Bra frokostservering, sentral plassering, grei service
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beliggenhet
bättre rumstäd och frukostbord
Excellent location, friendly staff, good size rooms with good facilities and good buffet breakfast.
There were birds freely flying around the breakfast buffet - could put some off.
Location, two blocks away from San Marco Square and also a block away from the new Hard Rock Cafe!! Internet in the room. Extremely friendly and helpful staff. Breakfast was more then enough.
The friendly helpful staff, good comfortable room and close proximity to San Marco
Excellent location, excellent service and hospitality, very polite andhelpful staff, the best choice for unforgettable vacation in venice.
i liked the design of the rooms, the location and the services.
check out time.
The amabilty of the staff. Very helpfull and always with a smile on the face.
The location was great, the stuff very friendly, great room, great service.
waiting sunday morning for breakfast for 35 minutes, when there was another floor not used, and the adjoining balcony was not used as well.
comfort, location, service
Very good service, friendly staff,clean facilities, fantastic continental -buffet , very well decorated and kept,breakfast-very well situated.Most importantly staff were very helpful all the time.
Room service (restaurant) was on my view overpriced: I paid £15 for a cup of tea !!
Room and breakfast
efficient staff--nice ambiance
Everything I am disabled they were so helpful
We booked Albergo Bonvecchiati but were transferred to the sister Hotel 1 min away Palazzo Bonvecchiati. This Hotel is a 4 star but was a 5 star by our standards. The staff were the best we've ever met, the hotel is brand new and modern, so beautiful and very well located. Albergo Bonvecchiati is more antique looking and seems very nice as well but we didn't get a chance to see it. Very pleased!
Very close to the boat terminal and to excelent restaurants. Very excellent advice on the area by the front desk personel. Very clean, staff of the restaurant was very highly professional and guest oriented. Definetky a great pick.
Everuthing was superv.
The location was perfect, very central. Hotel we couldn't fault, food was excellent and was very clean.
The only thing is that we thought our room was be bigger, but this didnt effect our stay there.
Good location, great breakfest, nice, extremely large rooms
Cleanliness
Very good hotel staff excellent ...restaurant excellent very goodservice
It was in the perfect location, right in San Marco. The hotel was on acanal and was beautiful. The free breakfast was GREAT...every morning.Absolutely everything about this hotel was Amazing. This will be ourhotel when we visit Venice again...and we're telling all of our friendsto stay there as well.
It was fab!!
Beautiful hotel very near to San Marco, canals. Staff very helpful and friendly.
A little difficult to find.
Everything! Beautiful hotel, friendly helpful staff.
Very nice hotel, would recommend it to anyone.. Very central, literally everything at your doorstep. Gondola rides right there by the hotel. Breakfast was very nice. Staff also very friendly..
We got there early morning and we had to wait until 2pm to check in. But as soon as room came available, staff gave us a room at 1pm. Very nice of them..
The staff were very friendly, helpful and professional. The location of the hotel was perfect and the breakfasts were great!
Staff were very helpful, breakfast was great, so was the restaurant. Beds very comfy. Very clean. Window looked over a canal.
Very helpful friendly staff, brilliant position for exploring venice
We booked for 2 rooms in january however when we arrived they didn'trealise we were together? So had rooms on different floors 2 and 6, butwere given an upgrade because of this