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Hotel Helvetia Vurderinger
Küchengasse 13 (Basel) 4051

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Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

The location. Near to everything. And the ticket for all public transports for the whole stay. Breakfast was good too, simple but good.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Full support from staff on time.

elevator


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

very close to the main train station, good value for money


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Service from the owner.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Great location close to the train station and also the tram lines. Good breakfast and friendly staff.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Great location and very helpful staff with rooms at a reasonable price. The rooms are very clean, uncluttered and comfortable. The location is right by the train station but tucked away on a quiet street so you have the convenience of being near all transportation but without all the noise. A good central location for both Basel and getting to and from France, Germany and other Swiss cities.

Rooms need blackout blinds or curtains. There is a lot of ambient light because of the location so windows let in too much light at night.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Very good location(close to the main railway station), friendly staff, a very confortable room with good free wifi. The shower has high water pressure.

Nothing special. The price is high but it is kind of reasonable in Basel. The room was old-fascion but somehow it has a nice confortable feel


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Hotel staff are very helpful. Good breakfast. Clean and confortable rooms.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Great reception, nice big room with tv channels in English, great breakfast


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Proximity to the rail station. Good restaurant for evening meal, and good typically Swiss breakfast buffet.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Great staff-they tried to find us at train station when we had trouble locating the hotel, which turned out to be just 1/2 block away; they waited for us to come down for breakfast (we did not realize it was included). So helpful!

Nothing.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Staff went out of their way to help us


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Welcoming staff, excellent location next to train station and all major local transportation.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

The hotel suite was excellent, beyond our expectations, with newly renovated bathrooms.

The lift did not go to the top floor where our suite was located, making it difficult for carrying suit cases up to the rooms. The carpet in our suite needed to be replaced.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Very kind, polite and helpful staff giving information for everything around and the interesting points of Basel. WIFI on each floor. 3 parking places very close to the hotel costs you 20 CHF.

No AC which might be a bit frustrating during the warm days otherwise there is no need of AC at all. ;)


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Good location, only 2 mins from station but reasonably quiet, pleasant breakfast room


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Location and friendly front desk staff. Valentina was superb. Thank you.

Credit card equipment did not function causing avoidable hassle.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

I was very good value for Basel

It should have air conditioned


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Very friendly staff, excellent bar & restaurant, Only a few minutes walk from train station & the trams into the city center, Free tram tickets were provided. accommodation was very good. The lift was a bonus

nothing


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

This was my third or fourth stay and the hotel people recognised me and gave me a great welcome. So close to Basel station. Comprehensive Swiss style breakfast.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Clean, easy access to Basel SBB


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

the beds , location & breakfast was good on our way back we were given room 304 which was lovely

we stayed in room 305 on our way out to austria the bath and shower were only big enough for children . so if your on the larger side i would ask for a room with walk in shower


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

+Location in front of Central Station +Good room size and decent quality furniture +Good Customer Service (the front office person made tea for me at 4 am) +Good value for money in Basel +Its a small family owned hotel


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Friendly and very helpful staff.Very close to main railway station - 5 minutes walk with luggage.Smallish room but very comfortable.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Location to train station


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

The staff were very helpful, knowledgable, eager to please, sympathetic to your requirements. The hotel's facilities are all there in abundance despite there being a 'miniature' aspect to the hotel. The breakfast and the bar facilities are friendly with a good atmosphere. ( I didn't experience lunch or dinner)

The hotel is small. This was not an issue to me - but may be for some others.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

wine was very over priced.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

We found the location to the station very good, the knowledge of the staff of the tourist sites and how to get there good, there plesent and helpful manner to customers excellent

we found no fault with this hotel


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Nice room, good location, good breakfast, small and personal feel.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

It was central. The receptionist was exceptionally helpful and forthcoming with information about Basel.

Although non smoking, we think. Our room smelt of cigarette smoke.


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Friendliness Location

Bar closed on Sunday !


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Room

Breakfast


Personale: 5 Personale Renhold: 5 Renhold Valuta for pengene: 5 Valuta for pengene
Tjenester: 5 Tjenester Komfort: 5 Komfort

Location only 1 minute from Basle Hbf and Tram station. Good bar service and friendly family staff. Excellent hotel for breaking journey due to proximity to transport.

Only arrived at gone 9pm and left before 8.30am to catch train so didn't have time to dislike anything - hotel does what it says - it's a small friendly hotel at transport hub.


Personale: 4 Personale Renhold: 4 Renhold Valuta for pengene: 4 Valuta for pengene
Tjenester: 4 Tjenester Komfort: 4 Komfort

Value for money

stupid staff


Personale: 4 Personale Renhold: 4 Renhold Valuta for pengene: 4 Valuta for pengene
Tjenester: 4 Tjenester Komfort: 4 Komfort

Very close to railway station. Easy access to old town. 500 mtrs walk.


Personale: 4 Personale Renhold: 4 Renhold Valuta for pengene: 4 Valuta for pengene
Tjenester: 4 Tjenester Komfort: 4 Komfort

Location and staff - both were good

Not a lot to dislike. Some noise at night as you might expect from a location near the main railway station, but it was excellent for local transport links around the city


Personale: 4 Personale Renhold: 4 Renhold Valuta for pengene: 4 Valuta for pengene
Tjenester: 4 Tjenester Komfort: 4 Komfort

Proximity to train station

I had to check out extremely early and wanted to pay the evening before, however was told I should pay with the night porter on checkout, it wouldn't be a problem. However, the night porter was busy with other duties in the cellar and buy the time I had found him and he had taken the payment, I was 10 minutes later in leaving the hotel as had planned, resulting in a mad dash to the train station.