1. Location 2. Cleanness and comfort 3. Availability of smoking rooms 4. Staff 5.Restaurant/Pub next door
impossibility to open windows widely
Location mainly good value for money.
Could do with room service and a better choice for breakfast.
We arrived late,and left early without our breakfast and was told that we would not be charged car parking, but unfortunatly we were, which was a little upsetting
This hotel is very conveniently located in Hammersmith. It has a clean, open, welcoming and friendly ambience. The staff, without xception, could not be more courteous, helpful and professional.
Aneta, at the desk
Conveniently located
Staff lack of English
Near the tube, close to shopping area
Small room, medium breakfast
I asked for a non smoking room but they had put us in a smoking room.Weasked if we could have a non Smoking room and they lady on desk justsaid no way and was very rude about it.We took the smoking room but itwas not vey nice and the smell of smoke was very bad.Then at breakfastthe next day the staff were very rude !!!!!!!!
