Thanks for mr.mahmuod at reception
Hospitality
All facilities were good , but nothing special
Almost Everything
High prices
location, nice rooms Also, our booking was a standard double room but they gave us a free upgrade to junior suite!
Bad service: AC wasn't working and neither was the internet. Tried contacting the reception several times, they said they would send someone but they didn't... I had urgent work to do over the net and had to drag my stuff all the way to the playroom in order to get internet connection!
decoration and room space
lighting inside rooms
Everything was good.
My room was not ready, I waited for 1 long hour -_- .. They offerd orange juice ... And it was 5 o'clock so no excuse.
staff is smile and freindly room is spacious and clean gym and pool are good good location
nothing
نظافة الغرف ويعتبر بالنسبه لي كغرف هو أفخم الموجود بمدينة بريده والسعر مناسب مقابل الخدمه
المواقف الإستقبال والتعامل لم يكن بذلك الإحترافية الشباك في الغرفة التي تم حجزها لا يفتح نهائياً (بالأصح أسميه منور) وكذالك نوعية الزجاج معتم يعني ماتقدر تشوف منه فقط تدخل الإضاءه منه
Room design and furniture
No hot water No many parking space Bed was stiff for my back "I have disk"
Big rooms, good air-condition, good breakfast. They upgrade me because they didn't reserve my room, they said we don't have a room for you, when i show them my confirmation booking they scared and gave me a bigger room.
The staff was very bad, check in took around 30 minutes also check out took more than 20 min. They charge me things I didn't take or order but i refuse to pay, the recieption staff was very poor and they had lack of knowlodge, No valet parking, No wifi, noisy rooms, bad service.
لا أوصي بهذا الفندق " من واقع تجربة"
للأسف سعرة لا يعكس خدماته وهذا من واقع تجربة "مقارنتا بفنادق أخرى بنفس السعر" واعتقد أن سعره لابد أن يكون ما بين ٣٥٠ ريال سعودي إلى ٤٥٠ ريال سعودي بالمناسبات مثل الأعياد. خدماته سيئة وكذلك مطعم الفندق غير جيد وغير متعاونين . مستوى النظافة متدني بالنسبة لفندق مصنف على انه من الفنادق الخمس نجوم. بالنسبة للموظفين لا يمتلكون المهارات الكافية والخبرة في التعامل مع الزبون.
