Lovely hotel, welcoming atmosphere. Staff very helpful. Breakfast provided lots of choice with subtle variations in selection each morning. Room spotless, well maintained on a daily basis.
very central location. coffee & tea making facilities in the room wonderful. very clean and rooms were a good size. breakfast was excellent plenty to choose from and staff very helpful. value for money hotel would highly recommend to fellow travellers
Centrally located.
There is no wi-fi in the rooms. No access to sauna and wellness area for the hotel guests. On top it there is no mention that this is for additional costs in the description.
Great hotel, great staff and an excellent location in prague. I would highly recommend this hotel
The staff were first class - hotel was so clean - all in all a fantastic experience.
Had to think about this one - TV in rooms could be improved
Great location. The breakfast was OK, lots of options.
The most annoying thing was that there were no electric sockets near the bed or anywhere in convenient locations - we found 1 in the bedroom near the entrance and the other under the desk (in another room) - very inconvenient when you want to charge your phones and keep them close for the alarm...
Various delicious food, comfortable clean rooms, friendly helpful stuff, good location
Wi Fi is not availabel in the room.
I liked the hotels for being close to the center. Rooms are very neat, beds are pretty comfortable and cosy. Breakfast was fantastic!
I wish there was free water in the rooms and wider range of TV channels. Also wifi in the lobby was not as fast and simple and I wish there was wifi in he rooms too, that would be helpful.
Breakfast was good, room was clean and comfortable. The Thai massage in the wellness suite was excellent. Staff were very helpful and pleasant.
Nothing.
buffet breakfast - good choice location superb extremely clean mini bar friendly staff luggage storage it was warm in the room
could do with a makeover (rooms only. i.e. carpet) not enough channels on tv not enough low-fat options for breakfast
The staff were excellent, the location and the breakfast was really good.
The fact that you do not get clean towels daily, we had the same towels for 3 days !!
Internet for 7 eur per day
Location and Comfort. We were able to walk for 3 days without using the Trams or Metro. 2 minutes from the Biggest mall and the old city hall. The hotel looks great and the receptionists are English speaking and very helpful.
The breakfast was so-so, but that is a minor complaint.
Very beautiful hotel, modern design, staff very friendly and helpfull, perfect location in the center.
The wifi internet Access in the room was not free
A modern hotel in a great location. We could walk to all the major sites in the city easily.
location
Everything was great....
Nothing
Admirable old Architecture and associated history.
Currency exchanges are in general very big cheaters and better be conservative while shopping as the rates are inflated even for European standards.
Everything
Very good location and nice hotel.
WLAN worked only at the lobby and not very well.
The closeness of the old town and the sights of Prague, all within walking distance. Taxi rank at the end of the street, for travel up to the Castle and Petrin Hill. Both these places were great to visit, the walk back to Prague, scenic and downhill.
Great location. Spacious rooms, very quiet. Staff very helpful. Breakfast amazing.
Having to leave!
the friendly staff,breakfast and proximity to city centre.The hotel was also nice and quiet even though there was plenty of people staying there.
nil.
location, staff, service
location, picefull
The proximity to Old Town Square.
The elevator seemed slow, and often did not work at all (all litghts went out and elevator stood still) - breakfast scrambled eggs were running and look unappealing. A pot of coffee per table would have been nice.
Location, room, secured parking.
Staff were really helpful. buffet breakfast had a good selection of foods.
Rather clean and quiet
very expensive parking and wifi rooms are small
Super great location . Nearby the city centre and the touristic attractions . Lovely breakfast with a very good service . Size and design of the room was very nice . Great Value for money . Highly recomendable
Wi-Fi not available for free in the rooms , but only on lobby.
the location
non availability of free wifi in the rooms
Very good location at the center of the Praha 1, nice staff, rooms are maked up every day, good breakfast.
No wifi in rooms, only cable LAN connection. However, they do not make a secret from it, and clearly state it in descriptions and everywhere, so you know what to expect.
Everything was perfect. Perfect hotel, facilities breakfast, absolutely clean! Super location, next to shopping centers and to old city! Highly recommended!
The service from the staff was first class. When we arrived we did not like our room so they gave us 3 other rooms to choose from. Breakfast - plenty of variety and good quality. Excellent location
excelent location for the old town and for shopping area,perfect hotel it looks like 5* hotel clean spacious and EXCELENT BREAKFAST.
Hotel was close to all the main attractions in Prague, the staff were curteous and attentive. Rooms cleaned daily. Plenty of choice at breakfast. My wife and I enjoyed our stay here and would definately stay at this hotel again if we returned to Prague.
cleanliness, coffee in the room, friendly personel, every item in the room was working
change of towels every day, small window, difficult to open, no termostat in the room (too hot at night)
Internet not working correct
We stayed four nights in this hotel and we really enjoyed our stay. Staff very helpful, nice and big room.
No tv channels for children and breakfast choice same every day.
frontdesk people
smeel off the carpet in the room
Location Affordable price Friendly staff
No free wifi in the rooms despite being a 4 stars hotel Breakfast could be better
Central location and staff at the Hotel in reception, portering and housekeeping were very friendly ,accomodating and informed..Bagette Bread was great.
Breakfast did not vary in 7 days.Hot food was overcooked and cold.English Tea bags were not supplied in house in rooms.Tea pots had no lids .Extra charges for cappuccino were required .No On a cold evening Hot chocolate was not available at the bar in the evening. We did not eat at the hotel because the breakfast was not of the standard .If breakfast was mediocre then dinner was not inviting.
Everything was good but nothing was outstanding! That is the best way to describe the hotel. When leaving we met the most amazing porter, friendly and just made you feel special but everyone else was helpful but there was no going any extra mile to make you stay special.
I hated having 2 single quilts on our double bed. The carpet was seriously stained and I was worried about walking bare foot on it. I asked for some milk for coffee and the bar woman was rude because they had closed. The scrambled eggs one morning were like a soup they were dangerously undercooked. Finally, the room we booked (for our 10th wedding anniversary) was nothing like the superior double pictures. All smallish things but they meant it was at best average.
The hotel is spacious in the foyer and looks very modern. The breakfast has a wide selection if a bit different to my palate. The staff were friendly and courteous but a bit distant. I would have liked gentle banter when possible. I have to allow for the staff being busy.
On-line the hotel looks as if it is situated on a wide area, instead it is located on a rather narrow street and the front could do with a make-over if only to make it more noticable. The bedclothes (linen) was awful. There was a small duvet that barely covered the single bed. I barely slept the whole week I was there. Also the pillows were a joke. There was one small pillow like a football and a big flat pillow that was so soft that it flattened into nothing. Not a good experience.
Location, breakfast, bathroom
I did not like not having Bathrobes and disposable Slippers
