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Novotel London Excel
7 Western Gateway Royal Victoria Dock, (London) E16 1AA

Hotel a 4 stelle, il Novotel London Excel sorge a 150 metri dal centro espositivo ExCel e nei pressi dell'O2 Arena, del distretto di Canary Wharf e dell'Aeroporto di Londra-City. Eleganti e moderne, le camere presentano un'ampia zona di lavoro, una cassaforte per computer portatile, un minibar e un bagno privato. L'Upper Deck Restaurant & Bar propone una cucina da brasserie e vanta una terrazza all'aperto con vista sul Royal Victoria Dock e sul profilo urbano di Londra. In loco troverete anche attrezzature da fitness e una sauna, ideale per momenti all'insegna del relax. Il Novotel London Excel dista 300 metri dalla stazione Custom House, sulla linea della metropolitana leggera DLR (Docklands Light Railway).

Punteggio di 1157 commenti
Eccellente

8.5/10

Camere: 257

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Indirizzo: 7 Western Gateway Royal Victoria Dock,, London E16 1AA map

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Novotel London Excel - Foto

Cosa dice la gente

The staff were superb - courteous, helpful and they all seemed to have customer focus as a basic principle. The hotel was clean and value for money. Prices for refreshments were very reasonable and the bar meals were quick, tasty and very good value. EVERYTHING..couldn't have been happier. Immaculately clean, modern,bright. Great location for Excel and o2. Staff were very attentive andthe breakfast was very good, despite no fried eggs!! Will definitelyvisit this hotel again. Thanks.
tutti gli commenti dei clienti » The staff were very friendly and service was excellent. We had a wonderful meal in the hotel restaurant before we went to the 02 arena so enjoyed our show very relaxed, without queuing there for refreshments. Superb top class hotel.Excellent friendly helpful staff, very clean modern hotel.Room was brilliant - comfortable, quiet with excellent facilities. Highly recommended. Friendly and efficient staff, a very clean and comfortable room and an excellent breakfast. All in all a very pleasant experience!. the room was a lovely size and provided everything that was required.infomatin about how to get to the hotel was exellent.Meeting Amir Khan, Enzo Maccanelli and Audley Harrison was a bonus!! All the staff were extremely helpful and friendly. All our requirements were met by simply asking a member of staff who were without exeption pleasant and polite. Very friendly and helpful staff. Clean and pleasant surroundings. Excellant breakfast. The location is not far from the DLR, Friendly staff and The Room is very clean.Location to the Excel centre, rooms very spacious and staff very friendly staff. Ideal centre for our visit to o2 arena the novotel was faultless in all aspects. The food, firm bed, choice of bath abd shower, friendly and helpful staff. Central location in East London to O2 Arena, Greenwich and Canary Wharf. Pleasant easy going staff. Comfortable rooms. Good restaurant. Room, food and staff all fantastic. Perfect location for the O2 Arena. very relaxing. The view from my room, the staff, the overall feel and ambience of the venue, its proximity to ExCeL (a big bonus), the laid back attitude. I also liked the relaxation area upstairs, though really missed there being a pool. The breakfast was also very good. The nearness to Excel as I was working there. Plus the ease and security of the car parking system.Location was excellent for Excel. The bar, restaurant and public areas were very favourable. The hotel itself was lovely; clean and modern. Incredibly comfortable too.Very helpful staff, excellent breakfast easy access to rail/tube travel. Staff were fantastic and very quick to help us if required. the view and closeness to amenities. Good access to Public Transport.Everything was good. From the moment we arrived to the time of departure, the staff were attentive concerned helpful and very polite.The staff was not only helpful, but mostly also cheerful; the food was tasty. Pleasant welcoming attitude of staff particularly in the dining room. Very good service, clean comfortable room. quiet and peaceful. room was a nice size, and a good bathroom,it was easy to get into the centre of london from the hotel. Staff were excellent at Customer Service, particularly for a large London hotel. Good location, nice rooms, great value if pay in advance. so close to Excel complex. Helpfulness of the staff on reception and position next to Excel centre which made registration for Marathon very easy. May even stay next year. The friendliness of the staff, the help they gave and the room was amazing.excellent breakfast and brilliant service. we enjoyed the breakfast and the views. outside terrace overlooking the river. The room, the view and the shower.Close proximity to Motor Show. Location. I suppose its a bit awkward to get to from a central London/sightseeing perspective, until you get used to the transport system - but being so near to the O2, in our case, more than made up for its locality. Nothing at all!!. No good for late risers, first plane from city airport over hotel at 7an. Breakfast wasn't included and at £13.95 per person was over priced.The toilet had no sink!! it was in the bathroom which was round the corner!?. No. I would definitely stay there again. The lady on reception was not helpful. I had pre-paid my stay as the room was non-refundable and she could not see this. My name wasn't on the reservation list either. When we asked her to book us a taxi as we were running late, it didn't turn up and we suspect she didn't actually book it so we had to flag one in the rain. Not the end of the world, but a pain to say the least. Very high Hotel Bar prices. Directions from Underground not good. parking should be in with the price of your room. The restaurant was not as good as the rest of the services in the Hotel. The menu was very limited in variety but the staff were excellent.lack of pillows,unable to increase hot water in shower. the exclusion of breakfast from rate. it would have been nice if there were more shops near the hotel. Entrance in and out of car park was confusing.Staff welcoming and friendly when checking in - the guy that checked me out was rude and mono-sylabic - breakfast was good though the waitress asked whether I wanted tea or coffee then forgot to bring me either - not a disaster but sloppy. When we arrived parking was full but there were spaces soon afterwards. Could do with more info like is it worth waiting or not.Perhaps the location was a little too far (in walking distance) from the places we wanted to go. very basic room . no shower curtain etc. smell coming from the Shower and having a seperate WC room with no hand basin for washing hands. Expensive drinks and food. Very dirty stained carpet in the bedroom and the door entry would not work. In spite of staff assuring me it was sorted out I had a long walk to the room and when I got their the lock wasn't working on several occasions. couldn't get wifi in my room and couldn't connect via the cable. room service menu provided in room was out of date so it was difficult to order!. Good to have a separate toilet but let down by no hand basin. Only 1 teabag alloted per re-stocking which seemed mean.

