Everything! I had bad cold and they brought extra kleenex to the room. Also we needed to order out food and they brought us menus of local places for us to choose from, we didn't even have to go down to the desk.
It was cold out and I wish they could have started my car!!
Location to the MOA! Very quiet for being close to a metro airport.
No microwave or frig in room and the breakfast area filled up fast so could have been larger.
Comfortable hotel. Friendly staff. Convenient location.
Everything the people were nice love the breakfast. Food is the one reason we went by the service was amazing
good food close to mall
beds could be softer
easy to get around the city
I really love that Fairfield is so clean. The staff couldn't be friendlier! The breakfast has a fabulous selection! The shower water pressure was awesome as well!
I was disappointed there wasn't a small refrigerator or microwave. If those had been included our stay would have been perfect!
When we booked the hotel room, we stated that our elderly mother was with us and we wanted a room close to the door without any steps. They gave us a room on the first floor with a great shower that could be used by our mother. It was a clean room, staff was great. We would definitely stay there again and recommend this hotel to anyone.
Very good beds and shower was excellent. Clean.
The room was OK but seemed a little small for the two queen setup. The bath was even a little smaller than many in this price range. Outside noise and this doesn't count being in the airport glide path.
Just a great place and convenient to Mall of America.
staff were great,all of them really. from the front desk to Bill the shuttle driver. Breakfast is awesome.
A bit pricey but considering the quality of everything its worth it. you get what you pay for.
Convenient location, friendly staff, clean room
sink not outside the bathroom. Breakfast was VERY busy.. not enough seating. However, staff compensated VERY well for the brkfst rush !
Front desk people were great.
Ice machine not on each floor. For awhile one was not running. Fridge in room
The staff was very nice, enjoyed the breakfasts it was just a wonderful experience, I highly recommend this place to stay.
The staff was very helpful with directions and services.
Great location to Mall of America.
It is a little noisy. Right on the busy road.
Overall, nice experience
Somewhat expensive on weekends
Great location...next to mall of America. Yummy breakfast clean
Breakfast was fantastic!!! Best value for the money. Clean, great location. Great place!!!
Nothing I did not like
The staff was so friendly. The pillow top mattresses were amazing. I haven't slept that good in years. Room was very comfortable and clean. Breakfast options were amazing! So close to the mall of America and light rail.
I wish it had a mini fridge. And that's it!
Receptionists very friendly and helpful. Felt welcome. Breakfast selections great and with a wide selection to choose from. Very happy with my stayt.
Have a bigger pool or activities to fo at night
Your staff was wonderful. They went out of their way to make our stay wonderful
Everything's are good
The only one is about the smells of hotel towels it's poor
Great location for mall. Friendly staff
Found a roach in bathroom. When I told the staff she didn't really say anything other than that is not good. Hotel was at capacity so there was never any place to sit for breakfast. Had to stand or take food to room.
i liked everything about this place i will make sure i tell my family and friends about it !
Location was perfect for our purposes. Breakfast was no more chaotic than others of this type
The location is great, close to the Airport and the Mall of America across the street.
I am so impressed by the cleanliness of this hotel!! The continental
breakfast was amazing, so much to choose from and all made fresh! Bobbi
does a fantastic job of catering to everyone's needs in the
breakfast room and does so with great attitude!! The front desk staff
went the extra mile to get us directions to various places downtown.
This hotel gets a 10 from us!!
Great location to airport and Mall of America with free shuttle to both, very friendly staff!
Bathroom could use some updating but I'm not fussy if it all works and is clean!
Staff was very pleasant and helpful. Facility was clean and well maintained.
Bathroom felt a little cramped. Not a lot of room to get dressed for the day.
Location was great . Everyone friendly
It was very good. The pool was excellent and was always kept clean in that area. Also the breakfast was amazing. Honestly one of the best hotels I've stayed at.
Very nice continental breakfast and queen sized beds
Breakfast area was very crowded and busy.
everything is perfect！convenient shuttle！nice pool！
Nice amenities for a good price AND was located in a perfect location.
The staff was extremely pleasant and the facility was extremely clean.
No refrigerator or microwave in room.
The lady that worked the breakfast room in the morning was awesome. She Kept everything stocked, clean and was very friendly
All employees were very friendly and extremely helpful!
The staff were very freindly and accomidating.The location in reference
to the mall was great.
Over all,the room seemed clean at first. There was a long,black hair on
the white bed spread.Another on the pillow.And two more on the floor in
the bathroom. Maybe the maids should wear hairnets.
The hotel was clean and the staff was friendly and helpful. We
weren't treated any different just because we used letsbookhotel.com.
I thought that the room we booked would have a fridge in it but that is
minor I guess. The pool is nothing special but the kids still liked it.
First guy on phone was very unfriendly but when I called back Tracy was
friendly and helpful and was helpful to my daughter when she checked in
The facilities were clean and the continental breakfast was awesome. Staff was super friendly and the pool area was wonderful as well. My family and I really enjoyed our stay. We will go back!! We spent the day at the mall of america and then easy it get to the hotel from there. Overall the hotel was excellent!!
I stayed at the Fairfield Inn for after-care after surgery. I was able to check in early and was given a room away from the lobby and the hustle and bustle of check-in. I was treated very politely and wasn't bothered or made to feel out of place even though I had come directly from my surgical appt.
There was nothing I would change.
The staff was very professional.
Family friendly. Staff was wonderful. Affordable.
Easy access to airport
Pillows too bouncy Hot, stuffy room. Had to turn heat off when it was 35
degrees outside. Due to the conditions mentioned above, we did not get a
good nites sleep. Breakfast was not good...eggs overdone, coffee cheap,
bacon way too salty.
Clean. Staff was friendly.
I just felt the Queen size beds were more like full size beds.
Location to the Mall of America.
I didn't like that I paid $159.00 a night and when we were in
the lobby I overheard the clerk telling someone wanting to stay that
the charge was $109.00. He then said some people had paid $149.00
for the night.
overcharged on last nights stay stayed 4 nights