Location is very good, hotel is about 300m from the subway station. If you purpose to stay near the shopping and walking areas this hotel is a perfect place. Hotel room was clean and cozy in minimalistic style. Breakfast offers in a cafe and contain about 10 different options. Portions is fine, but if you are a fan of the buffet, you could be slightly dissapointed. There is a good local network cafe Wagas near the hotel where there is western food and good coffee for China. Check in and check out took about 5min
Air conditioner in the room was quite noisy.
Tremendous location!
The breakfast wasn't too good. It was not brbreakfasteakfast at all, actually.
Loved the modern decor and location of the apartment. Everything in the apartment is new.
Nothing
Everything we always stay here when in Shanghai
Ideal location, renovated place, small equipped kitchen, ok staff, close to shopping street and subway. Very good value for money. Definitely.
Hard to find a restaurant in the neighborhood. No room service.
We were given an upgrade by the friendly guy who helped us check in early, and loved the spacious, modern, well-equipped room with lots of thoughtful touches to make our stay very comfortable.
The in-house spa was very pricey and the staff were unable to speak much English. They weren't too enthusiastic about the facial treatment we were interested in but seemed very keen to get us to buy a more expensive package. In the end, we walked off without buying anything. Front desk staff were generally unfriendly with one exception, but that could be because they were uncomfortable speaking English. They could however have been more generous with their smiles!
I liked the way they have done their rooms. They have all the facilities required. The staff is courteous and helpful.
The Wifi was very poor. I had booked a bigger 68 sq ft suite but was given a smaller studio. There wasnt a buffet breakfast therefore it would take more time specially bugs when you have meetings scheduled for the day.
The location is very convenient and the staff are really helpful. The room is very spacious and clean. Interior design is rather modest but the room is well equipped with all the necessities. There's a good selection of breakfast. I think this hotel offers great value for money and I will definitely stay here again.
None
good
Spacy rooms. Good comfort. Good location.
Poor English of staff. For early check-out there was no breakfast or lunch box available as restaurant is separately managed from hotel.
1.Convenient location. 2. My room is chic and very clean. Balcony view is fantastic. 3. Staff is very helpful and responsive.
staff, cleanliness
no hot water at 5:30am tv did not work wireless internet turned off
Very large and modern studio, fully equipped and clean, nice balcony. The hotel prouds itself of the quality of the air inside the complex and it is totally true, you actually walk in to catch a breath from the outside smog! The breakfast vouchers make for a very flexible and enjoyable option, food was excellent and you can dine outside when the weather is good. The pool looked pretty inviting but there wasn't time to try it
Staff attitude could be improved, as well as the sound proofing of the guest rooms. We had some technical issue with the electricity in our room and that was annoying, although the staff was always available when contacted.
Everything is perfect for us, the room, the breakfast, the staff, and the location.
nice rooms clean and comfortable,
Great location, 30 mins walking distance from the market. Great value for money.
Eglishspeaking staff,which is great!Good location.Rooms are clean, very comfortable,fashionable despite the cheap price.Our honeymoon trip was amazing and unforgettable with Fraser Residence hotel!!!!Thank you guys for such warm greeting!we are looking forward to come back soon
I liked the dimensions of the apartment, the bedroom and the bathroom especially. The kitchen was well equipped and also liked the breakfast choice and the spa facilities
The choice of TV stations was poor for english speaking. Also, the wifi was quite slow so I did struggle to connect to most things
We like their upgraded room when knowing our booking via letsbookhotel.com, their room is really nice with full facilities for us to stay during our business trip in Shanghai.
Their Breakfast was very bad and poor with boring menu. We are sure all guests will complaint included us.
Apartment was fine. Not big not small with all major facilities available.
Breakfast was a joke which i never experienced in my life
Location and the room
Breakfast is disorganised, they should leave options on what to choose......i couldn't get a fresh oranges juice because it was included in the breakfast i choose ??
the position, staff helpful, very clean room, a very good solution in Shanghai, walking distance from subway stations
Housekeeping. Shower. Wifi in room Location - close to HuaiHai road
Boring breakfast. Poor quality and selection of tv channels. Messed up airport pick-up.