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Fare una prenotazione al Novotel London Excel e' facile e sicuro. Noi offriamo la facilita' di fare una prenotazione online con conferma immediata. Inserisci le tue date preferite e seleziona 'controlla disponibilita'. Poi inserisci il numero delle camera che vorreste prenotare e seleziona 'prenota ora' . Successivamente inserisci i tuoi dettagli sulla formola di reservazione per confermare la prenotazione. Riceverete una confermazione della prenotazione anche tramite email, e questa confermazione deve essere presentata durante il check in all'albergo.

Novotel London Excel Informazioni sulle camere

Tipologia camera	Max persone	da
Camera Executive [Ulteriori informazioni]	2	da GBP 82.50	Cerca
Dispone di macchinetta del caffè Nespresso, accappatoio, pantofole, docking station per iPod, connessione internet gratuita, telefonate locali e bottiglia di acqua. Le Camere Offrono: Vasca da bagno, TV satellitare, TV, Telefono, Servizio sveglia, Servizi igienici, Scrivania, Sala da bagno, Riscaldamento, Radio, Prodotti da bagno, Pay TV, Pantofole, Minibar, Ferro e asse da stiro, Ferro da stiro, Doccia, Cassetta di sicurezza, Bollitore per tè e caffè , Asciugacapelli, Accappatoio
Camera Superior [Ulteriori informazioni]	2	da GBP 71.25	Cerca
Le Camere Offrono: Vasca da bagno, TV satellitare, TV, Telefono, Servizio sveglia, Servizi igienici, Scrivania, Sala da bagno, Riscaldamento, Radio, Pay TV, Minibar, Ferro e asse da stiro, Ferro da stiro, Doccia, Cassetta di sicurezza, Bollitore per tè e caffè , Asciugacapelli
Camera Superior Doppia con Letti Singoli [Ulteriori informazioni]	2	da GBP 71.25	Cerca
Le Camere Offrono: Vasca da bagno, TV satellitare, TV, Telefono, Servizio sveglia, Servizi igienici, Scrivania, Sala da bagno, Riscaldamento, Radio, Pay TV, Minibar, Ferro e asse da stiro, Ferro da stiro, Doccia, Cassetta di sicurezza, Bollitore per tè e caffè , Asciugacapelli

