Comfortable hotel, good facilities, friendly and helpful staff.
Value for money.
Could have been a bit more flexible on the check-in timings.
Location was excellent close to everything..!! Very friendly staff. Clean room. Very relaxing
Liked it all.
It was good how close it was to Bangla Road. Close to everything that you would want.
WiFi was horrible and on top of that you had to pay extra.
We loved it! The staff were friendly right from our arrival, and we were
always greeted with a smile. The breakfast buffet was delicious and
offered a lot of variety. Our room was clean and the air-conditioning
was very effective at beating the Thailand humidity. Mini-bar prices
were cheaper than buying from the shops! We were so pleased with Poppa
Palace and all its staff and will definitely be going back sometime,
especially at such an exceptional price.
The WiFi dropped out sometimes.
The Family Deluxe Room is excellent for a family with older children. The breakfast was good everyday, if you want bacon you just need to ask for it. Omelettes were great. The staff were so friendly and helpful and joked all the time with us. The massage parlour across the road was great. Laundry directly opposite is run by a lovely lady. Patong Corner restaurant is fabulous.
The pool wasn't cleaned and green algae was growing on the bottom of the pool. We mentioned this to staff but they seemed to think it was ok!!!!
Excellent buffet breakfast.
Good location 5 min walk from beach, large shopping center and close to night life.
In a back street, therefore quiet even close to nightlife and bars
loved the staff - knowledge, helpful. Value for money
pool a bit small
We thought the hotel was excellent . The staff were always helpful and friendly and the rooms were very clean. Poppa Palace isnt a luxury hotel but i would recommend it to anyone
Location-very central and quiet even though so close to the action
Breakfast-appeared to mainly cater for travellers from one part of the world
Is very near to shopping mall which about 7mins walk for beach about 5 mins walk, counter staffs is very helpful and also I request for a birthday cake for my friend and is complimentary from the hotel.
For their housekeeping they have to work harder still not perfectly done on bedding.
Friendly staff, good breakfast, close to beach, shopping and massage very close
the interent in the romm for one person only
reception need to be more friendly
they chage you for everything even for an extra blanket
Location, cleanliness, price.
Terrible Wifi, Breakfast.
Wroth to stay
Really friendly Staff and very good value for money.
great location, pretty quiet at night. Orange Cafe next door for great food. free wifi, and wonderful staff.
nothing really - its a budget hotel at a good price so our expectations were met.
Everything , staff
Nothing disturbed Me at all
Location and surrounding facilities . The Orange cafe , great to have a balcony
Breakie was very ordinary , but ok And full payment at check in was required
the location - the swimming pool - the sttaf
the room non-smoking
the swimming pool not 24 hour
Good location. Very near Patong beach. Less than 10 mins walking distance. Staff very friendly and helpfull.
Value for money hotel. Staff is good and cooperative. Room are spacious and breakfast service is nice. Location is excellent. Free wifi.....
Hotel quotes high rates for tours and programs, may be it is same with other hotels too. Its better to explore options through outside agents. Wifi, though free, is unstable.
Great location if you want to discover patong beach area. Every taxi and minibus driver knows this hotel, very accessible and relatively quiet. Staff was helpful and welcoming.
Reception ladies could be more welcoming with a little bit smile. They are more like cashiers. Hotel wifi was down causing inconvenience for our stay.
Very good location.
Staff was serve at 7am and all tours usually start at 7 am. We booked for 2 rooms insisted om giving us one room. When we didnt agree to their terms they gave 2 rooms which were very far from each other.
This is my 2nd time staying here, since then they had a new wing built and new bigger restaurant. I'm stayed in the deluxe double room at the new wing on the top floor, very big room with a balcony with some sea view,good cold AC also a fan in the room, nice pool you can actually swim, ok breakfast.
Wish the pool could close little bit later, rather then 7pm. Room little bit dark at night, need more lights.
The proximity to everything but tucked away in a quiet part of town.
Family room has 2 king sized beds not suitable if you have more than one child.
Location good, good attentive, friendly staff
We had again great time at Poppa Palace. Friendly, professional staff, perfect cleaning, good breakfast choices. Next time at Patong Beach for sure again at Poppa Palace!!!!!!!
the location of hotel down small street is excellent with adjacent massage place, laundry and restaurants all recommended. short walk to beach down lane (and through peoples properties) which felt very safe even at night. stayed in duplex family room which were large and clean. 1 room did smell a bit musty at first but the smell went after a couple of days. didnt have too many problems with noise from adjoining properties or rooms. found bed and pillows comfortable. breakfast is good with a large variety and bacon available if you ask. pools were reasonably small but never overcrowded while we stayed and shaded in afternoon which was good for a swim after a hot day shopping. staff didnt speak fluent english but there was always a staff member who could help and were always friendly and as helpful as possible. could not complain about anything at resort and would stay again and definitely recommend to others.