Great location, short walking distance from the antiques flea market. Also not too far from the Xintiandi shopping district. Door staff and housekeeping staff were friendly and efficient.
good location. Close to shopping and entertainment.
Breakfast is limited due to no buffet
I like the modern interior of the room. I also like that they have a washing machine and a kitchen which is very good for long and short stay. No need to bring a lot of clothes.
Breakfast is not good. Better have a buffet
Modern and simplistic design. Comfy bed. Good internet speed. Restaurant in the hotel provide healthy options. Mum and pop shop next door extremely helpful (mandarin speaking) - even help me with installing appropriate choice of local phone card.
Spacious rooms for reasonable prices.
Restaurant for breakfast is not managed by the residence themselves. Staff restaurant very poor English.
In every room the electric fuse boxes are making an annoying laud sound
service at reception
Excellent location, walking distance from key tourist spots, good restaurants in all categories and metro-stations; efficient check-in/check out; spacious apartment/bathroom/showerfacilities; very quick response for small repair (5 mins!); also when wireless was not reliable, internet cable was provided in our room; good restaurant/sports facilities in same building on 6th floor
Small misunderstandings/delays in restaurants due to language difficulties
The room service was excellent. Everything was new and clean,specially kitchen's furniture.
Wereas it is a 5star hotel the lobby was very small and modest.The breakfast menu was not perfect also.
Very nice rooms. Lots of space. Good staff. Location near market.
A bit far to nearest metro, like 10 minute walk.
Arrived after a long flight, early check in, efficient front desk, comfortable room, quiet, in hotel food was good.
The property is very well maintained and spacious, making it ideal for stay for a family with kids
Lack of a city guide in the room to brief people about nearby attractions
Location
- big swimming pool - good gym - big room - helpful staff - good, big bed - many pillows - noise level acceptable (you are in Shanghai...) - good workspace - great location
- terrible internet connection (go to the ´fat olive´ restaurant on the 6th floor. They have good connection). The terrible connection in my room drove me nuts. - no room service outside restaurant opening hours
Location, kitchen equipped with all you need, except the food, friendly staff
Breakfast is slow and limited. Staff always change all towels etc... even when not needed / requested!
Very large, clean and well equipped room, good location
Limited choices for breakfast and you can only choose either juice or coffee/tea. Additional charges apply if you want both
Everything was great, we enjoyed our stay.
Would be an improvement if windows were double glazed. Noise was an issue but we realize that at the time of construction double glazing was probably not available.
The friendliness and efficiency of staff
I was upgrade to 2 bedrooms room, it was fantastic. Also the hotel location is excellent
For so luxury room, it wasn't very clean
Room was nicely appointed, centrally located, great view, good breakfast, good service.
Can hear some street noise.
The location, courteous staff, spacious room, the breakfast selection, free wi-fi
Wi-fi was rather slow at the cafe during breakfast
This is a first class apartment complex. Great facilities, superb location.
Feel at home. Set breakfast menu offers wide variety and breakfast is good. Another restaurant on 6/F is nice too. Some new shopping arcades nearby are in the final stage.
In-between two railiway stations, 10-15 minutes walk.
Room. Position of residence. Element Fresh for breakfast and restaurant for dinner. Help with getting taxi. English magazines, papers.
Lack of assistance with tours. No city maps
On site facilities including restaurants, bar and gym. I also liked the facilities within the suite as well.The staff were helpful and understood English fairly well.
Breakfast would have been better as a buffet or staff could have been more flexible with choices of drinks to accompany meals.
location, accommodations,value for the money, spectacular views, balcony, washer in the room, comfortable bathroom, plenty storage space, comfortable bed and linens, roof-top patio, nice lounge serving coffee and cookies around the clock, clean, inviting, feels like home
modest selection of breakfast dishes, coffee non-refillable, too frequent checks by housekeeping staff, front desk staff eager to help, but seemed unfamiliar with the city, its geography and places of interest. Do not rely on them as an expert concierge service.
room, very confortable and quiet. hotel facilities. location.