Servizi a Novotel London Excel

Varie

Camere/strutture per disabili, Camere insonorizzate, Camere non - fumatori, Ascensore, Aree pubbliche e private non fumatori

Servizi generali

Parcheggio , Animali domestici ammessi, , ,

Servizi di ristorazione

Servizio in camera, Ristorante, Prima Colazione in camera, Bar,

Servizi di pulizia

Servizio lavanderia, Lustrascarpe, Lavaggio a secco

Servizi di accoglienza

Sportello Automatico Bancomat in loco, Reception 24 ore su 24, Quotidiani, Deposito bagagli, Cassetta di sicurezza, Cambio valuta

Servizi business

Spazi per incontri/banchetti, Fax/fotocopiatrice

Piscine e servizi benessere

Sauna, Centro fitness, Bagno turco/di vapore

Intrattenimento e servizi per le famiglie

Servizio baby sitting

Aree comuni

Terrazza

Altri servizi

Servizio internet, LAN senza fili, Connessione Internet Wifi inclusa nella tariffa

Come raggiungerci

L’hotel è situato a solo pochi minuti in auto dalla zona di Docklands/Canary Wharf, da cui è possibile raggiungere l’East London e la City of London seguendo una strada a doppia carreggiata, che attraversa la zona dei Docklands, in direzione di Tower Bridge (Aspen Way, A1261). È disponibile un parcheggio a pagamento a più piani situato nelle vicinanze dell’hotel.

In metropolitana:
Prendere la Jubilee line fino a Canning Town, e poi la Docklands Light Railway in direzione di Beckton, e scendere alla stazione di Royal Victoria. La durata del tragitto da Canning Town è di 8 minuti.

In auto:
Una rete autostradale di recente apertura collega il Novotel Excel direttamente alla North Circular (A406), alla M11 e alla M25.

Dall’aeroporto:
Il City Airport è a solo 5 minuti dall’hotel.
La durata del tragitto dall’aeroporto di Stansted fino a Liverpool Street è di 35 minuti.

Informazioni Importanti

I minori di 18 anni devono essere accompagnati dai genitori o da un rappresentante legale. La terza persona indicata dai genitori deve presentare la loro autorizzazione scritta, firmata e autenticata. Fino a 2 bambini di età inferiore ai 16 anni che condividano la camera con i genitori possono soggiornare gratuitamente con colazione, accesso ai videogiochi, attrezzature per neonati e menù salutare per bambini. Per le famiglie è inoltre previsto il check-out tardivo fino alle 17:00 la domenica. All'arrivo dovrete presentare la carta di credito utilizzata per la prenotazione.

Informazioni sulla zona

La zona consente di raggiungere la zona est e il centro di Londra tramite la strada che percorre le Docklands, fino al Tower Bridge (Aspen Way, A1261). La zona di Canary Wharf, nota per le sue catene di negozi, offre numerose boutique e mercati, nelle vicinanze del quartiere di Greenwich. Lungo la Brick Lane e nell'area di Spitalfields si susseguono bar alla moda e famosi mercati. Il sito delle Olimpiadi del 2012 si trova nel quartiere di Stratford, non lontano dall'hotel.

Ristorazione

L'Upper Deck serve piatti preparati con prodotti locali di alta qualità ed è il posto ideale per socializzare e tenere eventi.

Condizioni a Novotel London Excel

Check-in

14:00 -

Check-out

- 12:00

Carte di Credito accettate in Hotel

L'hotel si riserva il diritto di controllare la validità della carta di credito prima dell'arrivo (richiedendo l'autorizzazione al circuito di appartenenza).
American Express, Visa, MasterCard, Diners Club, JCB, MasterCard

Termini di cancellazione

Le cancellazioni effettuate fino a 1 giorno prima della data prevista di arrivo
non comportano alcun costo.
Le cancellazioni tardive e la mancata presentazione comportano l'addebito del costo della prima notte.

Condizioni per i bambini e per il letto supplementare

I bambini sono i benvenuti.
Fino a 2 bambini di età inferiore a 16 anni soggiornano gratuitamente (pernottando nel letto dei genitori).
La camera non può disporre di alcun letto supplementare/culla.