Great location if you want to discover patong beach area. Every taxi and minibus driver knows this hotel, very accessible and relatively quiet. Staff was helpful and welcoming.
Reception ladies could be more welcoming with a little bit smile. They are more like cashiers. Hotel wifi was down causing inconvenience for our stay.
Very good location.
Staff was serve at 7am and all tours usually start at 7 am. We booked for 2 rooms insisted om giving us one room. When we didnt agree to their terms they gave 2 rooms which were very far from each other.
This is my 2nd time staying here, since then they had a new wing built and new bigger restaurant. I'm stayed in the deluxe double room at the new wing on the top floor, very big room with a balcony with some sea view,good cold AC also a fan in the room, nice pool you can actually swim, ok breakfast.
Wish the pool could close little bit later, rather then 7pm. Room little bit dark at night, need more lights.
The proximity to everything but tucked away in a quiet part of town.
Family room has 2 king sized beds not suitable if you have more than one child.
Location good, good attentive, friendly staff
We had again great time at Poppa Palace. Friendly, professional staff, perfect cleaning, good breakfast choices. Next time at Patong Beach for sure again at Poppa Palace!!!!!!!
the location of hotel down small street is excellent with adjacent massage place, laundry and restaurants all recommended. short walk to beach down lane (and through peoples properties) which felt very safe even at night. stayed in duplex family room which were large and clean. 1 room did smell a bit musty at first but the smell went after a couple of days. didnt have too many problems with noise from adjoining properties or rooms. found bed and pillows comfortable. breakfast is good with a large variety and bacon available if you ask. pools were reasonably small but never overcrowded while we stayed and shaded in afternoon which was good for a swim after a hot day shopping. staff didnt speak fluent english but there was always a staff member who could help and were always friendly and as helpful as possible. could not complain about anything at resort and would stay again and definitely recommend to others.
The resort was so convienent to everything without the need to catch a taxi or wait for transport, we had a large group travelling together and Poppa's gave everyone the chance to explore the area at one's leisure, the staff were excellent and breakfast was ample, really impressed and will definetly stay again.
Could not fault anything .
Location...location...location! This hotel is ideally situated in Patong
Beach close enough to shopping, the beach and nightlife but quietly
located in a side street. While the price is low (compared to
neighbouring properties) the hotel is still 3.5 - 4 star.
Vintage tv wasn't working properly and really needs updating. Beds
were Thai style firm and caused back problems for our whole family. But
these are minor complaints over a week's happy stay.
Location and price! Friendly staff!
Mozzie problem Encountered a few power supply trips. Chargeable wifi.
Friendly staff which assists us whenever we need them.
lack of fan in standard room
Friendly and helpful staff. I liked the good breakfast. I liked the
comfortable room and location very near to the beach and the lively
Bangla road but the hotel was in a quiet location. I enjoyed the pool
area as well.
Sometimes there was no room to lie down by the pool because it was
rather small and there were too many guests.
catered to our needs extremely well. No real problems. Great big rooms, ample breakfast, friendly bell hops, close to most attractions
Cost of internet.
Female staff were more interested in putting on make-up than customer service.
Location and staff were amazing ..
The location is close to beach and shops. helpful staff clean and spacious. would stay there again
The location is really good. It was close to the beach (5
minutes)&night life. Huge shopping center& restaurants are also
close to the hotel. It was good swimming pool for children.
nice rooms, great breakfest, good A/C, quiet , nice staff, pretty good location
all the ways leading to the hotel are without street lights
staff is very friendly. the location is satisfied that very quiet near the busy main street, close to Patong beach and Jungcelone.
old tv should be upgraded. breakfast is poor.
Big clean rooms. Spa opposite the hotel makes getting massages easy. A pharmacy at the doorstep is convenient too. Friendly staff.
small pools tend to get crowded during peak season
-rooms are very nice, quiet, and spacious
-location is quiet, yet close to shops and beach
-good value for money
-pool area was quiet and relaxing
-the bath tubs are tiny
-the internet service (using the hotel PC) is poor, ie 5 of 6 machines didnt work, the speed of service on the one functioning PC was abysmal.
-breafast buffet is acceptable, but not as good as rivals, eg no ham or bacon to go with your egg.
all is good , the room & breakfast
Wi Fi is on charge
good place,nice room and staff,location is great.
Good location, near to beach, near to night street, but absoultely quiet when you want to sleep or relax. Friendly staff, we always got a smile and didn't have any communication problems. Good breakfest.
Nothing to be complained!
Compared to price, Poppa was very ok. All personal were rather nice and friendly. Rather tasty annd wll made breakfast. So all in all I liked the hotel annd certainly I will stay there the next time I come to Patong.
They forgot to give me back the deposit I have to pay on my arrival, not much, but a depsit is a deposit.
Handy to everything ,cheap,staff friendly
The room had a mildew smell when it was closed up and airconditioner turned off and everytime you left the room and took the card (key) out all the power went off so therefor your aircon couldnt be left on whilst out and fridge turned off each time . Also there was no top sheet only bottom sheet and doona.I guess you get what you pay for.
Great Location, Massage, laundry and tour straight alongside. Great to get out of the hussle of Patong down the lane way
They are quite rude about their towels and things like that, I broke a glass in the room and before I could blink I had a bill and really watch the pool towels and make sure they check them back in as they try and charge you all the time.... Breakfast is great if you only want toast.....
room is clean, place is near to bangla rd...
The reception staff is very unfriendly and bad service...
Nice accomodating rooms. Close to the beach, close to the
'action', yet no noise. Clean hotel awa pool area, good food.
No free wi-fi Small pool with few sunchairs Cramped in area, between
It's about 10mins walk to the patong beach and Bangla road, further
up is the jungceylon mall. Not many choice for breakfast but overall the
food is ok. They have room towel and beach towel for u to use it. Water
pressure is not strong. The doorbell is very helpful.
The receptionist is unhelpful. I request for double bed room however
they combine 2 single bed for me and the window is facing a Chinese
Very attentive staff. Walking distance to the beach.
location very convenient and the restaurant nearby is good. Swimming pool small but very relaxing.
The stuff was friendly and the hotel was clean
Bad location between so many building and the view from the room not
nice , the hotel taxi called H.... was so bad he was driving like rally
race when we reached airport we got vomiting he is verrrry bad driver
I stayed at room 1206.
The air-cond is rather old & noisy.
great location to the shopping center of patong beach, only 5 mins walking distance. Also easy shortcut to the beach.
no free wifi
place is good near to the beach good veiw but wifi was with poor signals all around the total eventhough it was with paying 100pat for each parson
Breakfast is decent, but only up to 10. people more than tables, so you can stay and without a place to have breakfast.
dirty pool, dirty, old hotel, completely inappropriate pictures. sewage smell in the corridors, the water is hard, after seven o'clock in the evening in the pool swimming is prohibited, bed linen is changed only when requested, cleaned the rooms badly. from the number given only one key, the other in the event of you not get.
Good location, good breakfast.
Attitude of the personal starting with receptionist let us feel not welcome. We had booked a double room with two separate beds, when arrived we were offered a room with one large bed. At the end we had to pay for an extra bed in the room. Signs noting penalties for this and for that everywhere. Will never return.