Location to train station
The staff were very helpful, knowledgable, eager to please, sympathetic to your requirements.
The hotel's facilities are all there in abundance despite there being a 'miniature' aspect to the hotel.
The breakfast and the bar facilities are friendly with a good atmosphere. ( I didn't experience lunch or dinner)
The hotel is small. This was not an issue to me - but may be for some others.
wine was very over priced.
We found the location to the station very good, the knowledge of the staff of the tourist sites and how to get there good, there plesent and helpful manner to customers excellent
we found no fault with this hotel
Nice room, good location, good breakfast, small and personal feel.
It was central. The receptionist was exceptionally helpful and
forthcoming with information about Basel.
Although non smoking, we think. Our room smelt of cigarette smoke.
Bar closed on Sunday !
Location only 1 minute from Basle Hbf and Tram station.
Good bar service and friendly family staff.
Excellent hotel for breaking journey due to proximity to transport.
Only arrived at gone 9pm and left before 8.30am to catch train so
didn't have time to dislike anything - hotel does what it says -
it's a small friendly hotel at transport hub.
Proximity to train station
I had to check out extremely early and wanted to pay the evening before, however was told I should pay with the night porter on checkout, it wouldn't be a problem. However, the night porter was busy with other duties in the cellar and buy the time I had found him and he had taken the payment, I was 10 minutes later in leaving the hotel as had planned, resulting in a mad dash to the train station.