Location, service and the room.
Great location Courteous staff Facilities in the room
Absence of any table by the bed Absence of any bedside lamp Mid week cleaning of room
fully furnished and occupied with nice kitchen and bathroom needs.
workers noise on the corridors.
Great facilities. Nice to have proper tea and coffee and fresh milk waiting.
The builders next door starting work at 7.45am on a Saturday morning. Probably a one off.
Firstly, the accomodation was right off two main tube stops which was extremely handy in terms of getting there. Upon arrival, the staff were extra friendly and helpful as we arrived a couple of hours before check in (they held our luggage). The apartment was spacious, ultra clean and fit for purpose. When checking out the staff kindly agreed tp extend our checkout time (10am) by 2 hours which was a godsend.
excellent self catering apartment, clean and simple to access / use. Lack of fuss and easy check in process good bus service to Oxford St, Picadilly and tube to other parts.
single chair in room doesnt work very well for a couple additional table apart from desk migh have been nice (minor point)
Really nice place! The location is perfect and the room is new (what is difficult to find in the city center). Next time we repeat
Maybe the price but is cheap if you compare with other places
Very Nice
Everything was great!
N/A
Great location, Good value for money compared to hotels, Was clean and modern
Room could have come with a fan but this was not essential .
Very quiet and clean. Location. Comfy bed Lots of coffee and milk
Nothing
Great location only a short walk from the main centre of Oxford street.
As a studio the facilities are a little limited if you want to stay in and cook.
We really liked the area especially the quietness of the road, meaning we could sleep with the window open.
We didn't like the pillows and there was only space for 2 to eat at a table in a 4 person apartment.
The simplicity and convenient location friendly staff made it. I had one small concern with blockage in sink which was sorted out instantly.
No complaints
I likedvthe location it was perfect .. the staff was friendly and helpfull
There is no A.c in the rooms
location, helpfull staff, free washing machine's
shower very hard to regulate temperature
The en suite kitchen with dishwasher, microwave, all equipment, etc The reidential area of London, near to shops, restaurants, etc. we'd stay again, but not on the ground floor.
Asked for high floor, but on ground opposite pub so had to keep curtains closed as there are no blinds. It was 31degrees in the day so with no fan or aircon, unbearably hot at night and couldn't have windows open as we were 3 feet from the passers by on the pavement!
Excellent apartment, good furnishings, bright and modern, very central (close to the tube) and for the price paid (about £120) excellent value for money.
No fuss
No air con
We had a studio room with the kitchenette , was brilliant as we have a young child and could have her milk in the fridge and use the microwave without having to use the shared kitchen. Conveniently located and price was good considering its location and its London !
Lift was small and people without luggage are lazy and use it alot so we ended up carrying our pushchair up and down..That of course is not the hotels fault though
Was very unhappy with the impression an description of the accomadation given on your web site. I have made this known to the management of the go native complex who agreed pictures on your web site very misleading.
See above. Misinformation on your website re accomadation.
Design, facilities, comfort and location.
Style Design Everything had a brand new feel to it.
Location
Being on the 1st floor and being exposed to the hotel incoming traffic.
Excellent spot
Password for safe had been changed without notification so we had to call emergency no to be able to get card for apartment from safe
Great value for money! Was impressed with all the facilities in such a small space. The location was great and it wasn't noisy at all.
The facilities, and staff are really nice.
It's really noisy in the night, because my room is near the street.
i booked the premium studio for a month and i just simply LOVED it .. the place is so clean and quite.. the lounge is just amazin and feels so homeyy .. Def gonna book this place everytime i go to London wether it was on my own or with Family ...
The only thing that really annoyed me was the sound of the strong wind specially at night im not sure if it was because i was on the 5th floor or something wrong with the windows .. so yea its hard to sleep on a very windy night!!
It's the second time I book this place and it's always good - stylish with good location, each floor is equipped with a big communal kitchen which is convenient for families to cook.
The bar around the corner nearby was really noisy on Sat. nights...
The location was great, the facilities in the room were excellent and discrete. It was my birthday weekend and we were given a complementary bottle of wine.
