Good Location, quiet
Electric toilet. Thought were getting an outside window as per our reservation
Amazing apartment in the middle of exciting Madrid.Service was great, really helpful and friendly. Apartment was cozy, clean and had everything we needed. Definitely Las Letras again when we go back!
Perhaps the beds were a little bit short (1.90m) but that didn't bother us
Good location and good facility in the room.
Loved the snug apartment. Close to the market so we ate in. Well presented place in a great locale. Thoroughly enjoyed our stay.
Clean, uniquely-designed room that met our needs. Centrally-located within walking distance of most city attractions.
Can be a bit tough driving around to look for the hotel due to the one-way streets and lack of a large sign at the door.
front apts too noisy, we couldn't sleep
Location really central and nice neighborhood. Lost of restaurants, bars
and shops close to the appartement. Close to many site as Prado, El
Retiro park, San Miguel market ...
The apartment was very clean with the cook utensil, towel.
Staff was very welcoming and attentive
There were no sun blind... So really difficult to sleep late. A bit
noisy because of public works Decoration a bit old.
Location, clean, bed
not enough soap, toilet paper
The location of the apartments is excellent for touring the city. In a
quiet lovely plaza. The price is great for the centre of the Capital of
Spain! Perfect for a short break.
The glass window design for the shower room meant that the sun came in
through the window very early in the morning and woke us up. There were
no curtains up at any windows. This is a negative and should be changed.
The position of the TV means that you cannot watch it from the bedroom. Another negative.
I loved the feeling of being safe, high ceilings and the space provided for the price!
It would have been nice to have tea towel, dish cloth, brush for sweeping! Otherwise great.
Kielitaitoinen ja ystävällinen vastaanotto. Siistit ja viihtyisät
huoneistot. Loistava sijainti! Very friendly and welcoming reception.
Cosy and neat rooms. Excellent location.Next time in Madrid this will be
my apartment ! :)
location and the staff
The apartment was clean and as described. The location was convenient to
the Prado and city center.
Our apartment faced the small street where the hotel and a couple of
resturants and a bar are located. Between the acoustics of the little
cobblestone street, older full length windows and rowdy people at the
businesses across the street the noise at night was unbelievable! The
chemical toilet in the room was a drawback. Sewer gas every time you
flushed and had to place all used toilet paper in the trash can as it
was not to go in toilet.
couldnt flush paper
This was the second time we stayed here and again the service was
outstanding! The apartments are always clean and frontdesk people really
helpful and nice. Because you rent an apartment, you feel like living in
Madrid, making your own coffee and possibly dinner. The apartments are
located in the very heart of Madrid, the main metro-station (Sol) is at
Exterior apartments can be somewhat noisy as the apartments are situated
in the centre of Madrid.
Excellent location. Quiet. Secure. Attentive staff. Clean. Modern apartment, comfortable and stylish. Lots of closet and storage space. Grocery stores nearby for shopping. This is a place I'd stay at again in heartbeat.
Location, apartment itself, kind personnel
There is a lot of noise on streetside apartments (eg. 11) until 6
o'clock in the morning
Like most apartment hotels with no front desk after hours security can be an issue. I arrived back at 8:00pm to find the street door wedged open and the first floor reception door ajar. The bathroom style lock on my suite door is an easy pick for burglars.
Location was fantastic, close to bars, restaurants, shops etc. Madrid is a fantastic city. Room was sufficient, bed was too small and the sofa uncomfortable but we wern't there to use the room facilities that much. It was clean and tidy on arrival but you get no houskeeping visits whilst there. Bring yourself a washing up cloth and tea towel as none are provided.
I read a previous report about noisy groups using the appartments. Understandably if youngsters can save by sharing rooms that's what they will do, two lots of quite noisy groups over our weekend and I would advise older couples and those with children to think twice, unless you like that sort of thing !
Missing black out in the window the shower box was ridiculous small