we were upgraded to a VIP suite. Staff was excellent and very accomodating when it came to arranging transportation to the airport.
Location, decoration and staff
Slow Internet connection
cleanliness, friendly and helpful staff
would have preferred to have been able to order dinner in the evening in the dining room, bar should be open to residents after 23.00.
It was a very nice stay at Esplendor Hotel. The staff was very kindly, the hotel is in a good location, with confortable and clean rooms, with a good rate.
Location is perfect for shopping on Florida Street, and the ferry to Uruguay is only about 4 blocks away
The staff in the reception were always very busy, mostly talking on mobiles..
Great location, friendly staff at reception.
Service at breakfast was non existent, you had to ask for everything (glasses, butter etc). Some of the suites are really small.
Hotel location was very positive, maybe the sole positive aspect.
When we were just arrived,upon checking in,after receiving room key,we went to the room(exhaust after a long flight, imigration etc.) and there was a naked,repeat NAKED,man inside our room.We went to the front desk,no explanations,we were offered another room,a bit more spacious.My wife,always patient+calm,suggested that we should take the new room,but problems with Service only grew by the day!
