comfy room with good space and light. clean, tidy, big enough pool and spa, heated to a pleasant temp. hotel heated well, not too hot at night. Chef catered for my gluten sensitivity brilliantly by adapting the menu and they had some special bread.
Breakfast was amaizing
Swimming pool really appreciable
Staff warm and friendly, really really professional!
Old style decoration
The distance from the city centre
Good quality room with hot shower, clean carpet, nice decor, good selection of hot drinks, etc The restaurant food was also very good and good value for money.
The room was cleaned and serviced daily.
Only one vegetarian item on the dinner menu - could have more variety.
The bed - very comfy - and the breakfast
We loved having the adjoining room for our children. The staff were very helpful and friendly. The swimming pool was great.
Could soon do with a refurb.
Move it a little closer to city centre.
Staff were very pleasent,food was very good
Floorboards in room were very noisy. At dinner the waitress did not know
what the dishes were on the menu?
everything.a really lovely place to stay.
The family room was a lovely surprise! We had struggled to find a family room for 5 and this was perfect. A four poster bed for us and a separate room for the children with television/ DVD player. Very comfy beds. Everywhere was maintained to the highest standard and beautifully clean. The swimming pool was fantastic - my two girls even went for a late swim with dad while I put their 3 year old brother to bed.
helpful and friendly
The children enjoyed the pool. The room was comfortable and spacious,
staff were engaging and friendly.
The price tag did not reflect value for money. With evening meals £450
for one adult and two young children for 2 nights is too much for that
class of hotel. The breakfast times were restrictive with only a 2 hour
window. The food was average.
Staff very welcoming and helpful
Room was small - OK for one night but would not have suited for a longer stay
Clean & comfortable. Nice food.
Some rooms a bit small.
Staff friendly, breakfast lovely, v relaxed atmosphere
Decoration dated, bathroom a bit old and worn, shower v trickley!
Reception staff upon arrival were lovely - less so on check out.
Noise, front rooms facing busy road
The pool was great - perfect for the kids.
Our room was not cleaned properly during our 4 day stay and the carpet was disgusting. Although the breakfast was good we were not allowed to help ourselves to cereal or juice and coffee and were barked at when we did. We had to wait, sometimes ages, for someone to bring it - some kind of self service system would be a big improvement.