Commenti dei clienti Best Western Kilima Hotel - Scrivi una recensione | LetsBookHotel

Best Western Kilima Hotel Commenti dei clienti
129 Holgate Road (York) YO24 4AZ

I giudizi dei clienti che hanno soggiornato presso Best Western Kilima Hotel. Ci sono opinioni degli ospti che raccontano la loro esperienza durante il soggiorno presso Best Western Kilima Hotel.

Scrivi una recensione - Best Western Kilima Hotel »

Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

comfy room with good space and light. clean, tidy, big enough pool and spa, heated to a pleasant temp. hotel heated well, not too hot at night. Chef catered for my gluten sensitivity brilliantly by adapting the menu and they had some special bread.

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Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

Breakfast was amaizing Swimming pool really appreciable Staff warm and friendly, really really professional!

Old style decoration The distance from the city centre


Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

Good quality room with hot shower, clean carpet, nice decor, good selection of hot drinks, etc The restaurant food was also very good and good value for money. The room was cleaned and serviced daily.

Only one vegetarian item on the dinner menu - could have more variety.


Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

The bed - very comfy - and the breakfast

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Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

We loved having the adjoining room for our children. The staff were very helpful and friendly. The swimming pool was great.


Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

Staff Swiiming Pool Breakfast

Could soon do with a refurb. Move it a little closer to city centre.


Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

Staff were very pleasent,food was very good

Floorboards in room were very noisy. At dinner the waitress did not know what the dishes were on the menu?


Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

everything.a really lovely place to stay.

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Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 5 Comfort

The family room was a lovely surprise! We had struggled to find a family room for 5 and this was perfect. A four poster bed for us and a separate room for the children with television/ DVD player. Very comfy beds. Everywhere was maintained to the highest standard and beautifully clean. The swimming pool was fantastic - my two girls even went for a late swim with dad while I put their 3 year old brother to bed.


Staff: 5 Staff Pulizia: 5 Pulizia Rapporto qualità-prezzo: 5 Rapporto qualità-prezzo
Servizi: 5 Servizi Comfort: 4 Comfort

helpful and friendly


Staff: 4 Staff Pulizia: 4 Pulizia Rapporto qualità-prezzo: 4 Rapporto qualità-prezzo
Servizi: 4 Servizi Comfort: 4 Comfort

The children enjoyed the pool. The room was comfortable and spacious, staff were engaging and friendly.

The price tag did not reflect value for money. With evening meals £450 for one adult and two young children for 2 nights is too much for that class of hotel. The breakfast times were restrictive with only a 2 hour window. The food was average.


Staff: 4 Staff Pulizia: 4 Pulizia Rapporto qualità-prezzo: 4 Rapporto qualità-prezzo
Servizi: 4 Servizi Comfort: 4 Comfort

Staff very welcoming and helpful

Room was small - OK for one night but would not have suited for a longer stay


Staff: 4 Staff Pulizia: 4 Pulizia Rapporto qualità-prezzo: 4 Rapporto qualità-prezzo
Servizi: 4 Servizi Comfort: 4 Comfort

Clean & comfortable. Nice food.

Some rooms a bit small.


Staff: 4 Staff Pulizia: 4 Pulizia Rapporto qualità-prezzo: 3 Rapporto qualità-prezzo
Servizi: 3 Servizi Comfort: 3 Comfort

Staff friendly, breakfast lovely, v relaxed atmosphere

Decoration dated, bathroom a bit old and worn, shower v trickley!


Staff: 3 Staff Pulizia: 3 Pulizia Rapporto qualità-prezzo: 3 Rapporto qualità-prezzo
Servizi: 3 Servizi Comfort: 3 Comfort

Reception staff upon arrival were lovely - less so on check out.


Staff: 3 Staff Pulizia: 3 Pulizia Rapporto qualità-prezzo: 3 Rapporto qualità-prezzo
Servizi: 3 Servizi Comfort: 3 Comfort

Pool

Noise, front rooms facing busy road


Staff: 3 Staff Pulizia: 3 Pulizia Rapporto qualità-prezzo: 3 Rapporto qualità-prezzo
Servizi: 3 Servizi Comfort: 3 Comfort

The pool was great - perfect for the kids.

Our room was not cleaned properly during our 4 day stay and the carpet was disgusting. Although the breakfast was good we were not allowed to help ourselves to cereal or juice and coffee and were barked at when we did. We had to wait, sometimes ages, for someone to bring it - some kind of self service system would be a big improvement.

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