the reception staff was great and helpful,security was very good,drop ofat airport great service rooms kept clean.and free internet,and sattalite t.v. the gym was the best had everything,plus spa
you could here between rooms,and walking upstairs,not terrible,but not good, piano bar expensive and under staffed,
Excellent,friendly and helpful staff. Overall a fantastic hotel and will return without question.
The room was rather cold especially the shower room. The heating system was poor and left on for a few hours dried the air quickly.
Having a relaxing evening with fine food in nice surroundings before our international flight.
The room and bathroom were very nice. We had a package that included breakfast (fantastic choice) and one free use of the spa. The staff were very helpful and we had no problems with communication. There's a bus just outside the hotel that goes to the city centre for €1 and takes about 30 minutes.
There was some confusion about the free airport shuttle when our friends returned to the aiport - it would be wise to give yourself an extra half an hour to allow for any problems.
Gym facilites, free wireless,
spa center, free internet, excellent room
the staff was very nice
the location. Too far away from the center of madrid
it was only one night, impossible to determine
the maitre kept on talking by cell while attending
