We loved the hotel atmosphere, it's location, the luxurious.
Beach - service but the bar on the beach need to speed up their services also be available around all the time I keep searching for them all the time.
Bar on the beach - kids club to be full day not with a break and adding more activities there.
The hotel is the most luxurious .. I can live there forever... The atmosphere, is very relaxing. With Unique vibes, the hotel was designed to provide maximum privacy. I simply loved it.
The mansions are a bit isolated from the main hotel building. Therefor, being transported to ur car at the main interance can take some time. I would recommend a dedicated golf car and staff allocated to each mansion 24/7
Perfect choice.
Nothing to say
rooms design. amazing pool. very clean. friendly staff. fountains. kind guests.
no food service on the pool. poor beach. distracting accessorize and patterns.
Staff are very helpful
I am muslim so I told them ( staff ) to remove alcohol bottle from the fridge but they forget.
Great Staff Wonderful rooms
Nothing
Luxurious hotel with beautifully decorated rooms. Lovely view from our mansion - block 9. Balcony with proper seating is such a plus. Gardens are immaculate. Main pool area beautiful and very comforatable beds available. Could do with a proper poolbar though. Very tranquil atmosphere. Breakfast I thought was excellent. Most of the Staff were very friendly and helpful, especially at breakfast and front desk. The one&Only boat for transfers between this hotel and the Royal Mirage is such an advantage - and it runs on time!
Our mansion manager was all talk and no delivery - that is why I can give the staff only a 4. The 101 restaurant was a huge disappointment and totally overprized. Unfortunately being connected to One&Only can do the hotel no good.
excellent rooms and staff. good choice of resturants.
the minbar in the room is over priced. very strict late check out policy. Need to have more of a clean sandy beach.
Everything
From the moment we were picked up from the airport the service was AMAZING, this hotel and the staff are the creme de la creme when it comes to the ideal break, I cannot find fault with one single thing, without doubt we have found our perfect retreat and are already planning our next visit and will continue coming back now forever more, simply wow, thank you.
having to leave
Superb service, excellent restaurants at the hotel, very nice design of the hotel and rooms; a wonderful opportunity to relax and to hide from city noises. We will necessarily return back to this hotel
the view from my room
the service from the concierge