The resort was so convienent to everything without the need to catch a taxi or wait for transport, we had a large group travelling together and Poppa's gave everyone the chance to explore the area at one's leisure, the staff were excellent and breakfast was ample, really impressed and will definetly stay again.
Could not fault anything .
Location...location...location! This hotel is ideally situated in Patong
Beach close enough to shopping, the beach and nightlife but quietly
located in a side street. While the price is low (compared to
neighbouring properties) the hotel is still 3.5 - 4 star.
Vintage tv wasn't working properly and really needs updating. Beds
were Thai style firm and caused back problems for our whole family. But
these are minor complaints over a week's happy stay.
Location and price! Friendly staff!
Mozzie problem Encountered a few power supply trips. Chargeable wifi.
Friendly staff which assists us whenever we need them.
lack of fan in standard room
Friendly and helpful staff. I liked the good breakfast. I liked the
comfortable room and location very near to the beach and the lively
Bangla road but the hotel was in a quiet location. I enjoyed the pool
area as well.
Sometimes there was no room to lie down by the pool because it was
rather small and there were too many guests.
catered to our needs extremely well. No real problems. Great big rooms, ample breakfast, friendly bell hops, close to most attractions
Cost of internet.
Female staff were more interested in putting on make-up than customer service.
Location and staff were amazing ..
The location is close to beach and shops. helpful staff clean and spacious. would stay there again
The location is really good. It was close to the beach (5
minutes)&night life. Huge shopping center& restaurants are also
close to the hotel. It was good swimming pool for children.
nice rooms, great breakfest, good A/C, quiet , nice staff, pretty good location
all the ways leading to the hotel are without street lights
staff is very friendly. the location is satisfied that very quiet near the busy main street, close to Patong beach and Jungcelone.
old tv should be upgraded. breakfast is poor.
Big clean rooms. Spa opposite the hotel makes getting massages easy. A pharmacy at the doorstep is convenient too. Friendly staff.
small pools tend to get crowded during peak season
-rooms are very nice, quiet, and spacious
-location is quiet, yet close to shops and beach
-good value for money
-pool area was quiet and relaxing
-the bath tubs are tiny
-the internet service (using the hotel PC) is poor, ie 5 of 6 machines didnt work, the speed of service on the one functioning PC was abysmal.
-breafast buffet is acceptable, but not as good as rivals, eg no ham or bacon to go with your egg.
all is good , the room & breakfast
Wi Fi is on charge
good place,nice room and staff,location is great.
Good location, near to beach, near to night street, but absoultely quiet when you want to sleep or relax. Friendly staff, we always got a smile and didn't have any communication problems. Good breakfest.
Nothing to be complained!
The location from the beach is near and close the restaurants and shops
The receptions are very rude , not friendly . The wifi is very slow
because they said it is free and you have to pay for another faster wifi
. Also it is connected only to one device . The room service also not
friendly as they refuse to give me any extra blankets or bellows as I
have kids with me and they didnot want to give me extra towels althought
I paid for the child .
i like the location very strategist
receptionist and ommelet girl are so rude
Compared to price, Poppa was very ok. All personal were rather nice and friendly. Rather tasty annd wll made breakfast. So all in all I liked the hotel annd certainly I will stay there the next time I come to Patong.
They forgot to give me back the deposit I have to pay on my arrival, not much, but a depsit is a deposit.
Handy to everything ,cheap,staff friendly
The room had a mildew smell when it was closed up and airconditioner turned off and everytime you left the room and took the card (key) out all the power went off so therefor your aircon couldnt be left on whilst out and fridge turned off each time . Also there was no top sheet only bottom sheet and doona.I guess you get what you pay for.
Great Location, Massage, laundry and tour straight alongside. Great to get out of the hussle of Patong down the lane way
They are quite rude about their towels and things like that, I broke a glass in the room and before I could blink I had a bill and really watch the pool towels and make sure they check them back in as they try and charge you all the time.... Breakfast is great if you only want toast.....
room is clean, place is near to bangla rd...
The reception staff is very unfriendly and bad service...