Location for the beach and nightlife The rooms were very good and staff excellent
Bath would have liked walk in shower as being tall couldn't get under bath shower
Breakfast not much choice as other hotels.
Location was great for shopping, food and entertainment. We had a great time staying at poppa palace.
The hotel was very hard to find taxi drivers had trouble finding it.
The rooms very clean and comfortable, The Staff very helpful and friendly, the Hotel is situated just right for every thing
The cook and staff at breakfast
being charged for every little thing
good location and service
They serve good breakfast! And of course they are strategically located - near Patong beach, Bangla rd, jungceylon mall and all other shops, massage places and restos. Great value for money! I'm coming back next time im in Phuket. What's more, the resto "Orange" next to it serves really good food at great prices too!
There was one receptionist who was rude. She was on the AM shift, didn't get her name though (maybe Jeane?).
The staff were so friendly and we would definately suggest this to anyone.
Walking distance to all foods and bargain stall. Looking at the map it seem not very near to bangla rd and jungceylon BUT it less than 5mins. Quiet place unlike some with loud pub beside. It was a flood during the day I check out to airport, the staff was very helpful to give assistance.
On the day I check in, there are some sand on the bed. I guess the cleaners hand was not very clean at the point of housekeeping. Morning breakfast same food for all 3 morning.
Poppa Palace provides a great service for the price you pay. All of the staff were fantastic and the bar man even suggested we go to the night market in Phuket Town which we thought was fantastic. He was also very friendly and chatted to us a lot as did the waitress. Our rooms were lovely and clean and maintained daily. There was quite a large selection for breakfast which I found surprising given the price of our stay. We were happy to follow all of the hotels rules and request as it makes running the hotel more efficient.
We really enjoyed our days here. We stayed there for 4 days. We booked for standard room but the hotel free upgraded to superior room. The hotel was very closed to beach, mall & night life. The varieties of choices for breakfast for non-Muslim and for Muslim can enjoy the eggs & fruits. The staffs were very good. Free wi-fi in the room. Thanks to Poppa Palace Hotel. We'll surely can again.
Freindly staff, excelent food, 3 min walk to the beach, shopping heaven all around, clean enviroment.
Sound of gunshot cause panic for first timer.
location, value for money
some staff not very friendly
Some staff not very friendly
-the room was acceptable comparing to 3 star hotel.
-the breakfast buffet.
-staff except reception.
-location close to bangla road and beautiful patong beach.
-bad smell in the elevator.
-bad smell in the room.
-only one card provided for room and pay 200 baht insurance for another card.
-100 dollar insurance paid in check in.
-AC take time to cool the room.
-the dog is always by the entrance.
-very simple hotel.
the beaches bars many things to do and see phi phi island james bond phukett fantasy is a must see.
Its location is quite good, in between of the beach road and main road (about 7 - 10 mins walk to Jungceylon). It's located in a quiet place and also worth for money (cheap and clean). The staff/Chef? in the Restaurant was friendly. We were satisfied with the overall facility n service in the hotel.
Looks that Phuket have a bit issue on water drainage/circulation. It was a bit smelly when we walk thru the hotel side, towards the beach road, however it didn't bother us much.
The whole package was great.we have stayed here for the last to trips and will be back again next year .the staff formed a great bond with our 2 yr old son and made his stay as happy as ours.
Having too finally leave
Loved everything so close to everything but so quiet. Family room was fantastic. Over looked the pool. Cafe next door Orange awesome and massage parlor across the road was extremely good. Children loved the staff
Amazing hotel, worth more than its price
No parking spots
It has separate place for halal food
Family Room Design is very comfortable
Very close to market
Breakfast is good and have many types of food
Most of the staff are poor in English
Comfortable hotel, good facilities, friendly and helpful staff.
Value for money.
Could have been a bit more flexible on the check-in timings.
Location was excellent close to everything..!! Very friendly staff. Clean room. Very relaxing
Liked it all.
It was good how close it was to Bangla Road. Close to everything that you would want.
WiFi was horrible and on top of that you had to pay extra.
We loved it! The staff were friendly right from our arrival, and we were
always greeted with a smile. The breakfast buffet was delicious and
offered a lot of variety. Our room was clean and the air-conditioning
was very effective at beating the Thailand humidity. Mini-bar prices
were cheaper than buying from the shops! We were so pleased with Poppa
Palace and all its staff and will definitely be going back sometime,
especially at such an exceptional price.
