordered a steak and a lobster. Very expensive and really tough and bony and the lobster tasted like it was frozen for 20 years. I didn't make a fuss with the waiter because I didnt want to spoil the evening. I might stay at the horel again but will never eat the food at the restaurant or room service. it doesn't live up to your good name.
I am Russell's partner (Helene) - have stayed with you before. The
decor is superb and the food in the Bull & Bear is excellent. The
hotel in general has a pleasant ambiance.
The French champagne wasn't as cold as it should be for the standard
of this hotel.
Room windows were dirty but understand it is almost impossible to keep these clean,
The staff were very friendly and couteous
The location was up near times square so it was a fair way out from the villages of soho and greenich where the main restaurant areas were. The automated mini bar meant I had to dispute the charges every day.
Dust and someone's hair in the room.
Room a little on the small side for the price
Courteous and efficient staff
The cocktails served in the piano bar
Wifi being limited to the lobby - felt that it encouraged people to hang around in the lobby on electronic devices which is not in keeping with the ambience of the hotel
Location is excellent and hotel is luxurious. One of our favorites.
Still feel that hotel is overpriced and wished booking included
breakfast. Had breakfast at Oscars in hotel and paid $100 for two for a
mediocre brunch at best! Never again will I eat there at those prices.
Coffee maker would be nice.
We loved the grandeur and history of the hotel. The service was excellent.
Staying at the Waldorf was a pleasure and a first class experience
Everything was excellent 5*****, the location of the hotel, the food, the drinks, the staff and the warming decoration everywhere in the hotel.
The space in the room when you are 4 adults and some queen beds (60'') would be better.
Beauty of old building.
Could say I stayed at the Waldorf.
We were on 26th floor and ice was on 16th. Had to order ice daily through room service (and tip). Ice was not complimentary.
Room foyer was musty.
The staff was great and Sarah was a gem!
Location on Park avenue
Room and beds a bit small.. And We left the hotel for airport at 3am and
there was no bellman on duty to help with the luggage No morning coffee
in the room
The room was large for nyc and very comfortable
Room was priced in line with other New York hotels but beveridges
and extras were outrageous. A soda from the mini-bar was $7.62 and
the cheapest glass of wine in hotel bar was $17. I would not stay
Staff were great. Cleaning staff really friendly and hotel staff very supportive and friendly
No free internet in the room.
Bar fridge not checked before we entered the room - one half drunk bottle of wine there -which I was charged for even after taking the trouble to point this problem out to relive not staff!
Location, location, location! Beautiful place, with all the charm of tradition. The bed was superb!
There was no coffee maker in the room. Toiletries were lower than average for a hotel of this category. The maid did not tidy up or take away the empty boxes from the room (from shopping), she just made the bed and hung the towels.
Reception at the desk. They were courteous, accommodating.
The atmosphere, the location, the beautiful buildings, the mix of peoples and the history of an amazing New York institution.
The somewhat faded and tatty decoration of the bedroom. Perhaps the lack of little luxuries in the bathroom.
The hotel was just beautiful and had a romantic feeling to it...
Even though we stayed at a junior suite and had a hudge balcony, the room just seemed a little outdated and overley used. The curtains had strings handing from them (they just looked old) and the inside doors looked worn out.
The price was very good
Beds were too soft for me
The entire atmosphere at Waldorf was warm and welcoming. Everyone was polite and accommodating. It is a high end hotel so expect things to be expensive. The fitness room was well equipped, clean and the staff was courteous. The room was clean and a good size. It had all the essentials. There are some signs of wear in the room but the hotel is in the midst of upgrades so hopefully some of those minor things will be addressed.
The hotel only provides free wi fi in the lobby. Would have been nice to have it in the entire building. Would be nice to have a more 'affordable' breakfast, lunch and dinner menu.
Decadence and brand cachet
Penny pinching cost cutting.
Sure to hurt the brand.
No tea or coffee facility.
Sensored mini bar like budget hotels.
Cost cutting written all over the place. Sure to hurt this NY institution now seemingly run by the corporate herd at Hilton !
Big and luxury hotel.
Many people were standing in the hall, all the day. They were sitting on the floor, often eating and drinking.
The customer service
The friendly attitude
The proximity to the hub of town
The proximity to the museum mile
The decor and the location of the place.
Missing some amenities like at least coffee maker in the rooms which are
provided by other hotels
Its location, the quality of the rooms, friendliness and helpfulness of staff.
Hidden charges of taxes, local and state. Prefer to know what I'm paying and not be hit with a bill more than I expected
A hotel in a class of it's own. The original features of this hotel make it unique. To see the photos in the public arrears of former guests such as royalty, heads of state and celebrities shows how well this hotel was and still is appreciated. Well worth a visit.
Paintwork in the bedroom needed attention and although it was a minor point in comparison to the quality of the rest of the hotel it was the one thing that could easily have been put right to make the hotel complete perfection.
Hotel is classic old world NYC
Bell service/luggage storage was excellent - very accommodating
Room was small....especially bathroom
All of my comments relate to the waldorf towers ( we were moved
following gross unhappiness at the standard in the main waldorf hotel
which I booked through yourselves)the main waldorf hotel would score
poor on everything apart from staff
+++The History Of The Waldorf Astoria!!! :) :)
We liked everything in this hotel!!!Expecially the lobby area was really wonderful!!!The location is also perfect!!!The hotel is in the center of NYC!!!Short distance to Empire State Building,Central Park,Times Square and Fifth Avenue!!!The truth is that when somebody sees the price,it seems pretty expensive,but after a huge research that we did,we found out that hotels in the same price in NYC are terrible with very small and dirty rooms!!!We can recommend Waldorf Astoria to everyone who want to visit NYC!!! ;) Very helpful staff!!! :)
**It Would Be Nice,If There Was Some Place In The Mini-Bar To Put My Breakfast-Milk!!!HiHi!!! :D :D :D
The service was excellent
Bathroom are small
The room was spectacular! The location was incredibly convenient for everything we wanted to do and the staff could not be more helpful
The food was not value for money and the service in the bull and bear restaurant was atrocious!! The breakfast was very sub par considering the cost.
Everything, but mostly the reception staff, especially John.
the location in the center of NY
The atmosphere in the lobby and 1.floor. Very close to the "Hop on, hop off" bus tour, and metro/e-train in Lexington Avenue. Short distance to 5. avenue, Times square and Central Park.
That there was not internet in the room. We had to go down to the lobby if we want to be on "net".
The service and the respect you were treated with
The noise of the elevator was very loud from our room
Ambiance, location,style, large availability of umbrella. Possibility to
leave luggages and valuables in locker and safe rooms after check out
Old robes, caulking around bathtub was peeling off, drips of paint on
fixture and floor. Room was ready only at 16:35........
Location, history, grandeur, facilities were all first class as were the staff. Nothing was too much trouble.
Lack of wireless internet in rooms.
Bulding works out of the window.
This is a beautiful venue with the highest levels of service. The Bull and Bear restaurant was exceptional.
good deal thank's to booking ...
very old fashion
Very efficient and helpful staff
Clean and comfortable
Really comfortable bed
No free Wi Fi for guests - very poor that guests are expected to pay.
Outrageously priced mini-bar.
More corporate ambience than we were expecting.
Not great for families with young children. Overpriced mini bar in room
but no refrigerator for families who may need cold storage...no
entertainment for kids. Air conditioning did nto work well. Had to order
ice through room service because we were on a higher floor. Its
definitely beautiful, just not our style as a family there for a weekend
of extreme sightseeing .