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Hotel Kossak Beoordelingen
Plac Kossaka 1 (Kraków) 30-106

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Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Roof terrace which served free coffee for guest immediately after breakfast finishes. A perfect start to a days sightseeing. Some rooms overlooked the river and Wawel castle

Roof terrace was closed for 2 of the nights we were there (private functions) 10/15 min walk to main square


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The location was perfect with nice views from the castle facing bedrooms

The choice of TV channels was very limited.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Location, Staff, Amenities, Breakfasts

The fact that after booking a tour for us, (their selection) they wouldn't let us charge it to our room, or permit us to pay for it by credit card


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

We only booked this Hotel because it had a roof top bar. However, when we arrived, we were told we could not use the roof top bar because they had a wedding and birthday celebrations that weekend. I would not have stayed at this hotel otherwise. We have been mis-sold a product that we paid for and could NOT use- staff did not want to compensate us in any way. Other residents were also upset about this non use of roof bar for residents. Tottally unacceptable!!


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Excellent food and reception staff most helpful. Lovely setting and convenient to facilities.

Restaurant staff sometimes a little disorganised


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The rooms and bath facilities were very modern and clean. The food at the restaurants was fabulous and the price very reasonable.

Nothing.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Roof top restaurant served very nice food

No carpark


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

We were upgraded to an apartment which was really lovely. Great restaurant and beautiful view of the castle.

We were told that breakfast was included when we arrived. On entering the breakfast room we were told that it was not included. After apparent clarification with reception we were told ok. After breakfast we were asked to go to reception where we were then asked to pay. This was embarassing.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The hotel was set in a great locationfor the city centre. It was very clean breakfast very good and the staff exceptional. I would certainly use the hotel again.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

location breakfast


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Comfortable, spacious room. Breakfast buffet. Location of hotel, which has a good view of Krakow Castle, is near a tram stop and is within easy walking distance of the old town centre.

Limited parking area. Small reception.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Great location

Loud AC in the room


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Everything about the hotel, clean, friendly, good rooms fantastic roof terrace lovely view

There as nothing we didn't like, we traveled with another couple and they say the same


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Excellent location near square and castle Lovely young and friendly staff Breakfast very good Great views from apartment,but best of all the 7th floor restaurant with views over the river.we don't usually eat in hotels because the food isn't good ,but the food was excellent .Would definitely recommend and would rate it a 10. Thank you booking,com and hotel Kossak

Nothing at all


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Friendly staff ,spotless ,great food ,

Nothing


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The staff could not be more helpful


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Great hotel, comfortable room with fantastic view of the castle. Good value meals in the restaurant.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The views from the resteraunt are wonderful. The food was the best we have enjoyed in a long time


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Food was excellent value and beautifully presented. Restaurant has beautiful views of the castle and river. Staff very helpful. Room comfortable and had everything we needed. Clean.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

We liked the comfort of our room and the friendliness of the staff.The breakfast was excellent and on Sunday morning we loved having breakfast on the 7th floor

Nothing


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Perfect location for a city break in Krakow, helpful reception staff, great value 2 for 1 cocktails during happy 2 hours!! Good varied buffet breakfast. Plenty of shampoo etc in bathroom. Upgraded to a superior room with lovely view of Castle.

Only thing was the weather, we had lots of snow, and don't visit the city during Easter weekend as its shut!! Avoid Easter Sunday and Monday anyway.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Everything about the hotel was great. From my room which I stayed to the facilities and of course the very nice and tasty breakfast buffet

The only negative was my bedroom's mattress which it was quite soft for my liking. Other than that everything else was great. I would definitely stay there again and would recommend to anyone that intent to visit Krakow


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Great Hotel, very helpful staff, really clean and tidy, very comfortable, great food, not too expensive


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Everything excellent location

nothing


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Sheer perfection in every way. Couldn't fault the hotel for anything.

They fact that some funds are being held from my account even though I have paid the full amount. Very frustrating as this seems to always happen with letsbookhotel.com


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Excellent location with beautiful views of the river and castle. Hotel very clean and comfortable. Breakfast was excellent. Staff very nice and service was good. If I go to Krakow again I would definitely book the Hotel Kossak.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The hotel was great, modern boutique hotel. great views and very effective staff. very easy walk to the centre and the rooms at the front of the hotel had a lovely view of the river and the castle

superior rooms were a little small


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

room , bar, upstairs bar,location,breakfast

bacon, kitchen staff could do with smiling


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The hotel was modern, spotlessly clean with friendly staff and a fantastic buffet breakfast. 5 minute walk from the city centre.

