The staff was not only friendly but went out of their way to help. Especially Ann the desk clerk, what a lovely woman. I highly recommend this hotel. Not only was it clean and homey feeling, the price was great. We shall go back again.
Helpful and friendly staff; big, comfortable bed; spacious bathroom (with a bathtub); good breakfast; closeness to train station; room to leave luggage for a few hours after checking out.
very helpful and friendly staff. great location near many restaurants and sights. great breakfast
It had a wonderful breakfast and easy walking distance from everything, including the train station. It was a spacious room and included a digital safe.
Nice breakfast area and breakfast included, very central location and close to train station, nice room and bathroom facilities were great
our room overlooked the street and it was a bit noisy at times, but i did like being able to hear the church bells ringing
Very nead train station, close to all tourist sites, great restaurant (Nerone) on same block, helpful staff)
Internet didn't work for the 3 days we were there
Quiet and convenient with very helpful and informed reception staff. Clean and good service. Very well done overall.
Very, very small room although we asked for a "large" room.
design and decor of hotel, room was small but nice, location
shower was small, fairly expensive rates
The hotel was well located and the rooms were very nice, except for the room which faced the street, which was large and beautiful but VERY noisy.
When booking, I specifically asked for a quiet room away from the street, and they put me on the first floor right by the street the first night. It was very noisy and we had a terrible night. The next morning they changed us, but we wasted our time having to repack and move etc. The staff were courteous and professional but I wouldn't call them friendly or warm, or particularly communicative.
Location,no traffic noise,friendly helpful owners,very clean hotel, free wireless internet access,air conditioning.Everything we needed plus convieniently located in a pleasant,safe street within easy reach of the station and SITA buses
Hard beds.Staff (?) talking loudly in the mornings,and furniture being moved in the mornings.Shower fitting alongside bath needed fixing
Location was good, easy access to train station as well as historic center. Very nice room, although a bit small.
Not enough staff in the breakfast area, therefore slow in replenishing the food.
The roof top terrace leading out from our room
Friendly staff, good location, good breakfast.
The room was too small and there wasn't enough tall closet space to hang clothes
Location was close to the train station and the staff were excellent.
The hotel was expensive for what it was but that is likely more symptomatic of the area than the actual hotel.
breakfast OK; staff excellent; excellent location; internet OK
very expensive
Location to sights and restaurants.
Location
Room service
Peaceful room
