The concierge was absolutely brilliant - the best i've ever encountered. They went out of their way to be helpful and every suggestion and recommendation was excellent and spot on e.g. from the best wiener schnitzel in town to recommending a fabulous local restaurant. - Was very impressed by the care, attention to detail, and understanding of the ... hva folk sier » staff at the Adlon Kempinsky Berlin. Sheer luxury not only in material terms, but in humane ones, too.