De ligging van het hotel met een fantastisch uitzicht en niet te ver van het centrum,met daarbij de vriendelijkheid en hulpvaardigheid van het personeel maakte het tot een heerlijk verblijf!We komen zeker terug!
Vriendelijkheid van personeel en gastvrijheid. Prachtige ligging.
relaxed atmosphere, polite and very helpfull and friendly staff
nothing - loved all of it
Room food service attitude
If you are looking for a top flight hotel with staff and management that attend immediately to you every wish and anticipate those that are not yet expressed, look no further. I travel as part of my profession and can say without doubt that the beauty, location and services of this facility are beyond comment. Start your stay with a candlelight dinner on the terrasse ovrlooking the Bay of Naples
staff excellent, location the best, very clean, excellent breakfast buffet and special dinners.
The beautiful sea view from the bedroom and the beautiful garden where you could sit in either the sun or the shade and look out at the sea.
Everything though entertainment on regular basis in evening ws just starting so we missed that a little but small price to pay for also missing crowds in sorrento
All of the above, excellent service, position of hotel overlooking the sea and short walk to Sorrento centre
Salvatore - The Jetty Bar Manager was extremely friendly and looked after each and every one of his guests giving a first class service.
service was excellent, grounds and location was beautiful, great value for you money for the area. I would stay there again.
no irons available for in room use and the food was not the greatest
Everything!!! Magnifecent Hotel . Fab view. Lovely staff. Super!!!
Situatation, Food, Decor, Staff especially at reception (Carla), Hygiene, Garden, Night entertainment
The bed was very hard and pillows were not comfortable
very nice views. Ocean view ( cliff overlooking the ocean, pompeii, mt. vesuvious, and Naples.. was as good or better than the website pictures
not really.. it was pretty good and we would stay there again.
service and food was excellent
room was noisy due adjacent service lift
Good quality with a good laid back feeling
Fabulous views from room balcony.
We were upgrade from a garden view room to a sea view room with a 20 sqm terrasse facing Capri. Fantastic surrondings, hotell and ambiance. very service oriented personnel, nice breakfast, close to city. The pool area and the sea area were fantastic. We justed loved it!
Great views and location
Absolutely stunning views from the terrace. Lovely feel to the hotel lobby. Accomodating staff.
The room on our first night was very noisy (traffic and construction), but we were changed to another room with no trouble the next night.
The location, staff, size of rooms. Nice hotell
excellant all round experience. Fabulous setting especially the balcony
The room allocated, was very nosiy from 7am when breakfast wasbeing served
Location and view!
Bathroom could have been better.
Staff and amenities good.
Room to near to lift which woke us.
Wedid find the evening meal disappointing in comparison to other facilities.Staff seemed aloof and meal was poor quality
The wonderful location and most of the staff were very friendly andattentive.
Some of the staff at times, at breakfast and during the one dinner wehad in your restaurant during our stay could have been a littlefriendlier! All of my family enjoy good coffee and we found the littlepots of coffee offered at breakfast too weak. We felt it was a bit of abother for staff when we asked for an espresso doppia with breakfast!
Location and staff.
Prices in general but then again I found Sorrento very expensive.
Location was good. View was great - across the bay of Naples. Service was very good.
We had a room under the dining room and, as the floors were tiled, any movement of furniture was very noisy in the room. Also the balcony was very small. I mentioned both in my comments form to the hotel on leaving.
Great position, views, terraces etc
We were very disappointed with our room. Inward facing as said on the web site, but this needs to be more specific, we were facing into a light well, the room was dark and depressing. When I asked for assistance to change I was basically told, "ou booked it you live with it" the general manager was very unhelpful