The nice environment, nice staff, and good location.
That the door keys were not function all the time. The internet code en connection for Wifi not convenient and available all the time.
Excellent reception, good room with turn down service etc, excellent breakfast and very easy cheap parking immediately under hotel. 2 minutes from Waterfront attractions. Thoroughly recommended
Nothing. All excellent
The staff were friendly, polite and very helpful, always smiling, and solicitous without being in your face. Breakfast was plentiful, lots of choices and value for money; use of the business centre at no extra cost was a godsend - see wi-fi The entrance/lobby very spacious and felt homely. I would definitely stay at the Portswood again
Though free wi-fi was offered I was not able to logon once, even though system was reset several times. Free wi-fi everywhere was the deciding factor in chosing this hotel and so was very disappointed when it didn't pay off. The business centre saved the day
Breakfast
Small room, rather dingy.
convenience of location
Location,friendly staff. Good breakfast
Rooms were rather small. Poor view
Awesome location. Great to crawl back to your room after a hard night out at the V&A Waterfront.
A bit out-dated.
Service was good , staff friendly , parking and entrance easy , breakfast lovely
The location,close to V&A
Excellent Service and food
Noise from the street below when vehicles road over the steel grates and people shouting
Just a great hotel, excellent staff, good food, well recommended.
nice location towards waterfront and down town.very safe
I have travelled extensively and this would be one of the cleanest hotels I have stayed in
Make sure you request a room that isn't on the roadside as it gets very noisy
You can't beat their friendly staff...wonderful! Being able to walk to the waterfront was a great advantage, if the weather had cooperated. Summer would be a wonderful walk.
The room was very small and a bit crowded with furniture. Barely enough room for two people. One person would be okay. View was of the street and a medical building. We needed to spend time in the room, so that did not work well.
The best coffee in zar (filter)
Tv did not work when we booked in.
Comfort, staff and location
breakfast was excepional and staff very helpfull and eager to assist in any way
the parking fee
the staff were very friendly and so helpful. loved the location.
Great Location, great staff.
The rooms are looking a little tired. but nothing major.
The Location of the Hotel was perfect.. Close to Waterfront and stadium.. Clean and neat..
The bathrooms need upgrading. We were shocked to see the price of your wines. The same bottle in other five star Hotels was on average R160.00 R75,00 in bottle stores and in Portswood same bottle was R320.00 unacceptable...
We liked the friendliness of the staff. We stayed the first two days and the last two days of our trip to South Africa and we were upgraded to a suite which was very much appreciated...we had stayed in the hotel five years ago and it was exactly as I remembered it and we will definitely be staying there on our return visit////breakfasts were also super...it should be noted that we travelled with another couple ...mc gettigans...and this review is for all of us
Nothing....maybe that the bar closed too early?
Excellent staff. Good choice of food for breakfast. Excellent bed.
Poor tv reception etc. Did not like Malay type cuisine Dining room needs redecorating. Tables were not replenished quickly enough for new diners. Noisy fridge and ac in room.
Staff were very friendly, comfortable room
Very noisy from where we stayed, smell of cigarettes was terrible outside our room.
Central to activities Breakfast good
Staff not very helpful. Card to access room not functioning well several times. Luke warm water. I won`t support the Portswood hotel in the future.
The location
Very basic in terms of service, breakfast, facilities, rooms
Easy access to v&a waterfront
No decent shower
Convenience
The shower head is too low. Tiles were broken in the shower.
Was well located for shopping at the waterfront.Good breakfast.
We were disgusted with the smelly and stuffy SMALL room provided for us on arrival. Paying top dollar for something like that are ridiculous. We have booked 7 months in advance and could not get a upgrade on our room.Staff friendliness at reception for asking for a better room was ab-runt. Was told that hotel rooms were all the same sizes....please why lie... No discount for parking....for staying at hotel.