10a.m. checkout. A little early but receception were very accommodating and we checked out at 11.
the proximity to our offices the guest lounge is very nice staff are friendly and helpful rooms are comfortable
hairdryer in room 33 can't be used on high speed and heat - then it just stops working for a while and you have to wait for it to cool down check in times are not ideal for international flights arriving at 6am and checkout is too early when flight only leave 8pm - so to be comfortable you have to book 2 extra nights in the hotel essentially.
I chose to stay in an apartment instead of using a hotel because of being able to cook for myself. The apartment was compact and well equipped. The room was clean and the bed was very comfortable. There was a compact kitchenette/cupboard system with sink, fridge, toaster, microwave and a portable ceramic hob ring so I was able to make a simple breakfast. I would however find it a bit more challenging to cook anything too grand. Overall I was very happy with to apartment and would spouse them again. One night is probably not long enough to justify staying in an apartment though for the time and effort it takes to work out how to use things. TV and WIFI was good.
There was an irritating noise from the ventilation which did not stop when the lights went out. The sort of noise you get from a bathroom ventilator. As a very light sleeper this did disturb me. That is my only negative.
The location is excellent. It's close to everything you need. It's a viable option for a weekend trip for two.
For some strange reason the rooms are really hot, despite the weather not being hot, which can make for an uncomfortable nights sleep. Check out is 10am.
The location
Noise around the corner, especially at night..
Great location and comfort
Excellent Location, good price and free wifi
No hooks or racks on the walls to hang towels
Good value for central London. I was pleasantly surprised as to how clean and modern the apartments were. I thought the communal kitchen plus in-room facilities was a good use of space, while maintaining privacy and practicality.
The heating system was hard to manage.
Location was excellent Well fitted out with all necessary facilities Nice White Company toiletries
Studio room was very small with a bed settee which was short (but comfortable) but for the price it felt good value.
Very clean, very friendly staff, near the zoo, underground and lots of restaurants.
A cot was provided for free but it was faulty and they could not provide another one.
Stylish and well presented, our apartment had everything we could possibly need and more. It was in a central location with easy access to city centre while also being good value for money. The power shower was particularly appreciated!
Nothing.
location
all fine
Location of Hotel is supreme. It's close to everything: Regent's park, Oxford circus, tube station. The area is really nice - classic London style. Room is quite big and comfortable. Bathroom is really clean. WiFi works perfectly.
At the moment of booking I mentioned that would like to get the room at upper floors. At the check in I was offered the room at base. We asked to change a room and it took about an hour to exchange it. But we were upgraded at no extra charge which is nice and the room was perfect.
I liked the location , the welcome and staff. What I appreciated most is that some error in the invoice was corrected afterwards which gives me a feeling of trust.
Some noise from the street when window open (any way I is in city, so it should be expected)
Very clean, tidy and warm in the room. Kitchenette ample for a short stay. Obtained the room at a heavily discounted last minute rate - room a bit small if I'd paid full price. Good supply of tea, coffee, drinking chocolate included along with soap, shower gel in the bathroom. Washing up liquid and cleaning utensils provided too. For an extended stay you'd definitely want something bigger.
Bathroom very cold - no heating in it. Relies on heat from the room. No towel rails. If being picky, the right hand door of the kitchenette can't be folded completely out of the way.
a quiet ,clean and comfortable room within working distance of many attractions with friendly and helpful staff. Would happily book this hotel again.
small quibble but a teapot or cafetiere in the kitchenette would have been useful
excellent apartments, more like a hotel
if you chose a standard room and if you height 170 cm and more is sleeping on the bed is very uncomfortable, so I had to change the number
Work facilities like big desk, lamp, free strong wi-fi, near to Sainsburys, comfortable bed, free toiletries, lovely bathroom, brilliant shower. Receptioist was polite, jokey and pleaseure to deal with.
The air-con fan ran all night and was a little annoying. Couldn't find out how to turn it off. Minor point among all the good points however.
Actually everything was great even the location
Room service isn't daily
Very well located, clean, fully equipped, quiet apartment.
Had to ask a few times for an invoice.
fantastic personal, clean and lovely rooms .