A little bit noisy at night as it is near a busy road.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Originally given a small room which was a bit noisy at the back of the hotel. We were changed following day after seeing reception to a bigger room with side castle view. Mini bar and room service was reasonable. Roof top bar and restaurant excellent

Breakfast very average for the price. Much cheaper elsewhere.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

it was a fantastic hotel cant say enough about it wonderful and will certainly recommend

nothing to not like


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

rooftop restaurant, views of castle from bedrooms, quality and cost of restaurant food, friendliness and competence of staff

n/a


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Excellent hotel, great location, great restaurant on top floor with stunning view at night of Wawel Castle


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

very friendly, and comfortably clean


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

room comfortable. Friendly reasonably priced bar, resaurant and rooftop cafe/restaurant with great views. helpful staff, good location

hotel had been overbooked so transfered to sister hotel for first night. inconvenient but was given free bottle of wine on return to Kossak and free breakfasts for 3 days. compensation good enough


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The facilities and suite were fantastic, very polite, courteous and friendly staff. The service was exemplary and food very nice. Hotel itself is very modern and spotlessly clean and, I feel, very reasonably priced.

No negatives at all!


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Location to the main square and castle excellent. Very modern interior, rooms large and spacious. Beautiful views across the city from the 7th floor cafe/ restaurant.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The room was extremely clean and comfy.The restaurants were clean and the food excellent,It was very local for us to go sightseeing,

The only complaint was the restaurant was closed on the Wednesday and we were not informed


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

This hotel is situated about 10 minutes walk from the market square of the old town and across the road from the castle. It is a modern, clean and extremely comfortable hotel. The staff are polite, pleasant and accommodating. Although we never ate in the hotel (except for breakfast) the menu looks quite exciting albeit quite limited on choice (this sometimes can be a good thing though). There are 2 restaurants one on the tol floor with a bar, which gives you amazing views of the river and castle, and the ground floor which is more casual and where breakfast is served. For those who have never been to krakow, it is a beautiful city which on the surface appears to have not moved on in time, with its cobbled streets and churches, however it is packed with bars and restaurants, buzzing with atmosphere. We ate at an Italian restaurant called prima on florianszka street ( probably mis spelt). On the outside it doesn't look much, however downstairs in a cosy cavern is the most delightful restaurant which serves great pasta at incredibly reasonable price. I would recommend Harris jazz bar in the market square, not easy to find as this too is downstairs in a cavern, but again packed with atmosphere and a lively vibe. Whilst there it's worth visiting the salt mines and of course aushcwitz. All in all a wonderful short break at a lovely hotel in a wonderful city.

Nothing


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Great staff in a comfortable hotel in a central lcation

The Fitness room is poor so much so that it should not be advertised as such


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

The stuff was friendly. Everything was prepared well. They addressed our special wishes.

The street outside could be a bit noisy.


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Excellent hotel with great facilities, ideal location, friendly staff and spectacular views.

Nothing, all good!


Personeel: 5 Personeel Schoon: 5 Schoon Prijs-kwaliteitverhouding: 5 Prijs-kwaliteitverhouding
Dienstverlening: 5 Dienstverlening Comfort: 5 Comfort

Everything, an excellent all round hotel.

Nothing. It was great.


Personeel: 4 Personeel Schoon: 4 Schoon Prijs-kwaliteitverhouding: 4 Prijs-kwaliteitverhouding
Dienstverlening: 4 Dienstverlening Comfort: 4 Comfort

staff could be more helpful and also probably try to smile! reception people dont bother to help out when a guest is asking for something, I find that quite particular considering they work in the hospitalty industry!


Personeel: 2 Personeel Schoon: 2 Schoon Prijs-kwaliteitverhouding: 2 Prijs-kwaliteitverhouding
Dienstverlening: 2 Dienstverlening Comfort: 2 Comfort

Beds very uncomfortable. Overpriced. Breakfast poor. Rooms could be cleaner. Hotel to warm. Would not stay there again

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