The WiFi dropped out sometimes.
The Family Deluxe Room is excellent for a family with older children. The breakfast was good everyday, if you want bacon you just need to ask for it. Omelettes were great. The staff were so friendly and helpful and joked all the time with us. The massage parlour across the road was great. Laundry directly opposite is run by a lovely lady. Patong Corner restaurant is fabulous.
The pool wasn't cleaned and green algae was growing on the bottom of the pool. We mentioned this to staff but they seemed to think it was ok!!!!
Excellent buffet breakfast.
Good location 5 min walk from beach, large shopping center and close to night life.
In a back street, therefore quiet even close to nightlife and bars
loved the staff - knowledge, helpful. Value for money
pool a bit small
We thought the hotel was excellent . The staff were always helpful and friendly and the rooms were very clean. Poppa Palace isnt a luxury hotel but i would recommend it to anyone
Location-very central and quiet even though so close to the action
Breakfast-appeared to mainly cater for travellers from one part of the world
Is very near to shopping mall which about 7mins walk for beach about 5 mins walk, counter staffs is very helpful and also I request for a birthday cake for my friend and is complimentary from the hotel.
For their housekeeping they have to work harder still not perfectly done on bedding.
Friendly staff, good breakfast, close to beach, shopping and massage very close
the interent in the romm for one person only
reception need to be more friendly
they chage you for everything even for an extra blanket
Location, cleanliness, price.
Terrible Wifi, Breakfast.
Wroth to stay
Really friendly Staff and very good value for money.
great location, pretty quiet at night. Orange Cafe next door for great food. free wifi, and wonderful staff.
nothing really - its a budget hotel at a good price so our expectations were met.
Everything , staff
Nothing disturbed Me at all
Location and surrounding facilities . The Orange cafe , great to have a balcony
Breakie was very ordinary , but ok And full payment at check in was required
the location - the swimming pool - the sttaf
the room non-smoking
the swimming pool not 24 hour
Good location. Very near Patong beach. Less than 10 mins walking distance. Staff very friendly and helpfull.
Value for money hotel. Staff is good and cooperative. Room are spacious and breakfast service is nice. Location is excellent. Free wifi.....
Hotel quotes high rates for tours and programs, may be it is same with other hotels too. Its better to explore options through outside agents. Wifi, though free, is unstable.
Great location if you want to discover patong beach area. Every taxi and minibus driver knows this hotel, very accessible and relatively quiet. Staff was helpful and welcoming.
Reception ladies could be more welcoming with a little bit smile. They are more like cashiers. Hotel wifi was down causing inconvenience for our stay.
Very good location.
Staff was serve at 7am and all tours usually start at 7 am. We booked for 2 rooms insisted om giving us one room. When we didnt agree to their terms they gave 2 rooms which were very far from each other.
This is my 2nd time staying here, since then they had a new wing built and new bigger restaurant. I'm stayed in the deluxe double room at the new wing on the top floor, very big room with a balcony with some sea view,good cold AC also a fan in the room, nice pool you can actually swim, ok breakfast.
Wish the pool could close little bit later, rather then 7pm. Room little bit dark at night, need more lights.
The proximity to everything but tucked away in a quiet part of town.
Family room has 2 king sized beds not suitable if you have more than one child.
Location good, good attentive, friendly staff
We had again great time at Poppa Palace. Friendly, professional staff, perfect cleaning, good breakfast choices. Next time at Patong Beach for sure again at Poppa Palace!!!!!!!
the location of hotel down small street is excellent with adjacent massage place, laundry and restaurants all recommended. short walk to beach down lane (and through peoples properties) which felt very safe even at night. stayed in duplex family room which were large and clean. 1 room did smell a bit musty at first but the smell went after a couple of days. didnt have too many problems with noise from adjoining properties or rooms. found bed and pillows comfortable. breakfast is good with a large variety and bacon available if you ask. pools were reasonably small but never overcrowded while we stayed and shaded in afternoon which was good for a swim after a hot day shopping. staff didnt speak fluent english but there was always a staff member who could help and were always friendly and as helpful as possible. could not complain about anything at resort and would stay again and definitely recommend to others.